Front desk and coaches together
Everyone answers the gym number from their own login, and each lead has one owner.
- Auto-assign in turn
- Own login for each coach
- Away message after hours
Real screen · demo workspace with example data
For gyms, studios and fitness coaches · Nigeria
Stop letting new members slip away after “how much?”.Follow every lead to a membership.EliteTeQ Inbox for gyms, fitness studios, yoga and martial-arts schools in Nigeria
January brings a flood of “how much is membership?” messages. Your coaches are on the floor, the front desk is busy, and most leads never hear back.
EliteTeQ Inbox lets your front desk and coaches answer membership enquiries and class questions from one shared inbox. Every lead is tracked from first question to trial visit to joined, and renewals don’t depend on someone remembering. Staff in Lagos and Abuja or anywhere else answer from one +234 business number, with office hours on Lagos time (WAT).
No credit card required · Plans from $29/month
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
- Membership prices
- Class times and trial sessions
- Personal training
- Renewals and freezes
Already using it? Sign in
- The ad this customer tapped
- Lead stage, one tap
- Internal comment, never sent
- Time left to reply
Real screen · demo workspace with example data
Sound familiar? What gyms & fitness teams in Nigeria tell us
We get dozens of price questions from our Instagram ads and answer them days later.
EliteTeQ Inbox
Ad leads arrive flagged hot with the ad’s name, and auto-assign shares them out to the team.
People come for a free session and we never follow up.
EliteTeQ Inbox
Track every lead from enquiry to trial to joined, so nobody falls through after the visit.
Comments on our workout videos ask the price. Nobody answers them.
EliteTeQ Inbox
Comments arrive next to your chats, with automatic replies for “price” or “location”.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
One shared inbox for gyms, fitness studios, yoga and martial-arts schools in Nigeria.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Nigeria write in English, Pidgin, Yoruba, Hausa and Igbo, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
Start Your Free TrialWith EliteTeQ Inbox, you can
- Membership prices
- Class times and trial sessions
- Personal training
- Renewals and freezes
What is a WhatsApp CRM for gyms & fitness?
A WhatsApp CRM for gyms & fitness is a shared inbox and lead pipeline for the messages gyms, fitness studios, yoga and martial-arts schools in Nigeria get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Enquiry, Price sent, Trial booked), and shows the owner who answered and how fast.
- One business number, many staff, each with their own login
- Every chat assigned to one person, with internal notes
- A pipeline named after your own steps
- Reports on reply speed, leads per day and ad sources
EliteTeQ Inbox at a glance
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Nigeria | +234 WhatsApp Business numbers, office hours on Lagos time (WAT) |
| Languages | Customers write in English, Pidgin, Yoruba, Hausa and Igbo |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
How gyms & fitness teams use EliteTeQ Inbox
Real screens from our demo workspace, with example data.
Leads followed up to joined
A pipeline from enquiry to trial to membership, filtered by coach or class category.
- Stages you name yourself
- Categories for class type
- Hot leads flagged
Real screen · demo workspace with example data
Which ads fill the gym
Reports rank ads by leads and members won, with leads per day and the busiest hours.
- Ad name on every lead
- Clients won per ad
- Leads per day
Real screen · demo workspace with example data
A pipeline for gyms & fitness
An example you can set up in Settings → Pipeline stages and rename any time.
- Enquiry
- Price sent
- Trial booked
- Trial done
- Joined
- Lost
Try It With My Team
No credit card required · Plans from $29/month
Get your team answering in a day
No installation and no long training.
Create your account
Register with your email. The 7-day trial opens every feature, no card needed.
Connect your channels
Link your Facebook Page and Instagram. We connect your +234 WhatsApp Business number with you on WhatsApp, on Lagos time (WAT), in about 40 minutes.
Invite your team
Add staff with their own logins as Owner, Admin or Agent, whether they work in Lagos and Abuja or from home.
Set up your pipeline
Name the stages after how you work, for example: Enquiry → Price sent → Trial booked → Trial done.
Start answering
Assign chats, follow up hot leads and watch the reports.
Create Your Free Account
No credit card required · Plans from $29/month
More than a shared inbox. A better way to manage your customer relationships.
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
- Designed for teams
- Employees work with their own logins, roles and responsibilities.
- Conversations connected to customers
- Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
- Visibility for management
- See how your team handles enquiries, how fast they reply and where follow-ups are needed.
- Grows with your business
- Start with a small team, then add people, numbers and a bigger plan as you grow.
- Easy to get started
- Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.
Simple pricing. No complicated contracts.
The same plans for every industry in Nigeria, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
Try Growth free for 7 daysNo card needed · you choose the plan when you pay
Phones and personal chats vs EliteTeQ Inbox
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Lagos and Abuja or at home.
| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |
EliteTeQ Inbox in Nigeria
EliteTeQ Inbox works for gyms, fitness studios, yoga and martial-arts schools in Nigeria on your existing +234 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Lagos and Abuja or anywhere else.
