Click-to-WhatsApp ads
When someone taps your ad and messages you, the inbox records the ad, flags the lead hot and counts it in your reports.
Click-to-WhatsApp ads fill the business phone with “Hi, I saw your ad”, but nobody can say which ad worked or whether the leads were answered. EliteTeQ Inbox saves the ad on every lead it brings and shows you the result. Target customers in Cotonou and Porto-Novo in Meta Ads Manager; every lead lands in the inbox with its ad.
7 days free · no card needed · works with the ads you already run
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
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Real screen · demo workspace with example data
“Hi, I saw your ad.” Great, but which ad?
EliteTeQ Inbox
The first message carries the ad. The chat shows the ad’s name from the first message, and the lead keeps it.
Ad leads wait hours for a reply and go cold.
EliteTeQ Inbox
A greeting goes out the moment they write, auto-assign hands them to the next teammate, and they stay flagged hot for 72 hours.
I can’t tell if the ad money came back.
EliteTeQ Inbox
Reports rank your ads by leads and by clients won, next to leads that came directly.
Tell us what you spend on Click-to-WhatsApp ads in Benin. We connect your number before your next campaign, so every lead arrives with the ad that brought it.
Connect your WhatsApp Business number to EliteTeQ Inbox. When someone messages you from a Facebook or Instagram Click-to-WhatsApp ad, WhatsApp includes the ad with their first message; the inbox saves the ad headline on the lead, flags it hot for 72 hours, and counts it in reports by ad, for your campaigns in Benin.
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Benin | +229 WhatsApp Business numbers, office hours on Cotonou time (WAT) |
| Languages | Customers write in French |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
The question every advertiser asks: did the money bring customers, and did we answer them?
Open any chat that came from an ad and the ad headline is there, with a link to the ad, so whoever answers knows what the customer saw.
Real screen · demo workspace with example data
Ad leads are hot for 72 hours and sorted first. Round-robin auto-assign shares them out the moment they arrive.
Real screen · demo workspace with example data
Reports split leads per day into ads and direct, rank your top ads by leads, and show how quickly the team replied.
Real screen · demo workspace with example data
7 days free · no card needed · works with the ads you already run
Nothing to tag by hand: WhatsApp passes the ad along with the first message.
Rachidatou taps “Send message” on your Facebook or Instagram ad and WhatsApp opens with your number.
The first message carries the ad, so the lead shows the ad headline and a link back to it.
A lead from an ad is hot for 72 hours, so your team answers it before it goes cold.
Reports show leads per day from ads vs direct, the top ads by leads, and how fast your team replied.
Same ads, same budget, same customers in Benin; the difference is what happens after the tap.
| Ads into one phone | Ads into EliteTeQ Inbox |
|---|---|
| “Hi, I saw your ad”, but which ad? | The ad headline is on the lead |
| Ad leads buried under other chats | Flagged hot and sorted first for 72 hours |
| No count of leads per ad | Top ads ranked by leads in reports |
| No idea how fast they were answered | Reply speed in the same report |
Replies inside the 24-hour window after a customer writes are free. Meta charges for template messages you start (marketing, authentication and most utility templates), priced by the customer’s country, so a template to a Beninese number is billed at Meta’s Benin rate. Chats that start from a Click-to-WhatsApp ad are free for 72 hours. Meta bills these charges to your own Meta account; they are not part of the EliteTeQ price.
In Benin, many traders in Cotonou take orders by WhatsApp, including from customers across the border. EliteTeQ Inbox keeps those orders and questions in one shared list.
Customers in Benin mostly write in French. Your team replies in French, and template messages for customers who haven’t written in 24 hours can be created in French too.
Office hours are set day by day for each number. A common setup in Cotonou: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Cotonou's port drives a large re-export trade toward Nigeria and the interior, giving wholesale a strongly cross-border character. Dantokpa operates at a scale unlike the formal retail sector.
Borgou Department · the commercial hub of northern Benin
As the rail terminus and the distribution point for the north and routes toward Niger, the town moves goods in lots rather than units. Connectivity thins outside the centre. Parakou is the northern terminus of the rail line from Cotonou and the main distribution point for northern Benin and routes toward Niger, so wholesale and transit trade are a large share of activity. Target Parakou in Meta Ads Manager and see which ad brought each chat from the city.
Atlantique Department · a fast-growing urban area adjoining Cotonou
A young, largely student and commuter population drives frequent small purchases in food, convenience and services rather than wholesale trade. Term time swings demand sharply. Abomey-Calavi has expanded rapidly as a residential and university area next to Cotonou, which gives it a younger customer base and strong demand for food, convenience retail and services rather than wholesale trade. Target Abomey-Calavi in Meta Ads Manager and see which ad brought each chat from the city.
Zou Department · a commercial crossroads in central Benin near Abomey
A busy market on the main north–south road draws traders and wholesale buyers. Bohicon sits on Benin's main north–south road and hosts one of the region's busiest markets, making it a stopping point for traders and goods. Mobile money (MTN MoMo, Moov Money) and cash are both common, and taxes are administered by the Direction Générale des Impôts. Target Bohicon in Meta Ads Manager and see which ad brought each chat from the city.
Reviewed by the EliteTeQ team ·
Not answered here? A person from our team replies on WhatsApp.
Ask a real person on WhatsAppNo. You create and pay for ads in Meta Ads Manager as usual, with WhatsApp as the destination. EliteTeQ Inbox receives the leads and tracks them.
Meta doesn’t charge for messages in a chat that starts from a Click-to-WhatsApp ad for 72 hours. You pay Meta for the ad itself.
Yes, for ads on Facebook or Instagram that send people to your WhatsApp number.
Campaign tracking is listed on Growth and Business. The 7-day free trial opens it on every account.
Yes. Create the ad in Meta Ads Manager, target customers in Benin, and choose WhatsApp as the destination. When someone taps it, their first message arrives in EliteTeQ Inbox with the ad’s name, the lead is flagged hot for 72 hours, and reports count leads and sales per ad. Meta doesn’t charge for messages in that chat for 72 hours.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
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