For recruitment agencies and staffing firms · Nigeria

Stop losing candidates and clients in personal chats.Track every conversation to placement.EliteTeQ Inbox for recruitment agencies, staffing firms and HR consultancies in Nigeria

You post a job and 300 candidates message the recruiter’s WhatsApp. Employers asking for staff get buried in the same chat list.

EliteTeQ Inbox gives your recruiters one shared inbox for candidate and employer conversations. Employers and candidates can be on separate numbers or categories, each conversation has an owner, and every placement is tracked. Staff in Lagos and Abuja or anywhere else answer from one +234 business number, with office hours on Lagos time (WAT).

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No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Job applications and CV questions
  • Employer staffing requests
  • Interview scheduling
  • Placement and contract follow-ups
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What recruitment teams in Nigeria tell us

  1. Candidate messages bury employer enquiries, and we miss paying clients.

    EliteTeQ Inbox

    EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

    Give employers their own number and team, or tag chats with categories and filter them.

  2. Recruiters keep candidates on personal phones.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Candidates write to the agency number and every chat stays in the shared inbox.

  3. Employer leads asked for a proposal and went cold.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    Employers sit on a pipeline from enquiry to signed, with waiting leads flagged hot.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for recruitment agencies, staffing firms and HR consultancies in Nigeria.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Nigeria write in English, Pidgin, Yoruba, Hausa and Igbo, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial

With EliteTeQ Inbox, you can

  • Job applications and CV questions
  • Employer staffing requests
  • Interview scheduling
  • Placement and contract follow-ups

What is a WhatsApp CRM for recruitment?

A WhatsApp CRM for recruitment is a shared inbox and lead pipeline for the messages recruitment agencies, staffing firms and HR consultancies in Nigeria get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Employer enquiry, Requirements taken, Proposal sent), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Nigeria+234 WhatsApp Business numbers, office hours on Lagos time (WAT)
LanguagesCustomers write in English, Pidgin, Yoruba, Hausa and Igbo
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How recruitment teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

Candidates and employers separated

Two numbers with their own teams, or categories on one number.

  • Team per number
  • Categories for role or sector
  • Saved views
Team and auto-assign settings: the teammates who handle a number, and new chats shared out to them in turn

Real screen · demo workspace with example data

Employer pipeline to placement

Track each employer from enquiry to placement, filtered by recruiter.

  • Stages you name yourself
  • Hot leads flagged
  • Filter by recruiter
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Recruiter activity you can see

First-reply times, leads per day and a recruiter leaderboard.

  • First-reply time
  • Team leaderboard
  • Print or save as PDF
EliteTeQ Inbox reports: new leads, typical first reply time, clients won, leads per day from ads and direct, and the top ads by leads

Real screen · demo workspace with example data

A pipeline for recruitment

An example you can set up in Settings → Pipeline stages and rename any time.

  1. Employer enquiry
  2. Requirements taken
  3. Proposal sent
  4. Candidates shared
  5. Placed
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +234 WhatsApp Business number with you on WhatsApp, on Lagos time (WAT), in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Lagos and Abuja or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: Employer enquiry → Requirements taken → Proposal sent → Candidates shared.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in Nigeria, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Lagos and Abuja or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in Nigeria

EliteTeQ Inbox works for recruitment agencies, staffing firms and HR consultancies in Nigeria on your existing +234 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Lagos and Abuja or anywhere else.

In Nigeria, a lot of buying starts as a WhatsApp or Instagram message: a price check, a “is this available?”, a photo of a product. When one phone is shared between staff, those enquiries get lost overnight. EliteTeQ Inbox puts them in one list that the whole team can see, from Lagos to Kano.

Customers write in English, Pidgin, Yoruba, Hausa or Igbo, often mixed in one chat. Your team answers the way the customer writes; template messages are created in English.

Office hours are set day by day for each number. A common setup in Lagos or Abuja: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Nigeria

Customers in Nigeria pay with instant bank transfer on the NIBSS rails, cards on Verve and Interswitch, USSD, and agent-network wallets including OPay, PalmPay and Moniepoint, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.

