For estate agents, developers and property managers · Nigeria

Stop losing buyers between the listing and the viewing.Give every property enquiry an agent.EliteTeQ Inbox for estate agents, developers and property managers in Nigeria

A buyer messages about the 3-bedroom on your Instagram, asks for the price and location, and waits. By the time someone checks the office phone, they have booked a viewing with another agency.

EliteTeQ Inbox puts every property enquiry from WhatsApp, Facebook and Instagram in one shared inbox. Each buyer or tenant is assigned to an agent, sits on a pipeline from enquiry to viewing to offer, and the ads that brought them are recorded. Staff in Lagos and Abuja or anywhere else answer from one +234 business number, with office hours on Lagos time (WAT).

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WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Price and location of a listing
  • Viewing appointments
  • Rental and lease enquiries
  • Offers, deposits and paperwork questions
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What real estate teams in Nigeria tell us

  1. Our listings go out on Instagram and Facebook, and the questions land on five different agents’ phones.

    EliteTeQ Inbox

    Comments screen with Facebook and Instagram comments waiting for an answer, the post they belong to, and a public or private reply box

    Comments and DMs on your listings arrive in the same inbox as WhatsApp. Each enquiry is assigned to one agent, automatically or by hand.

  2. A buyer asked for a viewing on Saturday. Nobody confirmed, and they went with another agency.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    Every buyer sits on the pipeline. “Viewing requested” is a stage, and the leads waiting for your reply are flagged hot.

  3. When an agent leaves, their buyers and the whole conversation leave with their phone.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Conversations belong to the business, not the agent’s phone. Reassign a buyer with a handover note and the full history stays.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for estate agents, developers and property managers in Nigeria.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Nigeria write in English, Pidgin, Yoruba, Hausa and Igbo, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

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With EliteTeQ Inbox, you can

  • Price and location of a listing
  • Viewing appointments
  • Rental and lease enquiries
  • Offers, deposits and paperwork questions

What is a WhatsApp CRM for real estate?

A WhatsApp CRM for real estate is a shared inbox and lead pipeline for the messages estate agents, developers and property managers in Nigeria get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Details sent, Viewing booked), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Nigeria+234 WhatsApp Business numbers, office hours on Lagos time (WAT)
LanguagesCustomers write in English, Pidgin, Yoruba, Hausa and Igbo
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How real estate teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

One inbox for every listing

WhatsApp, Messenger, Instagram DMs and comments under your listing posts, together. Agents answer from their own logins on a phone or computer.

  • Comments under listing posts next to DMs
  • Automatic replies when a comment says “price” or “location”
  • Each agent sees who owns each buyer
EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

Real screen · demo workspace with example data

A pipeline from enquiry to deposit

Name the stages after how you sell or let property. Drag a buyer from viewing booked to offer made, and filter by agent to see who is following up.

  • Stages you name yourself
  • Hot leads: waiting for a reply, fresh from an ad
  • Filter by agent, category or area
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Know which listing ads bring buyers

Leads from Click-to-WhatsApp ads arrive with the ad’s name. Reports rank your ads by leads and by clients won.

  • Ad name on every chat it started
  • Leads from ads vs direct messages
  • Clients won per ad
Report card showing the share of leads from direct messages versus ads, and the top ads ranked by leads and clients won

Real screen · demo workspace with example data

A pipeline for real estate

An example you can set up in Settings → Pipeline stages and rename any time.

  1. New enquiry
  2. Details sent
  3. Viewing booked
  4. Offer made
  5. Deposit paid
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +234 WhatsApp Business number with you on WhatsApp, on Lagos time (WAT), in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Lagos and Abuja or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: New enquiry → Details sent → Viewing booked → Offer made.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in Nigeria, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Lagos and Abuja or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in Nigeria

EliteTeQ Inbox works for estate agents, developers and property managers in Nigeria on your existing +234 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Lagos and Abuja or anywhere else.

In Nigeria, a lot of buying starts as a WhatsApp or Instagram message: a price check, a “is this available?”, a photo of a product. When one phone is shared between staff, those enquiries get lost overnight. EliteTeQ Inbox puts them in one list that the whole team can see, from Lagos to Kano.

Customers write in English, Pidgin, Yoruba, Hausa or Igbo, often mixed in one chat. Your team answers the way the customer writes; template messages are created in English.

