Stop missing bookings while your hands are busy.Let the whole salon answer from one inbox.EliteTeQ Inbox for salons, barbers, nail bars and spas in Liberia
A client asks for a Saturday slot while you are mid-braid. By the time you dry your hands and check the phone, she has booked at the salon down the road.
EliteTeQ Inbox lets your front desk and stylists answer booking requests, prices and Instagram comments from one shared inbox. Every client has an owner, nobody double-books from two phones, and quiet clients get a follow-up. Staff in Monrovia and Paynesville or anywhere else answer from one +231 business number, with office hours on Monrovia time (GMT).
Sound familiar? What salons & spas teams in Liberia tell us
Clients DM our Instagram, WhatsApp the owner, and comment on posts. We miss half of it.
EliteTeQ Inbox
Instagram DMs, comments and WhatsApp arrive in one inbox your whole team can answer.
Two of us confirmed the same Saturday slot to two clients.
EliteTeQ Inbox
Each chat belongs to one person. Notes to each other stay in internal comments.
We don’t answer when we’re closed, so clients book elsewhere.
EliteTeQ Inbox
An away message goes out when you are closed, and a greeting welcomes every new client.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
One shared inbox for salons, barbers, nail bars and spas in Liberia.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Liberia write in English, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
A WhatsApp CRM for salons & spas is a shared inbox and lead pipeline for the messages salons, barbers, nail bars and spas in Liberia get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Asked for a slot, Price sent, Booked), and shows the owner who answered and how fast.
One business number, many staff, each with their own login
Every chat assigned to one person, with internal notes
A pipeline named after your own steps
Reports on reply speed, leads per day and ad sources
EliteTeQ Inbox at a glance
EliteTeQ Inbox at a glance
Product
EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it is
A WhatsApp team inbox and CRM
Channels
WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works on
Any browser; installs on Android and iPhone
Price
From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial
7 days, every feature open
WhatsApp numbers
1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Liberia
+231 WhatsApp Business numbers, office hours on Monrovia time (GMT)
Languages
Customers write in English
Setup
About 40 minutes, or done with you on WhatsApp
Last reviewed
2026-11-01
How salons & spas teams use EliteTeQ Inbox
Real screens from our demo workspace, with example data.
Every booking request answered
Front desk and stylists answer from their own logins, on the salon computer or their phones.
Own login for each stylist
Waiting chats rise to the top
Away message when closed
crm.eliteteqpos.com
Real screen · demo workspace with example data
Comments turned into bookings
Reply to Instagram and Facebook comments publicly or privately, with automatic answers to “price”.
Comments with the post
Keyword auto-replies
Private reply to move it to DM
crm.eliteteqpos.com
Real screen · demo workspace with example data
Clients followed up
Track clients from first question to visit, and keep a stage for clients to rebook later.
Stages you name yourself
Categories for service type
Hot leads flagged
crm.eliteteqpos.com
Real screen · demo workspace with example data
A pipeline for salons & spas
An example you can set up in Settings → Pipeline stages and rename any time.
Register with your email. The 7-day trial opens every feature, no card needed.
Connect your channels
Link your Facebook Page and Instagram. We connect your +231 WhatsApp Business number with you on WhatsApp, on Monrovia time (GMT), in about 40 minutes.
Invite your team
Add staff with their own logins as Owner, Admin or Agent, whether they work in Monrovia and Paynesville or from home.
Set up your pipeline
Name the stages after how you work, for example: Asked for a slot → Price sent → Booked → Visited.
Start answering
Assign chats, follow up hot leads and watch the reports.
More than a shared inbox. A better way to manage your customer relationships.
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.
Simple pricing. No complicated contracts.
The same plans for every industry in Liberia, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Monrovia and Paynesville or at home.
Phones and personal chats vs EliteTeQ Inbox
Phones and personal chats
EliteTeQ Inbox
Whoever holds the phone answers
Every staff member answers from their own login
Two people reply to the same customer
Each chat is assigned to one person
Quotes and follow-ups forgotten
Waiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devices
Every channel in the same list
No idea how fast customers get an answer
Reply speed and leads per person in reports
EliteTeQ Inbox in Liberia
EliteTeQ Inbox works for salons, barbers, nail bars and spas in Liberia on your existing +231 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Monrovia and Paynesville or anywhere else.
In Liberia, many enquiries come to a business owner’s own WhatsApp. EliteTeQ Inbox moves them to the business number so staff can answer while the owner keeps an eye on every chat.
Customers write in English and Liberian English. Your team replies the way they write; template messages are created in English.
Office hours are set day by day for each number. A common setup in Monrovia: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Selling on WhatsApp in Liberia
Liberian and US dollars circulate together and appear in the same transaction as a matter of course. Monrovia and its adjoining urban area hold most formal trade; power interruption is routine.
Grand Bassa County · a port city and the capital of Grand Bassa County
Port, mining and plantation activity bring company workforces alongside local households. Buchanan is a port city whose economy is tied to shipping and the mining and plantation businesses around it. Shops and suppliers serve both local households and company workforces, with US and Liberian dollars both in use and mobile money increasingly common. Booking requests from Buchanan reach whoever is on shift, with an away message when you are closed.
Nimba County · a border trading town in northern Liberia near Guinea
Cross-border traders buy in bulk and pay in more than one currency. Ganta lies close to the border with Guinea and is a busy cross-border market town, so traders deal in more than one currency and in bulk goods. Mobile money and cash are both common, and network coverage can drop. Booking requests from Ganta reach whoever is on shift, with an away message when you are closed.
Montserrado County · Liberia's capital and principal port
Commerce runs through the central business area and the routes out toward Paynesville, with Liberian and US dollars moving in the same transaction as a matter of course. Monrovia's defining commercial feature is that two currencies circulate side by side: Liberian dollars and US dollars are both used in everyday trade, often within a single transaction. Booking requests from Monrovia reach whoever is on shift, with an away message when you are closed.
EliteTeQ Inbox in every city of Liberia
MonroviaMontserrado County · Liberia's capital and principal port
PaynesvilleMontserrado County · a large urban area adjoining Monrovia
GbarngaBong County · the capital of Bong County and a trading crossroads in central Liberia
BuchananGrand Bassa County · a port city and the capital of Grand Bassa County
GantaNimba County · a border trading town in northern Liberia near Guinea
Reviewed by the EliteTeQ team ·
Questions businesses ask us
Not answered here? A person from our team replies on WhatsApp.
Is there a WhatsApp CRM for salons & spas in Liberia?
Yes. Salons & spas teams in Liberia use EliteTeQ Inbox with their own +231 WhatsApp Business number. Staff in Monrovia, Paynesville or anywhere else answer from their own logins, customers write in English, and office hours run on Monrovia time (GMT). Plans start at $29 a month with a 7-day free trial.
Does it have a booking calendar?
No. EliteTeQ Inbox doesn’t manage appointments. Confirm the slot in your diary or booking app and track the client as “Booked” on the pipeline.
Can stylists use it on their phones?
Yes. It installs on Android and iPhone, and each stylist signs in with their own login.
Can I send offers to past clients?
Yes, as approved WhatsApp templates sent one by one to clients who agreed to hear from you. There are no mass broadcasts.
Can several staff use the same WhatsApp number?
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
How much does it cost?
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our salons & spas business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Liberia.