Pay for your team size, nothing elseEliteTeQ Inbox pricing in Hong Kong
Every plan has WhatsApp, Facebook, Instagram and comments. You pay for how many people and numbers you need.
Prices are in US dollars for businesses in Hong Kong, per month. Pay yearly and you pay for 10 months instead of 12. Start with a 7-day trial that opens every feature, then pick the plan that fits.
I don’t want to pay before I know my staff will use it.
EliteTeQ Inbox
Start with 7 days free, with every feature open. Choose a plan only once your team is answering from the inbox.
We’re three people now. Maybe twelve next year.
EliteTeQ Inbox
Starter covers three people today. Add people for $8 a month as you grow, or move to Business, where the number of people is unlimited.
Each branch has its own WhatsApp number.
EliteTeQ Inbox
Growth includes two numbers and Business three, all in one inbox, each with its own team, greeting and hours. Add more for $10 a month each, up to 20 per business: Meta’s limit once your business is verified.
Not sure which plan fits your team?
Tell us how many people answer customers and how many WhatsApp numbers you have. We’ll tell you the cheapest plan that works, in plain numbers.
EliteTeQ Inbox costs $29 a month on Starter (1 WhatsApp number, 3 people), $59 on Growth (2 numbers, 6 people) and $99 on Business (3 numbers, unlimited people). Paying yearly costs 10 months: $290, $590 or $990. Extra people on Starter or Growth are $8 a month each, and extra WhatsApp numbers $10 on any plan.
Every plan includes WhatsApp, Facebook, Instagram and comments
7-day free trial with everything open
Optional one-off setup from $50
Meta’s own message charges are separate
EliteTeQ Inbox at a glance
EliteTeQ Inbox at a glance
Product
EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it is
A WhatsApp team inbox and CRM
Channels
WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works on
Any browser; installs on Android and iPhone
Price
From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial
7 days, every feature open
WhatsApp numbers
1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Hong Kong
+852 WhatsApp Business numbers, office hours on Hong Kong time (HKT)
Languages
Customers write in Cantonese and English
Setup
About 40 minutes, or done with you on WhatsApp
Last reviewed
2026-11-01
What the price covers
The same inbox on every plan; bigger plans add people, numbers and deeper reports.
Starter: one number, three people
For a small business where the owner and two staff answer customers on WhatsApp, Facebook and Instagram.
Shared inbox and comments
Lead pipeline
Assign chats
Basic reports
crm.eliteteqpos.com
Real screen · demo workspace with example data
Growth: two numbers, six people
For a sales team handling many chats a day, or a shop with two branches, with automatic greetings, ad tracking and a report on each teammate.
Advanced CRM and sales pipeline
Automated greetings and follow-ups
Campaign tracking for Click-to-WhatsApp ads
Staff performance reports
crm.eliteteqpos.com
Real screen · demo workspace with example data
Business: unlimited people, three numbers
Add as many staff as you need, with no charge per person, and three WhatsApp numbers in one workspace, each with its own colour, greeting, office hours and team.
Yearly billing gives you two months free on every plan, for businesses in Hong Kong as everywhere.
Monthly vs yearly
Monthly
Yearly (10 months)
Starter: $29 a month
Starter: $290 a year
Growth: $59 a month
Growth: $590 a year
Business: $99 a month
Business: $990 a year
Extra person: $8 a month
Extra person: $80 a year
Extra number: $10 a month
Extra number: $100 a year
EliteTeQ Inbox in Hong Kong
Businesses in Hong Kong pay the same US-dollar prices. Card, charged in Kenyan shillings at the day’s rate. Replies inside the 24-hour window after a customer writes are free. Meta charges for template messages you start (marketing, authentication and most utility templates), priced by the customer’s country, so a template to a Hong Kong number is billed at Meta’s Hong Kong rate. Chats that start from a Click-to-WhatsApp ad are free for 72 hours. Meta bills these charges to your own Meta account; they are not part of the EliteTeQ price.