Office hours are set day by day for each number. A common setup in Lagos or Abuja: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Nigeria

Customers in Nigeria pay with instant bank transfer on the NIBSS rails, cards on Verve and Interswitch, USSD, and agent-network wallets including OPay, PalmPay and Moniepoint, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.

Enugu

Enugu State · a southeastern administrative and commercial centre

Enugu functions as an administrative and service centre for the southeast, with a growing hospitality and restaurant trade alongside conventional retail. Demand is steadier and less seasonal than in the trading cities nearby, and card and transfer payment is well established in the newer commercial areas such as Independence Layout and New Haven. Restaurants and hotels here benefit from order management and table or room billing, which matters less in the pure market-trade cities of the region. Real estate enquiries from Enugu land in one shared inbox, so a quote never waits on one person’s phone.

Kaduna

Kaduna State · a northern industrial and administrative centre

Kaduna combines light industry, agricultural processing and a significant administrative presence, and sits on the main road and rail corridor between Abuja and the north. Retail demand is steady rather than seasonal, and wholesale and distribution trade is common because the city supplies smaller towns across the state. The city supplies smaller towns across the state, so wholesale and retail run through the same premises. Real estate enquiries from Kaduna land in one shared inbox, so a quote never waits on one person’s phone.

Lagos

Lagos State · Nigeria's commercial capital and busiest port city

Lagos concentrates more retail and hospitality trade than anywhere else in West Africa, split between the mainland trading districts around Idumota, Balogun and Computer Village in Ikeja, and the newer island retail corridors of Victoria Island and Lekki. Trade concentrates on Lagos Island and Ikeja for wholesale and on the Lekki–Victoria Island corridor for higher-basket retail, and the two behave like separate markets. Weekday peaks track the commute; weekends belong to the island malls. Real estate enquiries from Lagos land in one shared inbox, so a quote never waits on one person’s phone.

Abuja

Federal Capital Territory · Nigeria's administrative capital

Abuja's trade is driven by government, diplomatic and professional-services spending rather than heavy industry, which gives retail and hospitality here a steadier weekday rhythm and a higher average basket than most Nigerian cities. Card and instant-transfer payments are more dominant than cash in the planned districts of Wuse, Garki and Maitama, while the satellite settlements around the city keep a stronger cash and agency-banking mix. Business clusters in Wuse, Garki and Maitama on weekdays and thins sharply at weekends when much of the salaried population travels. Real estate enquiries from Abuja land in one shared inbox, so a quote never waits on one person’s phone.

EliteTeQ Inbox in every city of Nigeria

  • LagosLagos State · Nigeria's commercial capital and busiest port city
  • AbujaFederal Capital Territory · Nigeria's administrative capital
  • KanoKano State · the commercial hub of northern Nigeria
  • IbadanOyo State · a major southwestern commercial and university city
  • Port HarcourtRivers State · the centre of Nigeria's oil and gas industry
  • OnitshaAnambra State · one of West Africa's largest market and distribution centres
  • AbaAbia State · a manufacturing and garment-production centre
  • Benin CityEdo State · the commercial and administrative centre of Edo State
  • EnuguEnugu State · a southeastern administrative and commercial centre
  • KadunaKaduna State · a northern industrial and administrative centre

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for real estate in Nigeria?

Yes. Real estate teams in Nigeria use EliteTeQ Inbox with their own +234 WhatsApp Business number. Staff in Lagos, Abuja or anywhere else answer from their own logins, customers write in English, Pidgin, Yoruba, Hausa and Igbo, and office hours run on Lagos time (WAT). Plans start at $29 a month with a 7-day free trial.

Can each agent have their own login?

Yes. Every agent signs in with their own login as an Agent, and owners or managers as Admins. Buyers are assigned to one agent at a time, and you can reassign them with a handover note when someone is away.

Can different branches or projects use different WhatsApp numbers?

Yes. Connect several WhatsApp Business numbers in one workspace (Growth includes 2 and Business 3) and give each number its own team of agents.

Does it book viewings in a calendar?

No. EliteTeQ Inbox doesn’t have a calendar. Teams track viewings as a pipeline stage, such as “Viewing booked”, and agree the time in the chat.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every real estate enquiry is an opportunity. Don’t let yours get lost in Nigeria.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our real estate business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Nigeria.

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