The bag they came for is on the shelf
Live stock by brand, flavour and bag size in every branch and store room, so regulars never go elsewhere.
How stock control works →Pet Stores POS · Hong Kong
Best POS Software for Pet Stores in Hong Kong
Keep the big bag your regulars come for on the shelf, never sell pet food or medicine past its date, charge every scoop of loose food correctly, and put grooming and products on one bill.
Made for pet stores in Hong Kong: Octopus, card and cash on every sale, HKD pricing and complete sales records for your accountant.
- Batch & expiry on food & medicine
- Big-bag low-stock alerts
- Loose food sold by weight
- Owners & pets on file
- Grooming on the same bill
- Multi-branch stock
adult dog food
ProductMainBranch 2
Adult Dog Food · Chicken15 kg bag61
Adult Dog Food · Chicken3 kg bag148
Adult Dog Food · Lamb & Rice15 kg bag23
↻ Transfer two 15 kg Chicken bags to Branch 2
Illustration · example data
Free setup & product importKeeps selling offlineHKD pricing · Octopus recordedA real person on WhatsApp
What is the best POS software for pet stores in Hong Kong?
EliteTeQ is a strong choice for pet stores in Hong Kong that need batch and expiry dates on pet food, treats and medicine, the big bags regulars come for kept in stock, loose food and seed sold by weight from the same stock as the sack, owners saved with their pets and usual brands for a WhatsApp reminder, and grooming rung up with products on one bill, with an offline mode that keeps the till running when the network drops. It records Octopus, card and cash against each sale and keeps complete sales records for your accountant.
- Warns you before pet food and medicine reach their date
- Keeps the big bags regulars come for in stock
- Sells loose food and seed by weight from the same stock
- Puts grooming and products on one bill
Everything EliteTeQ does for a pet store
The full list, in one system: what is built for your trade, and everything that keeps stock, money and staff under control.
Built for pet stores
- Batch & expiry on food and medicine
- Big-bag restocking
- Loose food by weight
- Owners & pets on file
- Grooming on the same bill
- Purchases & supplier returns
- Branches & transfers
- Margin by brand & service
Stock, warehouses & branches
- Live stock in every shop, warehouse and branch
- Multiple warehouses and branches in one system
- Stock transfers, confirmed on arrival
- Damages and write-offs recorded with a reason
- Low-stock alerts and barcode scanning
Buying & selling
- Purchases recorded against what arrived
- Purchase returns to suppliers
- Fast sales at the counter, on any device
- Sales returns recorded properly
- Octopus, card and cash recorded on each sale
- Receipts and clean sales records
Staff, roles & control
- Multiple users, each with their own login
- Roles and permissions that limit what each user sees and does
- Audit logs of who changed what, and when
- Sales by staff member and shift
- HRM: staff records in the same system
Product movement
- A movement history for every product
- Every purchase, sale, transfer, return and write-off, in order
- Trace exactly where missing stock went
- Movement by branch, warehouse and date range
- Fast movers and slow movers at a glance
- Know what to reorder and what to stop buying
Accounting, WhatsApp & cloud
- Accounting in the same system as the till
- Profit and margin by product and branch
- WhatsApp to customers and suppliers
- Keeps selling offline when the internet or power drops
- Cloud-based: syncs automatically, every branch on your phone
- Your records in the cloud, not on one shop computer
- Flea treatment past its date?
- Batch and expiry dates on food, treats and medicine are captured at delivery, with alerts on what to sell first.
- Out of the big bag they came for?
- Low-stock alerts on the big bags, and a reorder list built from what actually sold, so a regular never leaves empty-handed.
- Loose food scooped without a record?
- Loose kibble, seed and fish food sell by weight from the same stock as the sack, priced per kilo, so the sack and the books agree.
- Every owner a stranger at the till?
- Save each owner with their pets, usual brands and purchases, so any staff member can help, and remind them on WhatsApp before the bag runs out.
- Grooming in a book, food in the till?
- Grooming and other services are items on the same bill as the products, so the day adds up in one drawer.
- Not sure which brands earn their shelf?
- Sales and margin by brand, category and service for each branch, so shelf space and staff time go to what pays.
Know your pet store in real time
Everything a pet store owner checks in a day, on one screen.
