The part is on the shelf when the job needs it
Spare parts counted live in every branch and store room, so a diagnosis turns into a repair instead of a wait.
How stock control works →Electronics Repair POS · Hong Kong
Best POS Software for Electronics Repair Shops in Hong Kong
Know where every customer’s device is in a full workshop, get paid for diagnosis and labour at a fair set rate, stop spare parts vanishing off the shelf, and prove what you fixed last time.
Made for electronics repair shops in Hong Kong: Octopus, card and cash on every sale, HKD pricing and complete sales records for your accountant.
- A job card for every device
- Received → ready → collected
- Jobs assigned to technicians
- Spare parts used per job
- Diagnostic fee & labour rates
- Repair history on the serial
job 1042
Job 1042 · 43" LED TV Peter M. · no picture, sound works
StatusWaiting for partTechnicianBrianDiagnostic feePaid at intakePartBacklight strip · on order
Illustration · example data
Free setup & product importKeeps selling offlineHKD pricing · Octopus recordedA real person on WhatsApp
What is the best POS software for electronics repair shops in Hong Kong?
EliteTeQ is a strong choice for electronics repair workshops in Hong Kong that need a job card for every TV, laptop and appliance at intake, each job tracked from received to ready to collected, jobs assigned to a technician, spare parts deducted against the job they were used on, a set diagnostic fee and labour rates every technician quotes from, and a repair history on each serial, with an offline mode that keeps booking in and billing when the network drops. It records Octopus, card and cash against each sale and keeps complete sales records for your accountant.
- Puts every device on a job card the moment it comes in
- Shows each job’s status and the technician working on it
- Deducts each spare part against the job it went into
- Keeps the repair history on the serial, for warranty questions
Everything EliteTeQ does for a repair workshop
The full list, in one system: what is built for your trade, and everything that keeps stock, money and staff under control.
Built for electronics repair
- A job card for every device
- Received → ready → collected
- Jobs assigned to technicians
- Spare parts stock
- Diagnostic fee & labour rates
- Repair history on the serial
- Customers told when it is ready
- Turnaround & margin reports
Stock, warehouses & branches
- Live stock in every shop, warehouse and branch
- Multiple warehouses and branches in one system
- Stock transfers, confirmed on arrival
- Damages and write-offs recorded with a reason
- Low-stock alerts and barcode scanning
Buying & selling
- Purchases recorded against what arrived
- Purchase returns to suppliers
- Fast sales at the counter, on any device
- Sales returns recorded properly
- Octopus, card and cash recorded on each sale
- Receipts and clean sales records
Staff, roles & control
- Multiple users, each with their own login
- Roles and permissions that limit what each user sees and does
- Audit logs of who changed what, and when
- Sales by staff member and shift
- HRM: staff records in the same system
Product movement
- A movement history for every product
- Every purchase, sale, transfer, return and write-off, in order
- Trace exactly where missing stock went
- Movement by branch, warehouse and date range
- Fast movers and slow movers at a glance
- Know what to reorder and what to stop buying
Accounting, WhatsApp & cloud
- Accounting in the same system as the till
- Profit and margin by product and branch
- WhatsApp to customers and suppliers
- Keeps selling offline when the internet or power drops
- Cloud-based: syncs automatically, every branch on your phone
- Your records in the cloud, not on one shop computer
- Devices stacked everywhere with no system?
- Every TV, laptop and appliance gets a job card at intake with the customer, serial, fault and estimate, so nothing is buried in a full workshop.
- A customer back with the same fault?
- The repair history sits on the device serial, with the work done, parts used and technician, so you tell a warranty claim from a new fault.
- Parts vanishing from the shelf?
- Boards, ports and components are deducted against the job they were used on, with reorder alerts, so the next repair does not stall.
- Diagnosis given away for free?
- A set diagnostic fee and labour rates per repair type sit in one rate card, so every technician quotes the same price.
- No idea who is working on what?
- Each job is assigned to a technician and moves from received to ready to collected, so a stuck job shows up before the customer calls.
- Not sure which repairs pay?
- Reports on turnaround, margin by device type and jobs per technician show which work earns and where the workshop leaks.
Know your repair workshop in real time
Everything a repair workshop owner checks in a day, on one screen.
Today · all branches
Sales todayHK$16,21031 sales · Main 19 · Branch 2 12
Jobs booked in14TVs and laptops lead
Ready to collect7WhatsApp sent
Waiting for parts3On supplier order
Top repairs
Jobs by technician
Brian Main · TVs9
Grace Main · laptops10
Amina Branch 2 · appliances12
- Check today's takingsBy branch and technician
- Find a customer’s deviceSearch by job number, name or serial
- See every job’s statusReceived, diagnosing, waiting, ready, collected
- See who is working on whatJobs by technician
- Check spare partsLive parts stock per branch
- See what is waiting for a partJobs waiting for parts
- Check a past repairRepair history on the serial
- Know which work paysMargin by device type and repair
Everything a repair workshop runs on
01 / 04
From the counter to the customer’s hands
A job card for every device
Customer, device, serial, fault and estimate recorded at the counter when the device comes in.
