For salons, barbers, nail bars and spas · Senegal
A client asks for a Saturday slot while you are mid-braid. By the time you dry your hands and check the phone, she has booked at the salon down the road.
EliteTeQ Inbox lets your front desk and stylists answer booking requests, prices and Instagram comments from one shared inbox. Every client has an owner, nobody double-books from two phones, and quiet clients get a follow-up. Staff in Dakar and Thiès or anywhere else answer from one +221 business number, with office hours on Dakar time (GMT).
No credit card required · Plans from $29/month
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
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Real screen · demo workspace with example data
Clients DM our Instagram, WhatsApp the owner, and comment on posts. We miss half of it.
EliteTeQ Inbox
Instagram DMs, comments and WhatsApp arrive in one inbox your whole team can answer.
Two of us confirmed the same Saturday slot to two clients.
EliteTeQ Inbox
Each chat belongs to one person. Notes to each other stay in internal comments.
We don’t answer when we’re closed, so clients book elsewhere.
EliteTeQ Inbox
An away message goes out when you are closed, and a greeting welcomes every new client.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Senegal write in French and Wolof, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
Start Your Free TrialWith EliteTeQ Inbox, you can
A WhatsApp CRM for salons & spas is a shared inbox and lead pipeline for the messages salons, barbers, nail bars and spas in Senegal get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Asked for a slot, Price sent, Booked), and shows the owner who answered and how fast.
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Senegal | +221 WhatsApp Business numbers, office hours on Dakar time (GMT) |
| Languages | Customers write in French and Wolof |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
Real screens from our demo workspace, with example data.
Front desk and stylists answer from their own logins, on the salon computer or their phones.
Real screen · demo workspace with example data
Reply to Instagram and Facebook comments publicly or privately, with automatic answers to “price”.
Real screen · demo workspace with example data
Track clients from first question to visit, and keep a stage for clients to rebook later.
Real screen · demo workspace with example data
An example you can set up in Settings → Pipeline stages and rename any time.
No credit card required · Plans from $29/month
No installation and no long training.
Register with your email. The 7-day trial opens every feature, no card needed.
Link your Facebook Page and Instagram. We connect your +221 WhatsApp Business number with you on WhatsApp, on Dakar time (GMT), in about 40 minutes.
Add staff with their own logins as Owner, Admin or Agent, whether they work in Dakar and Thiès or from home.
Name the stages after how you work, for example: Asked for a slot → Price sent → Booked → Visited.
Assign chats, follow up hot leads and watch the reports.
No credit card required · Plans from $29/month
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
The same plans for every industry in Senegal, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Dakar and Thiès or at home.
| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |
EliteTeQ Inbox works for salons, barbers, nail bars and spas in Senegal on your existing +221 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Dakar and Thiès or anywhere else.
In Senegal, customers often message a business before visiting a shop in Dakar or ordering for delivery. EliteTeQ Inbox lets a whole team answer from one business number.
Customers in Senegal write in French and Wolof. Your team replies the way they write, and template messages can be created in French.
Office hours are set day by day for each number. A common setup in Dakar: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Dakar concentrates logistics and formal retail, while Touba's pilgrimage transforms trade for a defined period each year. Mobile wallets carry a large share of settlement.
Saint-Louis Region · a historic coastal city and fishing centre
The old town draws visitors while the fishing quarter runs on catch and market timing, giving the city two unrelated customer bases. Seasons drive both. Saint-Louis combines heritage tourism with a substantial fishing economy, so its trade has both a visitor-driven seasonal component and a steady local one. Booking requests from Saint-Louis reach whoever is on shift, with an away message when you are closed.
Kaolack Region · a major trading city in central Senegal
A large market draws traders from across the region. Kaolack is a long-established trading city in Senegal's groundnut basin, with one of the country's largest markets. Wave and Orange Money are everyday payment methods, and taxes are administered by the DGID. Booking requests from Kaolack reach whoever is on shift, with an away message when you are closed.
Dakar Region · Senegal's capital and principal port
The central markets, the Plateau business district and the Almadies restaurant strip each pull different customers, and the peninsula's traffic separates them further. Wallet payments dominate small baskets. Dakar is the commercial and logistics centre of the Senegambian coast, with trade ranging from the dense central markets to the higher-basket retail and restaurant districts of Almadies and Les Almadies. Booking requests from Dakar reach whoever is on shift, with an away message when you are closed.
Reviewed by the EliteTeQ team ·
Not answered here? A person from our team replies on WhatsApp.
Ask a humanYes. Salons & spas teams in Senegal use EliteTeQ Inbox with their own +221 WhatsApp Business number. Staff in Dakar, Thiès or anywhere else answer from their own logins, customers write in French and Wolof, and office hours run on Dakar time (GMT). Plans start at $29 a month with a 7-day free trial.
No. EliteTeQ Inbox doesn’t manage appointments. Confirm the slot in your diary or booking app and track the client as “Booked” on the pipeline.
Yes. It installs on Android and iPhone, and each stylist signs in with their own login.
Yes, as approved WhatsApp templates sent one by one to clients who agreed to hear from you. There are no mass broadcasts.
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
Bring your channels, your team and every customer conversation into one organised workspace.
No credit card required · Plans from $29/month
Or WhatsApp us on +1 214 423 5355