Candidates and employers separated
Two numbers with their own teams, or categories on one number.
- Team per number
- Categories for role or sector
- Saved views
Real screen · demo workspace with example data
For recruitment agencies and staffing firms · Ethiopia
Stop losing candidates and clients in personal chats.Track every conversation to placement.EliteTeQ Inbox for recruitment agencies, staffing firms and HR consultancies in Ethiopia
You post a job and 300 candidates message the recruiter’s WhatsApp. Employers asking for staff get buried in the same chat list.
EliteTeQ Inbox gives your recruiters one shared inbox for candidate and employer conversations. Employers and candidates can be on separate numbers or categories, each conversation has an owner, and every placement is tracked. Staff in Addis Ababa and Adama or anywhere else answer from one +251 business number, with office hours on Addis Ababa time (EAT).
No credit card required · Plans from $29/month
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
- Job applications and CV questions
- Employer staffing requests
- Interview scheduling
- Placement and contract follow-ups
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- The ad this customer tapped
- Lead stage, one tap
- Internal comment, never sent
- Time left to reply
Real screen · demo workspace with example data
Sound familiar? What recruitment teams in Ethiopia tell us
Candidate messages bury employer enquiries, and we miss paying clients.
EliteTeQ Inbox
Give employers their own number and team, or tag chats with categories and filter them.
Recruiters keep candidates on personal phones.
EliteTeQ Inbox
Candidates write to the agency number and every chat stays in the shared inbox.
Employer leads asked for a proposal and went cold.
EliteTeQ Inbox
Employers sit on a pipeline from enquiry to signed, with waiting leads flagged hot.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
One shared inbox for recruitment agencies, staffing firms and HR consultancies in Ethiopia.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Ethiopia write in Amharic, Afaan Oromo and English, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
Start Your Free TrialWith EliteTeQ Inbox, you can
- Job applications and CV questions
- Employer staffing requests
- Interview scheduling
- Placement and contract follow-ups
What is a WhatsApp CRM for recruitment?
A WhatsApp CRM for recruitment is a shared inbox and lead pipeline for the messages recruitment agencies, staffing firms and HR consultancies in Ethiopia get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Employer enquiry, Requirements taken, Proposal sent), and shows the owner who answered and how fast.
- One business number, many staff, each with their own login
- Every chat assigned to one person, with internal notes
- A pipeline named after your own steps
- Reports on reply speed, leads per day and ad sources
EliteTeQ Inbox at a glance
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Ethiopia | +251 WhatsApp Business numbers, office hours on Addis Ababa time (EAT) |
| Languages | Customers write in Amharic, Afaan Oromo and English |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
How recruitment teams use EliteTeQ Inbox
Real screens from our demo workspace, with example data.
Employer pipeline to placement
Track each employer from enquiry to placement, filtered by recruiter.
- Stages you name yourself
- Hot leads flagged
- Filter by recruiter
Real screen · demo workspace with example data
Recruiter activity you can see
First-reply times, leads per day and a recruiter leaderboard.
- First-reply time
- Team leaderboard
- Print or save as PDF
Real screen · demo workspace with example data
A pipeline for recruitment
An example you can set up in Settings → Pipeline stages and rename any time.
- Employer enquiry
- Requirements taken
- Proposal sent
- Candidates shared
- Placed
- Lost
Try It With My Team
No credit card required · Plans from $29/month
Get your team answering in a day
No installation and no long training.
Create your account
Register with your email. The 7-day trial opens every feature, no card needed.
Connect your channels
Link your Facebook Page and Instagram. We connect your +251 WhatsApp Business number with you on WhatsApp, on Addis Ababa time (EAT), in about 40 minutes.
Invite your team
Add staff with their own logins as Owner, Admin or Agent, whether they work in Addis Ababa and Adama or from home.
Set up your pipeline
Name the stages after how you work, for example: Employer enquiry → Requirements taken → Proposal sent → Candidates shared.
Start answering
Assign chats, follow up hot leads and watch the reports.
Create Your Free Account
No credit card required · Plans from $29/month
More than a shared inbox. A better way to manage your customer relationships.
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
- Designed for teams
- Employees work with their own logins, roles and responsibilities.
- Conversations connected to customers
- Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
- Visibility for management
- See how your team handles enquiries, how fast they reply and where follow-ups are needed.
- Grows with your business
- Start with a small team, then add people, numbers and a bigger plan as you grow.
