Simple pricing, no contracts · Ethiopia

No complicated enterprise contracts.Pay for your team size, nothing else.EliteTeQ Inbox pricing in Ethiopia

Every plan has WhatsApp, Facebook, Instagram and comments. You pay for how many people and numbers you need.

Prices are in US dollars for businesses in Ethiopia, per month. Pay yearly and you pay for 10 months instead of 12. Start with a 7-day trial that opens every feature, then pick the plan that fits.

7 days free · no card needed

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • 7-day free trial, no plan needed to start
  • Yearly billing costs 10 months
  • Add people for $8 or numbers for $10 a month
  • Your chats and contacts are kept safe if a payment is late
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
Reports on a phone: new leads, first reply time and clients won

Real screen · demo workspace with example data

What will it really cost you?

  1. I don’t want to pay before I know my staff will use it.

    EliteTeQ Inbox

    EliteTeQ Inbox on a phone: the chat list with search, quick filters, unread counts and the bottom menu

    Start with 7 days free, with every feature open. Choose a plan only once your team is answering from the inbox.

  2. We’re three people now. Maybe twelve next year.

    EliteTeQ Inbox

    Team and auto-assign settings: the teammates who handle a number, and new chats shared out to them in turn

    Starter covers three people today. Add people for $8 a month as you grow, or move to Business, where the number of people is unlimited.

  3. Each branch has its own WhatsApp number.

    EliteTeQ Inbox

    EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

    Growth includes two numbers and Business three, all in one inbox, each with its own team, greeting and hours. Add more for $10 a month each, up to 20 per business: Meta’s limit once your business is verified.

Try everything first. Pay only when it works for your team.

Every feature on every plan. You choose the size.

WhatsApp, Facebook, Instagram, comments, the pipeline and reports are on every plan.

Plans differ only in how many people answer and how many WhatsApp numbers you connect, and you can add either at any time.

Start small. Grow when you’re ready.

Start My Free Trial

With EliteTeQ Inbox, you can

  • 7-day free trial with everything open
  • No credit card to sign up
  • Pay monthly, or yearly for the price of 10 months
  • Add a person for $8 or a number for $10 a month
  • Meta’s message charges billed by Meta, not marked up
  • Receipts from EliteTeQ Softwares Limited

How much does EliteTeQ Inbox cost?

EliteTeQ Inbox costs $29 a month on Starter (1 WhatsApp number, 3 people), $59 on Growth (2 numbers, 6 people) and $99 on Business (3 numbers, unlimited people). Paying yearly costs 10 months: $290, $590 or $990. Extra people on Starter or Growth are $8 a month each, and extra WhatsApp numbers $10 on any plan.

  • Every plan includes WhatsApp, Facebook, Instagram and comments
  • 7-day free trial with everything open
  • Optional one-off setup from $50
  • Meta’s own message charges are separate

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Ethiopia+251 WhatsApp Business numbers, office hours on Addis Ababa time (EAT)
LanguagesCustomers write in Amharic, Afaan Oromo and English
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

What the price covers

The same inbox on every plan; bigger plans add people, numbers and deeper reports.

Starter: one number, three people

For a small business where the owner and two staff answer customers on WhatsApp, Facebook and Instagram.

  • Shared inbox and comments
  • Lead pipeline
  • Assign chats
  • Basic reports
EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

Real screen · demo workspace with example data

Growth: two numbers, six people

For a sales team handling many chats a day, or a shop with two branches, with automatic greetings, ad tracking and a report on each teammate.

  • Advanced CRM and sales pipeline
  • Automated greetings and follow-ups
  • Campaign tracking for Click-to-WhatsApp ads
  • Staff performance reports
EliteTeQ Inbox reports: new leads, typical first reply time, clients won, leads per day from ads and direct, and the top ads by leads

Real screen · demo workspace with example data

Business: unlimited people, three numbers

Add as many staff as you need, with no charge per person, and three WhatsApp numbers in one workspace, each with its own colour, greeting, office hours and team.

  • Switch between numbers or see all at once
  • Staff limited to the numbers they handle
  • Advanced analytics
  • Priority support
Office hours settings for a WhatsApp number, set day by day in the business time zone

Real screen · demo workspace with example data

Pick later, try now

7 days free · no card needed

How paying for EliteTeQ Inbox works

You try everything first, then choose a plan in Settings → Billing.

  1. Start the free trial

    For 7 days everything in Business is open, so your team can try every feature.

  2. Pick a plan

    Choose Starter, Growth or Business, monthly or yearly, and add extra people or numbers if you need them.

  3. Pay

    Card, charged in Kenyan shillings at the day’s rate. Paystack handles the payment and you get a receipt straight away.

  4. Grow when you need to

    Choose a bigger plan at your next payment, or ask us to add people or numbers to your plan. Your chats and contacts stay as they are.

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Choose a plan

Prices in US dollars. Paying yearly costs 10 months. Every plan starts with a 7-day free trial with everything open.

Build your package

Add what your team needs on top of Growth. The total updates as you go.

Extra team members$8/month each · Growth includes 6, so you’d have 6
0
Extra WhatsApp numbers$10/month each · for another branch or department (2 in total, up to 20: Meta’s limit once your business is verified)
0
Advanced AI package Coming soonFrom $19/month · replies that understand the way your customers write, sorted comments and drafted answers
Onboarding (one-off, optional)

Need a custom integration or an enterprise setup? Contact EliteTeQ for a quote

Monthly vs yearly

Yearly billing gives you two months free on every plan, for businesses in Ethiopia as everywhere.