Received → ready → collected
Each job’s status tracked through the workshop until the customer takes the device home.
02 / 04
Every bench has a name on it
Jobs assigned to technicians
Every job has one technician’s name on it, with time on the bench visible.
Customers told when it is ready
Send quotes and a ready-to-collect message on WhatsApp, so customers stop chasing.
03 / 04
The bill comes from the job card
Spare parts stock
Parts deducted against the job they went into, with reorder alerts on fast movers.
Diagnostic fee & labour rates
A set fee for diagnosis and labour rates per repair type that every technician quotes from.
04 / 04
Know which work pays
Repair history on the serial
The work done, parts used and technician kept on the device, for warranty questions.
Turnaround & margin reports
Turnaround, margin by device type and jobs per technician, with the books updating as you bill.
Is EliteTeQ the right POS for your repair workshop?
- Electronics repair shops
- TV repair workshops
- Laptop and computer repair shops
- Home appliance repair centres
- Audio and sound system repairers
- Repair counters inside electronics shops
- Multi-technician service centres
- Multi-branch repair businesses
From a charging port to a fridge compressor
TVs / Laptops / Desktops / Sound systems / Microwaves / Fridges / Washing machines / Power boards / Screens & backlights / Charging ports
What EliteTeQ gives back to your repair workshop
Every part of EliteTeQ, described by what it does for a repair workshop.
Faulty parts go back, not into a customer’s TV
Parts are received from the supplier as they arrive, and a dead board goes back off the supplier’s bill.
Reordering without overstocking →One bill for the fee, the labour and the parts
The job card becomes the bill on collection, and a refunded part goes straight back into stock.
The sales reports worth running →A part broken on the bench is on record
A component damaged during fitting is written off with a reason, so stock and job costs stay true.
Where lost stock really goes →Parts where the jobs are
Send a power board from the main workshop to the branch that needs it for a job, with both counts right.
Running several branches and stores →Technicians repair, you set the rates
Technicians update their jobs and log parts, while rates, discounts and costs stay with the roles you choose.
Fair rules that stop till fraud →Every job has a name and a time
Each status change, part used and discount is tied to a login, so a missing device or part is traced, not argued over.
Catching shrinkage early →Customers stop calling to ask
Send the quote and the ready-to-collect message on WhatsApp, so devices leave the shelf and the bench clears.
Know where every part went
Received, transferred, used on a job, returned or written off: the full history of every spare part.
Reading stock turnover →Books that keep up with the bench
Fees, labour, parts and expenses post to your accounts as each job is billed, branch by branch.
Accounting and ERP in one system →Your technicians in the same system
Staff records, roles and jobs per technician sit next to your parts and takings, ready for reviews and payday.
Staff, payroll and branches →Your business in your pocket, online or off
Check every branch from your phone, and keep booking in and billing when the network drops. Everything syncs when it returns.
Cloud vs traditional POS →Still running your workshop on paper tags and memory?
The notebook & spreadsheet way
- Devices identified by a paper tag
- Customers calling to ask if it is ready
- Jobs with no clear owner
- Parts taken and never logged
- Every technician quoting a different price
- No proof of what you fixed last time
- No idea which repairs pay
The EliteTeQ way
- A job card with the serial at intake
- Status tracked, WhatsApp when ready
- Every job assigned to a technician
- Parts deducted against the job
- One rate card for fees and labour
- Repair history on the serial
- Margin by device type and turnaround
Stop guessing. Start knowing.
Electronics repair POS software in Hong Kong
Built for Hong Kong businesses with Dollar (HK$) pricing, Octopus, FPS and wallet payments recorded against each sale, and fast checkout for dense, high-footfall streets and malls.
There is no VAT or sales tax to charge at the till, so the work is speed and accuracy: Octopus taps, FPS transfers and wallet payments all have to reconcile with stock. Rents are high and shops are small, which puts a premium on tight stock control.
A day in a repair workshop on EliteTeQ
An illustrative day, not a customer story.
Before opening, you check the jobs ready to collect, the jobs waiting for parts and who is on which bench, on your phone.
A customer brings in a TV with no picture. A job card records the serial, the fault and the estimate, and the diagnostic fee is paid.
The technician finds a failed backlight strip and assigns the job to themselves. The quote goes to the customer on WhatsApp.
A power board is taken from parts stock for another job. It is deducted against that job, and a reorder alert flags the last one.
A laptop is repaired and tested. Its status moves to ready, and the customer gets a WhatsApp message to collect it.
