For car dealers, importers and showrooms · Ghana

Stop losing car buyers to slow replies.Put every vehicle enquiry in front of a salesperson.EliteTeQ Inbox for car dealers, importers and showrooms in Ghana

A buyer sends a photo of the car from your Facebook ad and asks “last price?”. The salesperson who saw it is off today, and by Monday the buyer has paid a deposit somewhere else.

EliteTeQ Inbox brings every vehicle enquiry from WhatsApp, Facebook and Instagram into one shared inbox. Each buyer is assigned to a salesperson, tracked from enquiry to test drive to deposit, and the ad that brought them is recorded. Staff in Accra and Kumasi or anywhere else answer from one +233 business number, with office hours on Accra time (GMT).

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No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Price and availability of a vehicle
  • Test-drive requests
  • Quotations and financing questions
  • Trade-ins and spare parts
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What car dealerships teams in Ghana tell us

  1. Every salesperson uses their own phone. When one leaves, their buyers go with them.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Buyers write to the dealership number and every conversation stays in the shared inbox. Reassign a buyer with a note, history included.

  2. We run car ads every week and can’t say which ones sold a car.

    EliteTeQ Inbox

    Report card showing the share of leads from direct messages versus ads, and the top ads ranked by leads and clients won

    Every lead from a Click-to-WhatsApp ad arrives with the ad’s name, and reports rank ads by leads and sales.

  3. Buyers who asked for a quote last week have gone quiet.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    Every buyer sits on the pipeline. Quotes still waiting, and leads fresh from an ad, are flagged hot.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for car dealers, importers and showrooms in Ghana.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Ghana write in English and Twi, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

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With EliteTeQ Inbox, you can

  • Price and availability of a vehicle
  • Test-drive requests
  • Quotations and financing questions
  • Trade-ins and spare parts

What is a WhatsApp CRM for car dealerships?

A WhatsApp CRM for car dealerships is a shared inbox and lead pipeline for the messages car dealers, importers and showrooms in Ghana get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Quote sent, Test drive), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Ghana+233 WhatsApp Business numbers, office hours on Accra time (GMT)
LanguagesCustomers write in English and Twi
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How car dealerships teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

One showroom number, every salesperson

The whole sales team answers from the dealership number with their own logins. Auto-assign shares new buyers out in turn.

  • Own login for each salesperson
  • Auto-assign in turn
  • Handover notes when someone is off
Team and auto-assign settings: the teammates who handle a number, and new chats shared out to them in turn

Real screen · demo workspace with example data

Track each buyer to the deposit

Move buyers from enquiry to quote to test drive. Filter by salesperson to see who has buyers waiting.

  • Stages named after your sales steps
  • Filter by salesperson
  • Hot leads flagged automatically
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Ads that sell cars, ranked

Reports show leads from ads against direct messages and rank ads by clients won.

  • Ad name on every lead
  • Leads per day
  • Team leaderboard
EliteTeQ Inbox reports: new leads, typical first reply time, clients won, leads per day from ads and direct, and the top ads by leads

Real screen · demo workspace with example data

A pipeline for car dealerships

An example you can set up in Settings → Pipeline stages and rename any time.

  1. New enquiry
  2. Quote sent
  3. Test drive
  4. Negotiating
  5. Deposit paid
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +233 WhatsApp Business number with you on WhatsApp, on Accra time (GMT), in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Accra and Kumasi or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: New enquiry → Quote sent → Test drive → Negotiating.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in Ghana, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Accra and Kumasi or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in Ghana

EliteTeQ Inbox works for car dealers, importers and showrooms in Ghana on your existing +233 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Accra and Kumasi or anywhere else.

Ghanaian customers check prices and availability on WhatsApp before they come to Makola or the mall. EliteTeQ Inbox keeps those questions in one list your team shares, so none are left on read.

Customers write in English, Twi and other languages, often mixed. Your team replies the way the customer writes; template messages are created in English.

Office hours are set day by day for each number. A common setup in Accra or Kumasi: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Ghana

Accra and Kumasi anchor the market, with Kumasi acting as the distribution point for the middle belt. Trade peaks at month-end and around the festive season.

Tema

Greater Accra Region · Ghana's main port and industrial town

Trade is dominated by the port, the industrial area and the workers around them, making business-to-business supply a bigger share than shopper retail. Shift patterns rather than office hours drive busy periods. Tema is a port and manufacturing town, so a large share of local trade is business-to-business: supplying firms, crews and workers rather than shoppers. Car dealerships enquiries from Tema land in one shared inbox, so a quote never waits on one person’s phone.

Cape Coast

Central Region · a historic coastal town and education centre

The castles and the university set two separate calendars, and both fall away at the same time of year. Hospitality dominates the visitor trade. Cape Coast's trade is driven by tourism to its historic coastal sites and by a substantial student population, which produces sharp seasonal and term-time swings rather than steady year-round demand. Car dealerships enquiries from Cape Coast land in one shared inbox, so a quote never waits on one person’s phone.

Sunyani

Bono Region · a regional administrative and agricultural trade centre

The town serves cocoa and food-farming communities whose income arrives in lumps after buying seasons rather than monthly. Market days are the trading peak. The binding constraint is credit: shopkeepers carry customers between payments, and without a record of who owes what, that credit quietly becomes a loss. Car dealerships enquiries from Sunyani land in one shared inbox, so a quote never waits on one person’s phone.

Koforidua

Eastern Region · the commercial centre of the Eastern Region

Trade centres on the main market and serves a belt of farming towns, with demand rising around crop payments. Most shops are single-outlet and owner-run. Koforidua serves as the trading and administrative centre for the Eastern Region, supplying a wide belt of farming towns. Car dealerships enquiries from Koforidua land in one shared inbox, so a quote never waits on one person’s phone.

EliteTeQ Inbox in every city of Ghana

  • AccraGreater Accra Region · Ghana's capital and largest commercial centre
  • KumasiAshanti Region · the commercial heart of the Ashanti Region
  • TamaleNorthern Region · the commercial hub of northern Ghana
  • TakoradiWestern Region · a port city and centre of the offshore oil industry
  • TemaGreater Accra Region · Ghana's main port and industrial town
  • Cape CoastCentral Region · a historic coastal town and education centre
  • SunyaniBono Region · a regional administrative and agricultural trade centre
  • KoforiduaEastern Region · the commercial centre of the Eastern Region
  • HoVolta Region · the administrative centre of the Volta Region

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for car dealerships in Ghana?

Yes. Car dealerships teams in Ghana use EliteTeQ Inbox with their own +233 WhatsApp Business number. Staff in Accra, Kumasi or anywhere else answer from their own logins, customers write in English and Twi, and office hours run on Accra time (GMT). Plans start at $29 a month with a 7-day free trial.

Can sales and spare parts use different numbers?

Yes. Connect several WhatsApp Business numbers in one workspace and give each department its own team.

Can a salesperson answer from their phone?

Yes. EliteTeQ Inbox installs on Android and iPhone, and each salesperson signs in with their own login.

Does it work with our dealer management system?

There is no ready-made integration. The EliteTeQ API (in early access) lets a developer add leads and send messages from your own system.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every car dealerships enquiry is an opportunity. Don’t let yours get lost in Ghana.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our car dealerships business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Ghana.

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