For recruitment agencies and staffing firms · Ghana

Stop losing candidates and clients in personal chats.Track every conversation to placement.EliteTeQ Inbox for recruitment agencies, staffing firms and HR consultancies in Ghana

You post a job and 300 candidates message the recruiter’s WhatsApp. Employers asking for staff get buried in the same chat list.

EliteTeQ Inbox gives your recruiters one shared inbox for candidate and employer conversations. Employers and candidates can be on separate numbers or categories, each conversation has an owner, and every placement is tracked. Staff in Accra and Kumasi or anywhere else answer from one +233 business number, with office hours on Accra time (GMT).

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No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Job applications and CV questions
  • Employer staffing requests
  • Interview scheduling
  • Placement and contract follow-ups
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What recruitment teams in Ghana tell us

  1. Candidate messages bury employer enquiries, and we miss paying clients.

    EliteTeQ Inbox

    EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

    Give employers their own number and team, or tag chats with categories and filter them.

  2. Recruiters keep candidates on personal phones.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Candidates write to the agency number and every chat stays in the shared inbox.

  3. Employer leads asked for a proposal and went cold.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    Employers sit on a pipeline from enquiry to signed, with waiting leads flagged hot.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for recruitment agencies, staffing firms and HR consultancies in Ghana.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Ghana write in English and Twi, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial

With EliteTeQ Inbox, you can

  • Job applications and CV questions
  • Employer staffing requests
  • Interview scheduling
  • Placement and contract follow-ups

What is a WhatsApp CRM for recruitment?

A WhatsApp CRM for recruitment is a shared inbox and lead pipeline for the messages recruitment agencies, staffing firms and HR consultancies in Ghana get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Employer enquiry, Requirements taken, Proposal sent), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Ghana+233 WhatsApp Business numbers, office hours on Accra time (GMT)
LanguagesCustomers write in English and Twi
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How recruitment teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

Candidates and employers separated

Two numbers with their own teams, or categories on one number.

  • Team per number
  • Categories for role or sector
  • Saved views
Team and auto-assign settings: the teammates who handle a number, and new chats shared out to them in turn

Real screen · demo workspace with example data

Employer pipeline to placement

Track each employer from enquiry to placement, filtered by recruiter.

  • Stages you name yourself
  • Hot leads flagged
  • Filter by recruiter
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Recruiter activity you can see

First-reply times, leads per day and a recruiter leaderboard.

  • First-reply time
  • Team leaderboard
  • Print or save as PDF
EliteTeQ Inbox reports: new leads, typical first reply time, clients won, leads per day from ads and direct, and the top ads by leads

Real screen · demo workspace with example data

A pipeline for recruitment

An example you can set up in Settings → Pipeline stages and rename any time.

  1. Employer enquiry
  2. Requirements taken
  3. Proposal sent
  4. Candidates shared
  5. Placed
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +233 WhatsApp Business number with you on WhatsApp, on Accra time (GMT), in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Accra and Kumasi or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: Employer enquiry → Requirements taken → Proposal sent → Candidates shared.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in Ghana, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Accra and Kumasi or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in Ghana

EliteTeQ Inbox works for recruitment agencies, staffing firms and HR consultancies in Ghana on your existing +233 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Accra and Kumasi or anywhere else.

Ghanaian customers check prices and availability on WhatsApp before they come to Makola or the mall. EliteTeQ Inbox keeps those questions in one list your team shares, so none are left on read.

Customers write in English, Twi and other languages, often mixed. Your team replies the way the customer writes; template messages are created in English.

Office hours are set day by day for each number. A common setup in Accra or Kumasi: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Ghana

Customers in Ghana pay with mobile money (MoMo), cards, and bank transfers, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.

Kumasi

Ashanti Region · the commercial heart of the Ashanti Region

Kumasi is a market and distribution city: goods arrive in bulk, are broken down and move out to towns across the middle belt. Wholesale and semi-wholesale pricing on the same product, supplier tracking and credit terms therefore matter more than loyalty schemes or table service. Kejetia and the surrounding trading streets set the pace, and goods leave for middle-belt towns almost as fast as they arrive. Client enquiries from Kumasi get an owner and a follow-up instead of sitting in someone’s personal chats.

Tamale

Northern Region · the commercial hub of northern Ghana

Tamale serves as the trading and service centre for northern Ghana, with demand shaped by the agricultural calendar and by NGO and public-sector activity rather than by industry. Cash retains a larger share here than in Accra, though mobile money is well established. Businesses commonly supply smaller towns across the north, so bulk pricing and simple delivery or order tracking are more useful than retail-floor features. Client enquiries from Tamale get an owner and a follow-up instead of sitting in someone’s personal chats.

Takoradi

Western Region · a port city and centre of the offshore oil industry

Takoradi combines a working port with the onshore support economy for offshore oil, which gives its retail and hospitality trade a contractor-driven, somewhat cyclical rhythm and a higher share of card and corporate account payments than neighbouring towns. Businesses serving industry clients need proper invoicing and credit-account tracking alongside ordinary walk-in sales. The twin-city commercial area serves both the port and the offshore support economy, so corporate accounts and walk-in retail sit in the same business. Client enquiries from Takoradi get an owner and a follow-up instead of sitting in someone’s personal chats.

Tema

Greater Accra Region · Ghana's main port and industrial town

Tema is a port and manufacturing town, so a large share of local trade is business-to-business: supplying firms, crews and workers rather than shoppers. Trade is dominated by the port, the industrial area and the workers around them, making business-to-business supply a bigger share than shopper retail. Shift patterns rather than office hours drive busy periods. Client enquiries from Tema get an owner and a follow-up instead of sitting in someone’s personal chats.

EliteTeQ Inbox in every city of Ghana

  • AccraGreater Accra Region · Ghana's capital and largest commercial centre
  • KumasiAshanti Region · the commercial heart of the Ashanti Region
  • TamaleNorthern Region · the commercial hub of northern Ghana
  • TakoradiWestern Region · a port city and centre of the offshore oil industry
  • TemaGreater Accra Region · Ghana's main port and industrial town
  • Cape CoastCentral Region · a historic coastal town and education centre
  • SunyaniBono Region · a regional administrative and agricultural trade centre
  • KoforiduaEastern Region · the commercial centre of the Eastern Region
  • HoVolta Region · the administrative centre of the Volta Region

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for recruitment in Ghana?

Yes. Recruitment teams in Ghana use EliteTeQ Inbox with their own +233 WhatsApp Business number. Staff in Accra, Kumasi or anywhere else answer from their own logins, customers write in English and Twi, and office hours run on Accra time (GMT). Plans start at $29 a month with a 7-day free trial.

Can candidates send CVs over WhatsApp?

Yes. Files sent in the chat appear in the conversation for your team. Store CVs in your own system according to your data-protection rules.

Can we message candidates about new jobs?

Yes, with approved templates sent one by one to candidates who agreed to hear from you. Mass messages to people who didn’t ask get numbers reported and limited.

Does it replace an applicant tracking system?

No. It manages the conversations and a simple pipeline; keep your ATS for applications and screening.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every recruitment enquiry is an opportunity. Don’t let yours get lost in Ghana.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our recruitment business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Ghana.

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