Closing. Cash, Octopus and card reconcile against the day's collections, fees and part payments.
At home, you see the day’s takings, jobs per technician and which repairs are still waiting for parts.
Up and running in three steps
- 1
Send us your rate card, parts and technicians
Your diagnostic fee and labour rates, your spare parts list and your technicians, from a spreadsheet or a notebook.
- 2
We set up the workshop for free
We load your rates as repair types, your parts as stock, your branches and each technician’s login and job view.
- 3
Book in, repair, hand over
One short training session, then every device, part and payment is tracked from the very first job, online or offline.
Simple pricing
From USD 499 per year
No setup fee. Your product list imported for you.
Every plan includes
- POS and parts stock software
- Job cards from intake to collection
- Jobs assigned to technicians
- Repair history on the serial
- Free setup and rate card import
- Support from a real person on WhatsApp
Questions owners ask us
Not answered here? A real person replies on WhatsApp.
What POS system is best for electronics repair in Hong Kong?
The best fit in Hong Kong is POS software that runs your bench, parts and technicians, not just payments. EliteTeQ opens a job card for every device, tracks it to collection, assigns it to a technician, deducts parts against the job, bills from a set rate card, prices in HKD and keeps working offline. It records Octopus, card and cash against each sale and keeps complete sales records for your accountant.
Can the POS handle different types of electronics?
Yes. TVs, laptops, desktops, sound systems and home appliances all go on the same kind of job card, with the device type, serial, fault and estimate recorded at intake.
Can I track a job from received to collected?
Yes. Each job moves through its stages, such as received, diagnosing, waiting for a part, ready and collected, so you and your counter staff always know where a device is.
Can I assign jobs to technicians?
Yes. Each job is assigned to a technician, so every device on the bench has a clear owner, and reports show jobs and turnaround per technician.
Can I manage spare parts?
Yes. Parts are tracked live and deducted against the job they were used on, with reorder alerts on fast movers, so the cost of each repair is on record.
Can I charge a diagnostic fee and set labour rates?
Yes. Set a diagnostic fee and labour rates per repair type in one rate card, so every technician quotes and bills the same way.
Does it keep a repair history by serial?
Yes. The work done, parts used and technician are kept on the device serial, so when a device comes back you can see exactly what was done last time.
Can customers pay with Octopus?
Yes. EliteTeQ records Octopus, card and cash against each sale, so every payment method is accounted for and reconciles at closing.
Can I run more than one workshop?
Yes. Each branch has its own jobs and parts stock. Move parts between branches with a transfer, and compare workshops side by side.
Does it work offline?
Yes. The counter keeps booking devices in, updating jobs and billing when the internet or power drops, and everything syncs when the connection returns.
Can I see which repairs are profitable?
Yes. Reports show turnaround, margin by device type and repair, and jobs per technician, with the cost of parts used on each job included.
Is there support for electronics repair shops in Hong Kong?
Yes. Setup, product import, staff training and day-to-day support for businesses in Hong Kong are done remotely, over WhatsApp, phone and screen-share, so you talk to a real person without waiting for a visit. Prices, payments and tax records are set up for Hong Kong.
How much does electronics repair POS software cost in Hong Kong?
EliteTeQ starts from USD 499 per year and scales with your branches, products and users. Setup and importing your product list are free.
Stop guessing. Start knowing.
Bring your rate card to a free demo and see EliteTeQ running a repair workshop like yours in Hong Kong.
Other industries you might be interested in
Trades close to yours in Hong Kong, each with the problem it sorts out first.
- Repair and service countersPhone Repair Shops POSWhose phone is this?IMEI & condition at intake
- Phones and electronicsElectronics Stores POSA warranty claim and no serial trail?Serial & IMEI on every unit
- Phones and electronicsComputer Stores POSTwo laptops, same model, wrong one sold?Laptops & desktops by spec
- Phones and electronicsPhone Accessories POSStock not adding up?Inventory management
- Hardware, building and homeElectrical Supplies Shops POSCable cut to length, counts that never match?Cable by the metre or the roll
- Repair and service countersLaundry Dry Cleaning POSA suit the customer swears they dropped off?Itemised drop-off tickets
Tax and compliance facts for electronics repair businesses in Hong Kong
EliteTeQ POS calculates tax on every sale and keeps the records you file, and records Octopus, FPS, PayMe, AlipayHK, cards and cash against each sale.
Related guides for Hong Kong
- Tax-compliant POS in Hong Kong
- How customers pay in Hong Kong
- Inventory and stock control
- How to choose a POS in Hong Kong
- EliteTeQ vs Lightspeed POS
- EliteTeQ vs Square POS
- POS glossary: Salon, spa and service terms
Reviewed by the EliteTeQ team.
· Electronics Repair POS in Hong Kong