In Nigeria, a lot of buying starts as a WhatsApp or Instagram message: a price check, a “is this available?”, a photo of a product. When one phone is shared between staff, those enquiries get lost overnight. EliteTeQ Inbox puts them in one list that the whole team can see, from Lagos to Kano.
Customers write in English, Pidgin, Yoruba, Hausa or Igbo, often mixed in one chat. Your team answers the way the customer writes; template messages are created in English.
Office hours are set day by day for each number. A common setup in Lagos or Abuja: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Selling on WhatsApp in Nigeria
Commerce is concentrated in Lagos, the southeast trading cities and the northern market hubs, each with its own pricing culture. Instant transfer displaced cash faster than most markets, and agent networks fill the gap where branches do not reach. Power interruption is a daily operating assumption, not an incident.
Lagos
Lagos State · Nigeria's commercial capital and busiest port city
Trade concentrates on Lagos Island and Ikeja for wholesale and on the Lekki–Victoria Island corridor for higher-basket retail, and the two behave like separate markets. Weekday peaks track the commute; weekends belong to the island malls. Lagos concentrates more retail and hospitality trade than anywhere else in West Africa, split between the mainland trading districts around Idumota, Balogun and Computer Village in Ikeja, and the newer island retail corridors of Victoria Island and Lekki. Booking requests from Lagos reach whoever is on shift, with an away message when you are closed.
Abuja
Federal Capital Territory · Nigeria's administrative capital
Business clusters in Wuse, Garki and Maitama on weekdays and thins sharply at weekends when much of the salaried population travels. The satellite districts run on a different rhythm and a heavier cash mix. The binding constraint is that a single owner typically runs one strong outlet plus weaker satellites, so the question is always which branch is quietly losing money. Booking requests from Abuja reach whoever is on shift, with an away message when you are closed.
Kano
Kano State · the commercial hub of northern Nigeria
Trade turns on market days and prayer times rather than a uniform nine-to-five, and the old city trading quarters set the pace for the whole market. Wholesale buyers arrive early and buy deep. Kano is northern Nigeria's trading centre, with a long-established merchant economy around textiles, leather, grain and general goods, and trade routes running north toward the Sahel. Booking requests from Kano reach whoever is on shift, with an away message when you are closed.
Ibadan
Oyo State · a major southwestern commercial and university city
Bodija and Dugbe carry the high-volume market trade while the university corridor runs on the academic calendar, so one city holds two unrelated demand curves. Many owners operate three or four small shops rather than one large one. Ibadan combines one of Nigeria's largest urban markets with a substantial student and academic population, which produces two quite different trading patterns in the same city: high-volume, low-margin market trade around Bodija and Dugbe, and term-driven demand around the university corridor. Booking requests from Ibadan reach whoever is on shift, with an away message when you are closed.
EliteTeQ Inbox in every city of Nigeria
- LagosLagos State · Nigeria's commercial capital and busiest port city
- AbujaFederal Capital Territory · Nigeria's administrative capital
- KanoKano State · the commercial hub of northern Nigeria
- IbadanOyo State · a major southwestern commercial and university city
- Port HarcourtRivers State · the centre of Nigeria's oil and gas industry
- OnitshaAnambra State · one of West Africa's largest market and distribution centres
- AbaAbia State · a manufacturing and garment-production centre
- Benin CityEdo State · the commercial and administrative centre of Edo State
- EnuguEnugu State · a southeastern administrative and commercial centre
- KadunaKaduna State · a northern industrial and administrative centre
Reviewed by the EliteTeQ team ·
Questions businesses ask us
Not answered here? A person from our team replies on WhatsApp.
Ask a humanIs there a WhatsApp CRM for gyms & fitness in Nigeria?
Yes. Gyms & fitness teams in Nigeria use EliteTeQ Inbox with their own +234 WhatsApp Business number. Staff in Lagos, Abuja or anywhere else answer from their own logins, customers write in English, Pidgin, Yoruba, Hausa and Igbo, and office hours run on Lagos time (WAT). Plans start at $29 a month with a 7-day free trial.
Does it manage memberships or check-ins?
No. EliteTeQ Inbox handles the conversations and leads. Keep memberships and check-ins in your gym software.
Can we remind members about renewals?
Yes, with approved WhatsApp templates sent one by one to members who agreed to hear from you.
Can coaches answer from their phones?
Yes. It installs on Android and iPhone, with a login for each coach.
Can several staff use the same WhatsApp number?
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
How much does it cost?
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
Every gyms & fitness enquiry is an opportunity. Don’t let yours get lost in Nigeria.
Bring your channels, your team and every customer conversation into one organised workspace.
No credit card required · Plans from $29/month
Or WhatsApp us on +1 214 423 5355