Monthly vs yearly
MonthlyYearly (10 months)
Starter: $29 a monthStarter: $290 a year
Growth: $59 a monthGrowth: $590 a year
Business: $99 a monthBusiness: $990 a year
Extra person: $8 a monthExtra person: $80 a year
Extra number: $10 a monthExtra number: $100 a year

EliteTeQ Inbox in Ethiopia

Businesses in Ethiopia pay the same US-dollar prices. Card, charged in Kenyan shillings at the day’s rate. Replies inside the 24-hour window after a customer writes are free. Meta charges for template messages you start (marketing, authentication and most utility templates), priced by the customer’s country, so a template to a Ethiopian number is billed at Meta’s Ethiopia rate. Chats that start from a Click-to-WhatsApp ad are free for 72 hours. Meta bills these charges to your own Meta account; they are not part of the EliteTeQ price.

In Ethiopia, many customers also use Telegram, which EliteTeQ Inbox does not connect to yet. For businesses in Addis Ababa and beyond that sell on WhatsApp, Facebook and Instagram, it puts those chats in one list the whole team shares.

Customers in Ethiopia write in Amharic, Afaan Oromo, Tigrinya and English. Your team replies in the customer’s language inside the 24-hour window; template messages can currently be created in English.

Office hours are set day by day for each number. A common setup in Addis Ababa: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Ethiopia

Addis Ababa holds most formal trade, with regional cities supplying wide catchments over long routes.

Adama

Oromia Region · a commercial town on the central industrial corridor

Sitting on the corridor between the capital and the Djibouti route brings transit, logistics and hospitality trade on top of local retail. The binding constraint is holding bulk and unit pricing for a mix of supply and shopper customers. Adama sits on the main corridor between Addis Ababa and the Djibouti route, which gives it substantial transit, logistics and hospitality trade alongside local retail. The same prices apply to a team in Adama as anywhere else.

Hawassa

Sidama Region · a lakeside city with a major industrial park

The industrial park provides a large wage-earning workforce on regular pay cycles while the lakeside draws weekend visitors — two predictable but unrelated demand curves. Hawassa combines a lakeside leisure and hospitality trade with a large industrial park, which gives it two distinct customer bases: weekend and holiday visitors, and a substantial wage-earning workforce with regular pay cycles. That makes demand more predictable than in agricultural towns, and rewards systems that handle both fast table service and everyday convenience retail. The same prices apply to a team in Hawassa as anywhere else.

Addis Ababa

Addis Ababa · Ethiopia's capital and the seat of the African Union

Merkato trades at enormous scale while the diplomatic and international-organisation districts carry a quite different basket, and both sit in one city. Addis Ababa concentrates Ethiopia's formal retail, hospitality and institutional trade, with a large diplomatic and international-organisation presence alongside the vast Merkato trading area. Mobile money use is growing quickly alongside cash. The same prices apply to a team in Addis Ababa as anywhere else.

EliteTeQ Inbox in every city of Ethiopia

  • Addis AbabaAddis Ababa · Ethiopia's capital and the seat of the African Union
  • Dire DawaDire Dawa · an eastern trade and rail city
  • AdamaOromia Region · a commercial town on the central industrial corridor
  • HawassaSidama Region · a lakeside city with a major industrial park

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a free trial?

Yes, 7 days with every Business feature open. You choose a plan in Settings → Billing when you’re ready.

How do we pay?

Card, charged in Kenyan shillings at the day’s rate, through Paystack. You get a receipt from EliteTeQ Softwares Limited for every payment.

What happens if we pay late?

Your chats and contacts are kept safe. Choose a plan and pay in Settings → Billing to carry on where you left off.

Are WhatsApp’s message charges included?

No. Meta charges for template messages you start, at its rate for the customer’s country, and bills your own Meta account. Replies within 24 hours of a customer’s message are free.

Can we add more people or numbers?

Yes. Each extra person is $8 a month on Starter or Growth (Business already has unlimited people), and each extra WhatsApp number is $10 a month on any plan. Yearly, each costs 10 months.

How many WhatsApp numbers can one business have?

Up to 20. That is Meta’s limit per business, not ours: a new business can register 2 WhatsApp numbers, and Meta raises it to 20 once the business is verified with Meta. Growth includes 2 numbers and Business 3; each extra number is $10 a month. Facebook and Instagram inboxes don’t count as numbers.

Do you set it up for us?

You can do it yourself, free. Or pick a one-off setup when you first pay: Basic $50 (we connect WhatsApp, Facebook and Instagram and add your team), Standard $100 (plus contacts, pipeline, templates and automatic replies) or Premium $150 (plus a 1-hour team training and a check-in two weeks later).

How much does a WhatsApp CRM cost in Ethiopia?

EliteTeQ Inbox costs the same in Ethiopia as everywhere: Starter is $29 a month (1 WhatsApp number, 3 people), Growth $59 (2 numbers, 6 people) and Business $99 (3 numbers, unlimited people), in US dollars. Paying yearly costs 10 months. Extra people are $8 a month and extra numbers $10. Card, charged in Kenyan shillings at the day’s rate. Meta’s own charges for template messages to Ethiopian numbers are separate and billed to your Meta account.

Why is EliteTeQ Inbox priced in US dollars in Ethiopia?

The plans are priced in US dollars in every country. Payment is by card on Paystack’s secure page and is charged in Kenyan shillings at the day’s rate, because EliteTeQ is based in Nairobi. Your bank may show a currency conversion.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Try every feature free first in Ethiopia

Start the 7-day trial and pick a plan once your team is using it.

7 days free · no card needed

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! Which EliteTeQ Inbox plan fits us? We have __ people answering customers and __ WhatsApp numbers. I’m in Ethiopia.

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