Today · all branches
Sales todayHK$48,630118 sales · Main 71 · Branch 2 47
Items sold264Dog food leads the day
Expiring (60 days)4Sell first
Gross margin29%After cost of goods
Best sellers
Sales by category
Dog Food & care46%
Cat Food & litter31%
Birds & fish Seed & flakes13%
Grooming Services10%
- Check today's salesBy branch and staff member
- Find a food by brand or sizeSearch by brand, flavour or bag size
- See what is near its dateExpiry list for food and medicine
- Keep the big bags in stockLow-stock list
- Check loose food stockStock by weight, sack by sack
- Look up a regularOwner, pets and usual brands
- See grooming takingsSales by service
- Know your marginsMargin by brand, category and service
Everything a pet store runs on
01 / 04
Nothing past its date goes home with a pet
Batch & expiry on food and medicine
Expiry captured at delivery on food, treats and medicine, with sell-first alerts.
Purchases & supplier returns
Deliveries recorded by brand and bag size, and torn or wrong stock sent back on record.
02 / 04
The big bag is always on the shelf
Big-bag restocking
Low-stock alerts and reorder lists on the bags regulars come in for.
Branches & transfers
Stock for every shop and store room, with transfers that keep both counts right.
03 / 04
A wash and a scoop on one bill
Loose food by weight
Kibble, seed and fish food sold by weight from the same stock as the sack, priced per kilo.
Grooming on the same bill
Grooming and services rung up with products, on one bill and one drawer.
04 / 04
Know which brands and services earn
Owners & pets on file
Each owner saved with their pets, usual brands and purchases, for a WhatsApp reminder.
Margin by brand & service
Sales and margin by brand, category, service and branch.
Is EliteTeQ the right POS for your pet store?
- Pet stores
- Pet food shops
- Pet stores with grooming
- Bird and aquarium supply shops
- Pet supplies in garden centres
- Pet food wholesalers
- Pet sections in supermarkets
- Multi-branch pet stores
From a scoop of seed to the big bag
Dog food / Cat food / Bird seed / Fish food / Treats / Flea & tick treatments / Dewormers / Cat litter / Collars & leads / Bowls & toys
What EliteTeQ gives back to your pet store
Every part of EliteTeQ, described by what it does for a pet store.
Buy what sells, send back what arrived torn
Reorder from what actually sold, and return torn bags or wrong stock off the supplier’s bill.
Reordering without overstocking →Easy swaps when the cat says no
Exchange an unopened bag for another flavour without breaking your stock count.
The sales reports worth running →Nothing past its date goes home with a pet
Food and medicine are sold oldest first, and anything that expires or tears is written off with a reason.
Selling by expiry (FEFO) →Move the big bags to where they sell
Send bags from the store room or a quiet branch to a busy one, with both counts right.
Running several branches and stores →Staff sell, you see the numbers
Each person gets just what their job needs, and only you see costs and margins.
Fair rules that stop till fraud →Know who did what, and when
Every sale, price change, weighed sale and stock adjustment is tied to a login and a time.
Catching shrinkage early →Owners hear from you before the bag runs out
Remind regulars on WhatsApp when they are likely to need the next bag, and share receipts the same way.
Every bag and sack has a full history
Received, transferred, sold by the bag or by weight, returned or written off.
Reading stock turnover →Books that keep up with your sales
Sales, services, purchases and expenses post to your accounts as they happen.
Accounting and ERP in one system →Your team in the same system
Staff records, roles and grooming done per person sit next to your stock and sales.
Staff, payroll and branches →Your business in your pocket, online or off
Check every branch from your phone, and keep selling when the network drops. Everything syncs when it returns.
Cloud vs traditional POS →Still running your pet store on a notebook?
The notebook & spreadsheet way
- Expired food found by an owner
- Out of the big bag they came for
- Loose food priced on a calculator
- Regulars only known by one staff member
- Grooming in a separate book
- Branches managed by phone calls
- Profit is a guess
The EliteTeQ way
- Expiry alerts, oldest sold first
- Low-stock alerts on the big bags
- Sold by weight, priced per kilo
- Owners and pets on file
- Grooming on the same bill
- Every branch in one view
- Margin by brand and service
Stop guessing. Start knowing.
Pet store POS software in Hong Kong
Built for Hong Kong businesses with Dollar (HK$) pricing, Octopus, FPS and wallet payments recorded against each sale, and fast checkout for dense, high-footfall streets and malls.
There is no VAT or sales tax to charge at the till, so the work is speed and accuracy: Octopus taps, FPS transfers and wallet payments all have to reconcile with stock. Rents are high and shops are small, which puts a premium on tight stock control.
A day in a pet store on EliteTeQ
An illustrative day, not a customer story.
Before opening, you check the low-stock list on the big bags and which flea treatments to bring to the front.
A food delivery arrives. Each brand and bag size is scanned in with its batch and expiry, and the supplier invoice is recorded.
A dog comes in for a wash. The owner adds a bag of their usual food, and both go on one bill.
