For recruitment agencies and staffing firms · Benin

Stop losing candidates and clients in personal chats.Track every conversation to placement.EliteTeQ Inbox for recruitment agencies, staffing firms and HR consultancies in Benin

You post a job and 300 candidates message the recruiter’s WhatsApp. Employers asking for staff get buried in the same chat list.

EliteTeQ Inbox gives your recruiters one shared inbox for candidate and employer conversations. Employers and candidates can be on separate numbers or categories, each conversation has an owner, and every placement is tracked. Staff in Cotonou and Porto-Novo or anywhere else answer from one +229 business number, with office hours on Cotonou time (WAT).

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No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Job applications and CV questions
  • Employer staffing requests
  • Interview scheduling
  • Placement and contract follow-ups
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What recruitment teams in Benin tell us

  1. Candidate messages bury employer enquiries, and we miss paying clients.

    EliteTeQ Inbox

    EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

    Give employers their own number and team, or tag chats with categories and filter them.

  2. Recruiters keep candidates on personal phones.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Candidates write to the agency number and every chat stays in the shared inbox.

  3. Employer leads asked for a proposal and went cold.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    Employers sit on a pipeline from enquiry to signed, with waiting leads flagged hot.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for recruitment agencies, staffing firms and HR consultancies in Benin.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Benin write in French, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial

With EliteTeQ Inbox, you can

  • Job applications and CV questions
  • Employer staffing requests
  • Interview scheduling
  • Placement and contract follow-ups

What is a WhatsApp CRM for recruitment?

A WhatsApp CRM for recruitment is a shared inbox and lead pipeline for the messages recruitment agencies, staffing firms and HR consultancies in Benin get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Employer enquiry, Requirements taken, Proposal sent), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Benin+229 WhatsApp Business numbers, office hours on Cotonou time (WAT)
LanguagesCustomers write in French
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How recruitment teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

Candidates and employers separated

Two numbers with their own teams, or categories on one number.

  • Team per number
  • Categories for role or sector
  • Saved views
Team and auto-assign settings: the teammates who handle a number, and new chats shared out to them in turn

Real screen · demo workspace with example data

Employer pipeline to placement

Track each employer from enquiry to placement, filtered by recruiter.

  • Stages you name yourself
  • Hot leads flagged
  • Filter by recruiter
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Recruiter activity you can see

First-reply times, leads per day and a recruiter leaderboard.

  • First-reply time
  • Team leaderboard
  • Print or save as PDF
EliteTeQ Inbox reports: new leads, typical first reply time, clients won, leads per day from ads and direct, and the top ads by leads

Real screen · demo workspace with example data

A pipeline for recruitment

An example you can set up in Settings → Pipeline stages and rename any time.

  1. Employer enquiry
  2. Requirements taken
  3. Proposal sent
  4. Candidates shared
  5. Placed
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +229 WhatsApp Business number with you on WhatsApp, on Cotonou time (WAT), in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Cotonou and Porto-Novo or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: Employer enquiry → Requirements taken → Proposal sent → Candidates shared.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in Benin, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Cotonou and Porto-Novo or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in Benin

EliteTeQ Inbox works for recruitment agencies, staffing firms and HR consultancies in Benin on your existing +229 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Cotonou and Porto-Novo or anywhere else.

In Benin, many traders in Cotonou take orders by WhatsApp, including from customers across the border. EliteTeQ Inbox keeps those orders and questions in one shared list.

Customers in Benin mostly write in French. Your team replies in French, and template messages for customers who haven’t written in 24 hours can be created in French too.

Office hours are set day by day for each number. A common setup in Cotonou: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Benin

Customers in Benin pay with MTN MoMo and Moov Money wallets, cash, and bank transfers, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.

Cotonou

Littoral Department · Benin's economic capital and main port

Cotonou is Benin's commercial centre and port, and a substantial share of its trade is re-export toward Nigeria and the interior, which gives wholesale activity a cross-border character and makes multi-currency awareness genuinely useful. The Dantokpa market area operates at a very different scale and pace from the city's formal retail and restaurant districts. Mobile money and cash both carry large shares of settlement. Client enquiries from Cotonou get an owner and a follow-up instead of sitting in someone’s personal chats.

Porto-Novo

Ouémé Department · Benin's official capital

Porto-Novo is the constitutional capital and an administrative centre, with trade driven by public-sector activity and by proximity to the Nigerian border rather than by port logistics. Demand is steady on weekdays, and cross-border shopping influences pricing. Administrative employment and the nearby Nigerian border shape trade more than any market does, giving steady weekdays and cross-border price pressure. Client enquiries from Porto-Novo get an owner and a follow-up instead of sitting in someone’s personal chats.

Parakou

Borgou Department · the commercial hub of northern Benin

Parakou is the northern terminus of the rail line from Cotonou and the main distribution point for northern Benin and routes toward Niger, so wholesale and transit trade are a large share of activity. As the rail terminus and the distribution point for the north and routes toward Niger, the town moves goods in lots rather than units. Connectivity thins outside the centre. Client enquiries from Parakou get an owner and a follow-up instead of sitting in someone’s personal chats.

EliteTeQ Inbox in every city of Benin

  • CotonouLittoral Department · Benin's economic capital and main port
  • Porto-NovoOuémé Department · Benin's official capital
  • ParakouBorgou Department · the commercial hub of northern Benin
  • Abomey-CalaviAtlantique Department · a fast-growing urban area adjoining Cotonou
  • BohiconZou Department · a commercial crossroads in central Benin near Abomey

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for recruitment in Benin?

Yes. Recruitment teams in Benin use EliteTeQ Inbox with their own +229 WhatsApp Business number. Staff in Cotonou, Porto-Novo or anywhere else answer from their own logins, customers write in French, and office hours run on Cotonou time (WAT). Plans start at $29 a month with a 7-day free trial.

Can candidates send CVs over WhatsApp?

Yes. Files sent in the chat appear in the conversation for your team. Store CVs in your own system according to your data-protection rules.

Can we message candidates about new jobs?

Yes, with approved templates sent one by one to candidates who agreed to hear from you. Mass messages to people who didn’t ask get numbers reported and limited.

Does it replace an applicant tracking system?

No. It manages the conversations and a simple pipeline; keep your ATS for applications and screening.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every recruitment enquiry is an opportunity. Don’t let yours get lost in Benin.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our recruitment business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Benin.

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