In Hong Kong, WhatsApp is the everyday messaging app, and customers use it to book, ask and reorder. EliteTeQ Inbox lets a shop or service team share one number without stepping on each other’s replies.
Customers in Hong Kong write in Cantonese and English. Your team replies in the customer’s language inside the 24-hour window; template messages are created in English.
Office hours are set day by day for each number. A common setup in Hong Kong: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Selling on WhatsApp in Hong Kong
Customers in Hong Kong pay with Octopus, FPS, PayMe, AlipayHK, cards and cash, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.
Kowloon · one of Hong Kong's densest shopping districts
Mong Kok packs street markets, electronics and fashion shops into a very dense area that trades late into the evening. The same prices apply to a team in Mong Kok as anywhere else.
Hong Kong Island · a major shopping district on Hong Kong Island
Department stores, malls and street shops serve heavy footfall under high rents. Causeway Bay is one of Hong Kong's busiest shopping districts, with department stores, malls and street shops serving residents and visitors. The same prices apply to a team in Causeway Bay as anywhere else.
Hong Kong Island · Hong Kong's central business and financial district
Office workers drive sharp weekday lunch and convenience peaks, and high rents keep shops small. Hong Kong Island holds the territory's main business district, with office workers driving weekday lunch and convenience trade and high rents keeping shop floors small. The same prices apply to a team in Hong Kong Island as anywhere else.
EliteTeQ Inbox in every city of Hong Kong
Hong Kong IslandHong Kong Island · Hong Kong's central business and financial district
KowloonKowloon · Hong Kong's densest shopping and street-market district
New TerritoriesNew Territories · Hong Kong's largest and most residential region
Mong KokKowloon · one of Hong Kong's densest shopping districts
Causeway BayHong Kong Island · a major shopping district on Hong Kong Island
Reviewed by the EliteTeQ team ·
Questions businesses ask us
Not answered here? A person from our team replies on WhatsApp.
Yes, 7 days with every Business feature open. You choose a plan in Settings → Billing when you’re ready.
How do we pay?
Card, charged in Kenyan shillings at the day’s rate, through Paystack. You get a receipt from EliteTeQ Softwares Limited for every payment.
What happens if we pay late?
Your chats and contacts are kept safe. Choose a plan and pay in Settings → Billing to carry on where you left off.
Are WhatsApp’s message charges included?
No. Meta charges for template messages you start, at its rate for the customer’s country, and bills your own Meta account. Replies within 24 hours of a customer’s message are free.
Can we add more people or numbers?
Yes. Each extra person is $8 a month on Starter or Growth (Business already has unlimited people), and each extra WhatsApp number is $10 a month on any plan. Yearly, each costs 10 months.
How many WhatsApp numbers can one business have?
Up to 20. That is Meta’s limit per business, not ours: a new business can register 2 WhatsApp numbers, and Meta raises it to 20 once the business is verified with Meta. Growth includes 2 numbers and Business 3; each extra number is $10 a month. Facebook and Instagram inboxes don’t count as numbers.
Do you set it up for us?
You can do it yourself, free. Or pick a one-off setup when you first pay: Basic $50 (we connect WhatsApp, Facebook and Instagram and add your team), Standard $100 (plus contacts, pipeline, templates and automatic replies) or Premium $150 (plus a 1-hour team training and a check-in two weeks later).
How much does a WhatsApp CRM cost in Hong Kong?
EliteTeQ Inbox costs the same in Hong Kong as everywhere: Starter is $29 a month (1 WhatsApp number, 3 people), Growth $59 (2 numbers, 6 people) and Business $99 (3 numbers, unlimited people), in US dollars. Paying yearly costs 10 months. Extra people are $8 a month and extra numbers $10. Card, charged in Kenyan shillings at the day’s rate. Meta’s own charges for template messages to Hong Kong numbers are separate and billed to your Meta account.
Why is EliteTeQ Inbox priced in US dollars in Hong Kong?
The plans are priced in US dollars in every country. Payment is by card on Paystack’s secure page and is charged in Kenyan shillings at the day’s rate, because EliteTeQ is based in Nairobi. Your bank may show a currency conversion.