Lagos

Lagos State · Nigeria's commercial capital and busiest port city

Lagos concentrates more retail and hospitality trade than anywhere else in West Africa, split between the mainland trading districts around Idumota, Balogun and Computer Village in Ikeja, and the newer island retail corridors of Victoria Island and Lekki. Trade concentrates on Lagos Island and Ikeja for wholesale and on the Lekki–Victoria Island corridor for higher-basket retail, and the two behave like separate markets. Weekday peaks track the commute; weekends belong to the island malls. Client enquiries from Lagos get an owner and a follow-up instead of sitting in someone’s personal chats.

Abuja

Federal Capital Territory · Nigeria's administrative capital

Abuja's trade is driven by government, diplomatic and professional-services spending rather than heavy industry, which gives retail and hospitality here a steadier weekday rhythm and a higher average basket than most Nigerian cities. Card and instant-transfer payments are more dominant than cash in the planned districts of Wuse, Garki and Maitama, while the satellite settlements around the city keep a stronger cash and agency-banking mix. Business clusters in Wuse, Garki and Maitama on weekdays and thins sharply at weekends when much of the salaried population travels. Client enquiries from Abuja get an owner and a follow-up instead of sitting in someone’s personal chats.

Kano

Kano State · the commercial hub of northern Nigeria

Kano is northern Nigeria's trading centre, with a long-established merchant economy around textiles, leather, grain and general goods, and trade routes running north toward the Sahel. Cash and agency banking remain heavily used alongside transfers, and business hours and trading peaks follow prayer times and market days rather than a uniform weekday pattern. Trade turns on market days and prayer times rather than a uniform nine-to-five, and the old city trading quarters set the pace for the whole market. Client enquiries from Kano get an owner and a follow-up instead of sitting in someone’s personal chats.

Ibadan

Oyo State · a major southwestern commercial and university city

Ibadan combines one of Nigeria's largest urban markets with a substantial student and academic population, which produces two quite different trading patterns in the same city: high-volume, low-margin market trade around Bodija and Dugbe, and term-driven demand around the university corridor. Bodija and Dugbe carry the high-volume market trade while the university corridor runs on the academic calendar, so one city holds two unrelated demand curves. Many owners operate three or four small shops rather than one large one. Client enquiries from Ibadan get an owner and a follow-up instead of sitting in someone’s personal chats.

EliteTeQ Inbox in every city of Nigeria

  • LagosLagos State · Nigeria's commercial capital and busiest port city
  • AbujaFederal Capital Territory · Nigeria's administrative capital
  • KanoKano State · the commercial hub of northern Nigeria
  • IbadanOyo State · a major southwestern commercial and university city
  • Port HarcourtRivers State · the centre of Nigeria's oil and gas industry
  • OnitshaAnambra State · one of West Africa's largest market and distribution centres
  • AbaAbia State · a manufacturing and garment-production centre
  • Benin CityEdo State · the commercial and administrative centre of Edo State
  • EnuguEnugu State · a southeastern administrative and commercial centre
  • KadunaKaduna State · a northern industrial and administrative centre

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for recruitment in Nigeria?

Yes. Recruitment teams in Nigeria use EliteTeQ Inbox with their own +234 WhatsApp Business number. Staff in Lagos, Abuja or anywhere else answer from their own logins, customers write in English, Pidgin, Yoruba, Hausa and Igbo, and office hours run on Lagos time (WAT). Plans start at $29 a month with a 7-day free trial.

Can candidates send CVs over WhatsApp?

Yes. Files sent in the chat appear in the conversation for your team. Store CVs in your own system according to your data-protection rules.

Can we message candidates about new jobs?

Yes, with approved templates sent one by one to candidates who agreed to hear from you. Mass messages to people who didn’t ask get numbers reported and limited.

Does it replace an applicant tracking system?

No. It manages the conversations and a simple pipeline; keep your ATS for applications and screening.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every recruitment enquiry is an opportunity. Don’t let yours get lost in Nigeria.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our recruitment business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Nigeria.

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