For car dealers, importers and showrooms · Senegal
A buyer sends a photo of the car from your Facebook ad and asks “last price?”. The salesperson who saw it is off today, and by Monday the buyer has paid a deposit somewhere else.
EliteTeQ Inbox brings every vehicle enquiry from WhatsApp, Facebook and Instagram into one shared inbox. Each buyer is assigned to a salesperson, tracked from enquiry to test drive to deposit, and the ad that brought them is recorded. Staff in Dakar and Thiès or anywhere else answer from one +221 business number, with office hours on Dakar time (GMT).
No credit card required · Plans from $29/month
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
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Real screen · demo workspace with example data
Every salesperson uses their own phone. When one leaves, their buyers go with them.
EliteTeQ Inbox
Buyers write to the dealership number and every conversation stays in the shared inbox. Reassign a buyer with a note, history included.
We run car ads every week and can’t say which ones sold a car.
EliteTeQ Inbox
Every lead from a Click-to-WhatsApp ad arrives with the ad’s name, and reports rank ads by leads and sales.
Buyers who asked for a quote last week have gone quiet.
EliteTeQ Inbox
Every buyer sits on the pipeline. Quotes still waiting, and leads fresh from an ad, are flagged hot.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Senegal write in French and Wolof, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
Start Your Free TrialWith EliteTeQ Inbox, you can
A WhatsApp CRM for car dealerships is a shared inbox and lead pipeline for the messages car dealers, importers and showrooms in Senegal get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Quote sent, Test drive), and shows the owner who answered and how fast.
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Senegal | +221 WhatsApp Business numbers, office hours on Dakar time (GMT) |
| Languages | Customers write in French and Wolof |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
Real screens from our demo workspace, with example data.
The whole sales team answers from the dealership number with their own logins. Auto-assign shares new buyers out in turn.
Real screen · demo workspace with example data
Move buyers from enquiry to quote to test drive. Filter by salesperson to see who has buyers waiting.
Real screen · demo workspace with example data
Reports show leads from ads against direct messages and rank ads by clients won.
Real screen · demo workspace with example data
An example you can set up in Settings → Pipeline stages and rename any time.
No credit card required · Plans from $29/month
No installation and no long training.
Register with your email. The 7-day trial opens every feature, no card needed.
Link your Facebook Page and Instagram. We connect your +221 WhatsApp Business number with you on WhatsApp, on Dakar time (GMT), in about 40 minutes.
Add staff with their own logins as Owner, Admin or Agent, whether they work in Dakar and Thiès or from home.
Name the stages after how you work, for example: New enquiry → Quote sent → Test drive → Negotiating.
Assign chats, follow up hot leads and watch the reports.
No credit card required · Plans from $29/month
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
The same plans for every industry in Senegal, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Dakar and Thiès or at home.
| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |
EliteTeQ Inbox works for car dealers, importers and showrooms in Senegal on your existing +221 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Dakar and Thiès or anywhere else.
In Senegal, customers often message a business before visiting a shop in Dakar or ordering for delivery. EliteTeQ Inbox lets a whole team answer from one business number.
Customers in Senegal write in French and Wolof. Your team replies the way they write, and template messages can be created in French.
Office hours are set day by day for each number. A common setup in Dakar: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Dakar concentrates logistics and formal retail, while Touba's pilgrimage transforms trade for a defined period each year. Mobile wallets carry a large share of settlement.
Dakar Region · Senegal's capital and principal port
The central markets, the Plateau business district and the Almadies restaurant strip each pull different customers, and the peninsula's traffic separates them further. Wallet payments dominate small baskets. Dakar is the commercial and logistics centre of the Senegambian coast, with trade ranging from the dense central markets to the higher-basket retail and restaurant districts of Almadies and Les Almadies. Car dealerships enquiries from Dakar land in one shared inbox, so a quote never waits on one person’s phone.
Thiès Region · Senegal's second city and a road and rail junction
The town sits on the inland routes from Dakar and functions as a distribution point, so bulk selling to smaller towns sits alongside ordinary retail. Demand is steadier than on the coast. The binding constraint is pricing the same product by unit and by lot without a cashier having to remember which. Car dealerships enquiries from Thiès land in one shared inbox, so a quote never waits on one person’s phone.
Diourbel Region · a major religious centre and trading city
Touba's commerce is shaped by its role as a religious centre: trade volumes rise dramatically around the annual pilgrimage and fall back between times, producing swings far sharper than a normal retail calendar. Cash remains heavily used alongside mobile wallets. Car dealerships enquiries from Touba land in one shared inbox, so a quote never waits on one person’s phone.
Reviewed by the EliteTeQ team ·
Not answered here? A person from our team replies on WhatsApp.
Ask a humanYes. Car dealerships teams in Senegal use EliteTeQ Inbox with their own +221 WhatsApp Business number. Staff in Dakar, Thiès or anywhere else answer from their own logins, customers write in French and Wolof, and office hours run on Dakar time (GMT). Plans start at $29 a month with a 7-day free trial.
Yes. Connect several WhatsApp Business numbers in one workspace and give each department its own team.
Yes. EliteTeQ Inbox installs on Android and iPhone, and each salesperson signs in with their own login.
There is no ready-made integration. The EliteTeQ API (in early access) lets a developer add leads and send messages from your own system.
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
Bring your channels, your team and every customer conversation into one organised workspace.
No credit card required · Plans from $29/month
Or WhatsApp us on +1 214 423 5355