EliteTeQ Inbox in Cameroon
EliteTeQ Inbox works for car dealers, importers and showrooms in Cameroon on your existing +237 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Douala and Yaoundé or anywhere else.
In Cameroon, a business may hear from customers in French in Douala and in English in Buea on the same day. EliteTeQ Inbox lets you assign each chat to the teammate best placed to answer it.
Cameroon is bilingual: customers write in French or English, and often switch. Your team replies in either, and template messages can be created in French or English.
Office hours are set day by day for each number. A common setup in Douala or Yaoundé: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.