For salons, barbers, nail bars and spas · Nigeria
A client asks for a Saturday slot while you are mid-braid. By the time you dry your hands and check the phone, she has booked at the salon down the road.
EliteTeQ Inbox lets your front desk and stylists answer booking requests, prices and Instagram comments from one shared inbox. Every client has an owner, nobody double-books from two phones, and quiet clients get a follow-up. Staff in Lagos and Abuja or anywhere else answer from one +234 business number, with office hours on Lagos time (WAT).
No credit card required · Plans from $29/month
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
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Real screen · demo workspace with example data
Clients DM our Instagram, WhatsApp the owner, and comment on posts. We miss half of it.
EliteTeQ Inbox
Instagram DMs, comments and WhatsApp arrive in one inbox your whole team can answer.
Two of us confirmed the same Saturday slot to two clients.
EliteTeQ Inbox
Each chat belongs to one person. Notes to each other stay in internal comments.
We don’t answer when we’re closed, so clients book elsewhere.
EliteTeQ Inbox
An away message goes out when you are closed, and a greeting welcomes every new client.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Nigeria write in English, Pidgin, Yoruba, Hausa and Igbo, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
Start Your Free TrialWith EliteTeQ Inbox, you can
A WhatsApp CRM for salons & spas is a shared inbox and lead pipeline for the messages salons, barbers, nail bars and spas in Nigeria get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Asked for a slot, Price sent, Booked), and shows the owner who answered and how fast.
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Nigeria | +234 WhatsApp Business numbers, office hours on Lagos time (WAT) |
| Languages | Customers write in English, Pidgin, Yoruba, Hausa and Igbo |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
Real screens from our demo workspace, with example data.
Front desk and stylists answer from their own logins, on the salon computer or their phones.
Real screen · demo workspace with example data
Reply to Instagram and Facebook comments publicly or privately, with automatic answers to “price”.
Real screen · demo workspace with example data
Track clients from first question to visit, and keep a stage for clients to rebook later.
Real screen · demo workspace with example data
An example you can set up in Settings → Pipeline stages and rename any time.
No credit card required · Plans from $29/month
No installation and no long training.
Register with your email. The 7-day trial opens every feature, no card needed.
Link your Facebook Page and Instagram. We connect your +234 WhatsApp Business number with you on WhatsApp, on Lagos time (WAT), in about 40 minutes.
Add staff with their own logins as Owner, Admin or Agent, whether they work in Lagos and Abuja or from home.
Name the stages after how you work, for example: Asked for a slot → Price sent → Booked → Visited.
Assign chats, follow up hot leads and watch the reports.
No credit card required · Plans from $29/month
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
The same plans for every industry in Nigeria, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Lagos and Abuja or at home.
| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |
EliteTeQ Inbox works for salons, barbers, nail bars and spas in Nigeria on your existing +234 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Lagos and Abuja or anywhere else.
In Nigeria, a lot of buying starts as a WhatsApp or Instagram message: a price check, a “is this available?”, a photo of a product. When one phone is shared between staff, those enquiries get lost overnight. EliteTeQ Inbox puts them in one list that the whole team can see, from Lagos to Kano.
Customers write in English, Pidgin, Yoruba, Hausa or Igbo, often mixed in one chat. Your team answers the way the customer writes; template messages are created in English.
Office hours are set day by day for each number. A common setup in Lagos or Abuja: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Commerce is concentrated in Lagos, the southeast trading cities and the northern market hubs, each with its own pricing culture. Instant transfer displaced cash faster than most markets, and agent networks fill the gap where branches do not reach. Power interruption is a daily operating assumption, not an incident.
Rivers State · the centre of Nigeria's oil and gas industry
Demand follows contractor cycles and corporate accounts more than walk-in footfall, and the expatriate-facing venues trade on a different basket entirely. Heavy Delta rainfall knocks out power and connectivity for hours at a time, often in the same season every year. Port Harcourt's retail and hospitality trade is tied to the oil and gas economy and the contractor and expatriate spending that comes with it, which makes demand more cyclical than in Lagos or Ibadan and raises the share of card and corporate account payments. Booking requests from Port Harcourt reach whoever is on shift, with an away message when you are closed.
Anambra State · one of West Africa's largest market and distribution centres
The main market sets prices for a wide swathe of the southeast, and goods arrive in bulk before being broken down and moved on within days. Trading starts early and volume is relentless. Onitsha is a distribution city first and a retail city second: goods arrive, are broken into smaller lots and move on across the southeast and beyond. Booking requests from Onitsha reach whoever is on shift, with an away message when you are closed.
Abia State · a manufacturing and garment-production centre
Production clusters and selling points sit side by side, so the same business often makes goods in the morning and sells them in the afternoon. Orders come from traders in batches rather than from individual shoppers. Aba is known for small-scale manufacturing, particularly garments, footwear and leather goods, much of it produced in clusters of workshops and sold on to traders. Booking requests from Aba reach whoever is on shift, with an away message when you are closed.
Edo State · the commercial and administrative centre of Edo State
Retail concentrates along the ring road and the main market areas, with steady transit trade from the Lagos–southeast route passing through. Most operators run one or two outlets. Benin City serves as the trade and administrative hub for Edo State and a staging point on the routes between Lagos and the southeast, which gives it a steady mix of local retail, transit trade and government-linked services spending. Booking requests from Benin City reach whoever is on shift, with an away message when you are closed.
Reviewed by the EliteTeQ team ·
Not answered here? A person from our team replies on WhatsApp.
Ask a humanYes. Salons & spas teams in Nigeria use EliteTeQ Inbox with their own +234 WhatsApp Business number. Staff in Lagos, Abuja or anywhere else answer from their own logins, customers write in English, Pidgin, Yoruba, Hausa and Igbo, and office hours run on Lagos time (WAT). Plans start at $29 a month with a 7-day free trial.
No. EliteTeQ Inbox doesn’t manage appointments. Confirm the slot in your diary or booking app and track the client as “Booked” on the pipeline.
Yes. It installs on Android and iPhone, and each stylist signs in with their own login.
Yes, as approved WhatsApp templates sent one by one to clients who agreed to hear from you. There are no mass broadcasts.
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
Bring your channels, your team and every customer conversation into one organised workspace.
No credit card required · Plans from $29/month
Or WhatsApp us on +1 214 423 5355