For estate agents, developers and property managers · Hong Kong
A buyer messages about the 3-bedroom on your Instagram, asks for the price and location, and waits. By the time someone checks the office phone, they have booked a viewing with another agency.
EliteTeQ Inbox puts every property enquiry from WhatsApp, Facebook and Instagram in one shared inbox. Each buyer or tenant is assigned to an agent, sits on a pipeline from enquiry to viewing to offer, and the ads that brought them are recorded. Staff in Kowloon and Hong Kong Island or anywhere else answer from one +852 business number, with office hours on Hong Kong time (HKT).
No credit card required · Plans from $29/month
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
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Real screen · demo workspace with example data
Our listings go out on Instagram and Facebook, and the questions land on five different agents’ phones.
EliteTeQ Inbox
Comments and DMs on your listings arrive in the same inbox as WhatsApp. Each enquiry is assigned to one agent, automatically or by hand.
A buyer asked for a viewing on Saturday. Nobody confirmed, and they went with another agency.
EliteTeQ Inbox
Every buyer sits on the pipeline. “Viewing requested” is a stage, and the leads waiting for your reply are flagged hot.
When an agent leaves, their buyers and the whole conversation leave with their phone.
EliteTeQ Inbox
Conversations belong to the business, not the agent’s phone. Reassign a buyer with a handover note and the full history stays.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Hong Kong write in Cantonese and English, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
Start Your Free TrialWith EliteTeQ Inbox, you can
A WhatsApp CRM for real estate is a shared inbox and lead pipeline for the messages estate agents, developers and property managers in Hong Kong get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Details sent, Viewing booked), and shows the owner who answered and how fast.
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Hong Kong | +852 WhatsApp Business numbers, office hours on Hong Kong time (HKT) |
| Languages | Customers write in Cantonese and English |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
Real screens from our demo workspace, with example data.
WhatsApp, Messenger, Instagram DMs and comments under your listing posts, together. Agents answer from their own logins on a phone or computer.
Real screen · demo workspace with example data
Name the stages after how you sell or let property. Drag a buyer from viewing booked to offer made, and filter by agent to see who is following up.
Real screen · demo workspace with example data
Leads from Click-to-WhatsApp ads arrive with the ad’s name. Reports rank your ads by leads and by clients won.
Real screen · demo workspace with example data
An example you can set up in Settings → Pipeline stages and rename any time.
No credit card required · Plans from $29/month
No installation and no long training.
Register with your email. The 7-day trial opens every feature, no card needed.
Link your Facebook Page and Instagram. We connect your +852 WhatsApp Business number with you on WhatsApp, on Hong Kong time (HKT), in about 40 minutes.
Add staff with their own logins as Owner, Admin or Agent, whether they work in Kowloon and Hong Kong Island or from home.
Name the stages after how you work, for example: New enquiry → Details sent → Viewing booked → Offer made.
Assign chats, follow up hot leads and watch the reports.
No credit card required · Plans from $29/month
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
The same plans for every industry in Hong Kong, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Kowloon and Hong Kong Island or at home.
| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |
EliteTeQ Inbox works for estate agents, developers and property managers in Hong Kong on your existing +852 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Kowloon and Hong Kong Island or anywhere else.
In Hong Kong, WhatsApp is the everyday messaging app, and customers use it to book, ask and reorder. EliteTeQ Inbox lets a shop or service team share one number without stepping on each other’s replies.
Customers in Hong Kong write in Cantonese and English. Your team replies in the customer’s language inside the 24-hour window; template messages are created in English.
Office hours are set day by day for each number. A common setup in Hong Kong: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Customers in Hong Kong pay with Octopus, FPS, PayMe, AlipayHK, cards and cash, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.
Kowloon · Hong Kong's densest shopping and street-market district
Kowloon packs dense shopping streets, malls and street markets into a small area, serving residents and visitors late into the evening. Dense shopping streets and markets trade late into the evening, and shops carry many small, fast-moving lines. Real estate enquiries from Kowloon land in one shared inbox, so a quote never waits on one person’s phone.
New Territories · Hong Kong's largest and most residential region
The New Territories hold most of Hong Kong's residential new towns, where neighbourhood shops, restaurants and chains serve local daily needs. Residential new towns support neighbourhood shops and chains with branches spread across the region. Real estate enquiries from New Territories land in one shared inbox, so a quote never waits on one person’s phone.
Kowloon · one of Hong Kong's densest shopping districts
Mong Kok packs street markets, electronics and fashion shops into a very dense area that trades late into the evening. Real estate enquiries from Mong Kok land in one shared inbox, so a quote never waits on one person’s phone.
Reviewed by the EliteTeQ team ·
Not answered here? A person from our team replies on WhatsApp.
Ask a humanYes. Real estate teams in Hong Kong use EliteTeQ Inbox with their own +852 WhatsApp Business number. Staff in Kowloon, Hong Kong Island or anywhere else answer from their own logins, customers write in Cantonese and English, and office hours run on Hong Kong time (HKT). Plans start at $29 a month with a 7-day free trial.
Yes. Every agent signs in with their own login as an Agent, and owners or managers as Admins. Buyers are assigned to one agent at a time, and you can reassign them with a handover note when someone is away.
Yes. Connect several WhatsApp Business numbers in one workspace (Growth includes 2 and Business 3) and give each number its own team of agents.
No. EliteTeQ Inbox doesn’t have a calendar. Teams track viewings as a pipeline stage, such as “Viewing booked”, and agree the time in the chat.
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
Bring your channels, your team and every customer conversation into one organised workspace.
No credit card required · Plans from $29/month
Or WhatsApp us on +1 214 423 5355