A customer asks for bird seed by the kilo. It is weighed, priced per kilo and deducted from the sack’s stock.
Branch 2 is down to its last big bag of the best seller. A transfer is sent from the main shop.
Regulars who are due their next bag get a WhatsApp reminder.
Closing. Cash, Octopus and card reconcile against the day's sales and services.
Up and running in three steps
- 1
Send us your products and services
Your brands, bag sizes, loose lines and any services you offer, from a spreadsheet or supplier invoices.
- 2
We set it up and import it for free
We load your stock with expiry tracking and weights, add your grooming and services, and set up branches and staff logins.
- 3
Train your team and open the doors
One short training session, then stock, expiry dates and owner records update from the very first sale, online or offline.
Simple pricing
From USD 499 per year
No setup fee. Your product list imported for you.
Every plan includes
- POS and inventory software
- Batch and expiry on food and medicine
- Loose food sold by weight
- Owners, pets and grooming on one bill
- Free setup and product import
- Support from a real person on WhatsApp
Questions owners ask us
Not answered here? A real person replies on WhatsApp.
What POS system is best for pet stores in Hong Kong?
The best fit in Hong Kong is POS software that runs your stock, expiry dates and regulars, not just payments. EliteTeQ tracks pet food and medicine by batch and expiry, keeps the big bags in stock, sells loose food by weight, puts grooming on the same bill, prices in HKD and keeps working offline. It records Octopus, card and cash against each sale and keeps complete sales records for your accountant.
Does EliteTeQ track expiry dates on pet food and medicine?
Yes. Batch and expiry dates are captured at delivery, alerts tell you what to sell first, and anything that expires is written off as a damage with a reason.
Can I sell loose food by weight?
Yes. Loose kibble, seed and fish food are sold by weight from the same stock as the sack, priced per kilo, with stock deducted on every sale.
Can I keep the big bags in stock?
Yes. Low-stock alerts warn you on the bags regulars come for, and the reorder list is built from what actually sold.
Can I keep records of owners and their pets?
Yes. Save each owner with their pets, usual brands and purchases, and send a WhatsApp reminder when they are likely to need the next bag.
Can I bill grooming with products?
Yes. Grooming and other services are set up as items, so they go on the same bill as the food and accessories the owner buys.
Can customers pay with Octopus?
Yes. EliteTeQ records Octopus, card and cash against each sale, so every payment method is accounted for and reconciles at closing.
Can I run more than one pet store?
Yes. Each branch keeps its own stock, transfers move bags between them with both counts right, and you see every branch in one place.
Does it work offline?
Yes. The till keeps selling, weighing out loose food and printing receipts when the internet or power drops, and everything syncs when the connection returns.
Can I see which brands and services make money?
Yes. Reports show sales and margin by brand, category, service and branch, so you know what earns its shelf space.
Is there support for pet stores in Hong Kong?
Yes. Setup, product import, staff training and day-to-day support for businesses in Hong Kong are done remotely, over WhatsApp, phone and screen-share, so you talk to a real person without waiting for a visit. Prices, payments and tax records are set up for Hong Kong.
How much does pet store POS software cost in Hong Kong?
EliteTeQ starts from USD 499 per year and scales with your branches, products and users. Setup and importing your product list are free.
Stop guessing. Start knowing.
Bring your product list to a free demo and see EliteTeQ running a pet store like yours in Hong Kong.
Other industries you might be interested in
Trades close to yours in Hong Kong, each with the problem it sorts out first.
- Repair and service countersPet Grooming POSA matted coat that takes twice as long?Pricing by size, breed & coat
- Health and animal careAgrovets & Agro-dealers POSVet drugs expiring on the shelf?Batch & expiry on vet drugs and seed
- Grocery and fresh foodSupermarkets POSQueues at the evening rush?Live stock for thousands of lines
- Grocery and fresh foodConvenience Stores POSA queue of small baskets?Quick sales in seconds
- Health and animal carePharmacies POSMoney expiring on the shelf?Batch & expiry tracking
Tax and compliance facts for pet stores in Hong Kong
EliteTeQ POS calculates tax on every sale and keeps the records you file, and records Octopus, FPS, PayMe, AlipayHK, cards and cash against each sale.
Related guides for Hong Kong
- Tax-compliant POS in Hong Kong
- How customers pay in Hong Kong
- Inventory and stock control
- How to choose a POS in Hong Kong
- EliteTeQ vs Lightspeed POS
- EliteTeQ vs Square POS
- POS glossary: Retail terms
Reviewed by the EliteTeQ team.
· Pet Stores POS in Hong Kong