- Easy to get started
- Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.
Simple pricing. No complicated contracts.
The same plans for every industry in Ethiopia, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
Try Growth free for 7 daysNo card needed · you choose the plan when you pay
Phones and personal chats vs EliteTeQ Inbox
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Addis Ababa and Adama or at home.
| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |
EliteTeQ Inbox in Ethiopia
EliteTeQ Inbox works for recruitment agencies, staffing firms and HR consultancies in Ethiopia on your existing +251 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Addis Ababa and Adama or anywhere else.
In Ethiopia, many customers also use Telegram, which EliteTeQ Inbox does not connect to yet. For businesses in Addis Ababa and beyond that sell on WhatsApp, Facebook and Instagram, it puts those chats in one list the whole team shares.
Customers in Ethiopia write in Amharic, Afaan Oromo, Tigrinya and English. Your team replies in the customer’s language inside the 24-hour window; template messages can currently be created in English.
Office hours are set day by day for each number. A common setup in Addis Ababa: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Selling on WhatsApp in Ethiopia
Customers in Ethiopia pay with telebirr, CBE Birr, M-Pesa, cards and bank transfers, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.
Hawassa
Sidama Region · a lakeside city with a major industrial park
Hawassa combines a lakeside leisure and hospitality trade with a large industrial park, which gives it two distinct customer bases: weekend and holiday visitors, and a substantial wage-earning workforce with regular pay cycles. That makes demand more predictable than in agricultural towns, and rewards systems that handle both fast table service and everyday convenience retail. The industrial park provides a large wage-earning workforce on regular pay cycles while the lakeside draws weekend visitors — two predictable but unrelated demand curves. Client enquiries from Hawassa get an owner and a follow-up instead of sitting in someone’s personal chats.
Addis Ababa
Addis Ababa · Ethiopia's capital and the seat of the African Union
Addis Ababa concentrates Ethiopia's formal retail, hospitality and institutional trade, with a large diplomatic and international-organisation presence alongside the vast Merkato trading area. Mobile money use is growing quickly alongside cash. Merkato trades at enormous scale while the diplomatic and international-organisation districts carry a quite different basket, and both sit in one city. Client enquiries from Addis Ababa get an owner and a follow-up instead of sitting in someone’s personal chats.
Dire Dawa
Dire Dawa · an eastern trade and rail city
Dire Dawa is a commercial city on the rail corridor toward Djibouti, which makes import and transit trade a large share of its activity and ties restocking to freight schedules. Cash dominates settlement, with cross-border influence on pricing from the Djibouti corridor. The rail corridor toward Djibouti makes import and transit trade central, tying restocking to freight rather than local demand. Client enquiries from Dire Dawa get an owner and a follow-up instead of sitting in someone’s personal chats.
EliteTeQ Inbox in every city of Ethiopia
- Addis AbabaAddis Ababa · Ethiopia's capital and the seat of the African Union
- Dire DawaDire Dawa · an eastern trade and rail city
- AdamaOromia Region · a commercial town on the central industrial corridor
- HawassaSidama Region · a lakeside city with a major industrial park
Reviewed by the EliteTeQ team ·
Questions businesses ask us
Not answered here? A person from our team replies on WhatsApp.
Ask a humanIs there a WhatsApp CRM for recruitment in Ethiopia?
Yes. Recruitment teams in Ethiopia use EliteTeQ Inbox with their own +251 WhatsApp Business number. Staff in Addis Ababa, Adama or anywhere else answer from their own logins, customers write in Amharic, Afaan Oromo and English, and office hours run on Addis Ababa time (EAT). Plans start at $29 a month with a 7-day free trial.
Can candidates send CVs over WhatsApp?
Yes. Files sent in the chat appear in the conversation for your team. Store CVs in your own system according to your data-protection rules.
Can we message candidates about new jobs?
Yes, with approved templates sent one by one to candidates who agreed to hear from you. Mass messages to people who didn’t ask get numbers reported and limited.
Does it replace an applicant tracking system?
No. It manages the conversations and a simple pipeline; keep your ATS for applications and screening.
Can several staff use the same WhatsApp number?
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
How much does it cost?
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
Every recruitment enquiry is an opportunity. Don’t let yours get lost in Ethiopia.
Bring your channels, your team and every customer conversation into one organised workspace.
No credit card required · Plans from $29/month
Or WhatsApp us on +1 214 423 5355