No complicated enterprise contracts.Pay for your team size, nothing else.EliteTeQ Inbox pricing in Ethiopia
Every plan has WhatsApp, Facebook, Instagram and comments. You pay for how many people and numbers you need.
Prices are in US dollars for businesses in Ethiopia, per month. Pay yearly and you pay for 10 months instead of 12. Start with a 7-day trial that opens every feature, then pick the plan that fits.
I don’t want to pay before I know my staff will use it.
EliteTeQ Inbox
Start with 7 days free, with every feature open. Choose a plan only once your team is answering from the inbox.
We’re three people now. Maybe twelve next year.
EliteTeQ Inbox
Starter covers three people today. Add people for $8 a month as you grow, or move to Business, where the number of people is unlimited.
Each branch has its own WhatsApp number.
EliteTeQ Inbox
Growth includes two numbers and Business three, all in one inbox, each with its own team, greeting and hours. Add more for $10 a month each, up to 20 per business: Meta’s limit once your business is verified.
Try everything first. Pay only when it works for your team.
Every feature on every plan. You choose the size.
WhatsApp, Facebook, Instagram, comments, the pipeline and reports are on every plan.
Plans differ only in how many people answer and how many WhatsApp numbers you connect, and you can add either at any time.
Meta’s message charges billed by Meta, not marked up
Receipts from EliteTeQ Softwares Limited
How much does EliteTeQ Inbox cost?
EliteTeQ Inbox costs $29 a month on Starter (1 WhatsApp number, 3 people), $59 on Growth (2 numbers, 6 people) and $99 on Business (3 numbers, unlimited people). Paying yearly costs 10 months: $290, $590 or $990. Extra people on Starter or Growth are $8 a month each, and extra WhatsApp numbers $10 on any plan.
Every plan includes WhatsApp, Facebook, Instagram and comments
7-day free trial with everything open
Optional one-off setup from $50
Meta’s own message charges are separate
EliteTeQ Inbox at a glance
EliteTeQ Inbox at a glance
Product
EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it is
A WhatsApp team inbox and CRM
Channels
WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works on
Any browser; installs on Android and iPhone
Price
From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial
7 days, every feature open
WhatsApp numbers
1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Ethiopia
+251 WhatsApp Business numbers, office hours on Addis Ababa time (EAT)
Languages
Customers write in Amharic, Afaan Oromo and English
Setup
About 40 minutes, or done with you on WhatsApp
Last reviewed
2026-11-01
What the price covers
The same inbox on every plan; bigger plans add people, numbers and deeper reports.
Starter: one number, three people
For a small business where the owner and two staff answer customers on WhatsApp, Facebook and Instagram.
Shared inbox and comments
Lead pipeline
Assign chats
Basic reports
crm.eliteteqpos.com
Real screen · demo workspace with example data
Growth: two numbers, six people
For a sales team handling many chats a day, or a shop with two branches, with automatic greetings, ad tracking and a report on each teammate.
Advanced CRM and sales pipeline
Automated greetings and follow-ups
Campaign tracking for Click-to-WhatsApp ads
Staff performance reports
crm.eliteteqpos.com
Real screen · demo workspace with example data
Business: unlimited people, three numbers
Add as many staff as you need, with no charge per person, and three WhatsApp numbers in one workspace, each with its own colour, greeting, office hours and team.
You try everything first, then choose a plan in Settings → Billing.
Start the free trial
For 7 days everything in Business is open, so your team can try every feature.
Pick a plan
Choose Starter, Growth or Business, monthly or yearly, and add extra people or numbers if you need them.
Pay
Card, charged in Kenyan shillings at the day’s rate. Paystack handles the payment and you get a receipt straight away.
Grow when you need to
Choose a bigger plan at your next payment, or ask us to add people or numbers to your plan. Your chats and contacts stay as they are.
More than a shared inbox. A better way to manage your customer relationships.
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.
Choose a plan
Prices in US dollars. Paying yearly costs 10 months. Every plan starts with a 7-day free trial with everything open.
Build your package
Add what your team needs on top of Growth. The total updates as you go.
Extra team members$8/month each · Growth includes 6, so you’d have 6
0
Extra WhatsApp numbers$10/month each · for another branch or department (2 in total, up to 20: Meta’s limit once your business is verified)
0
Advanced AI package Coming soonFrom $19/month · replies that understand the way your customers write, sorted comments and drafted answers
Yearly billing gives you two months free on every plan, for businesses in Ethiopia as everywhere.
Monthly vs yearly
Monthly
Yearly (10 months)
Starter: $29 a month
Starter: $290 a year
Growth: $59 a month
Growth: $590 a year
Business: $99 a month
Business: $990 a year
Extra person: $8 a month
Extra person: $80 a year
Extra number: $10 a month
Extra number: $100 a year
EliteTeQ Inbox in Ethiopia
Businesses in Ethiopia pay the same US-dollar prices. Card, charged in Kenyan shillings at the day’s rate. Replies inside the 24-hour window after a customer writes are free. Meta charges for template messages you start (marketing, authentication and most utility templates), priced by the customer’s country, so a template to a Ethiopian number is billed at Meta’s Ethiopia rate. Chats that start from a Click-to-WhatsApp ad are free for 72 hours. Meta bills these charges to your own Meta account; they are not part of the EliteTeQ price.
In Ethiopia, many customers also use Telegram, which EliteTeQ Inbox does not connect to yet. For businesses in Addis Ababa and beyond that sell on WhatsApp, Facebook and Instagram, it puts those chats in one list the whole team shares.
Customers in Ethiopia write in Amharic, Afaan Oromo, Tigrinya and English. Your team replies in the customer’s language inside the 24-hour window; template messages can currently be created in English.
Office hours are set day by day for each number. A common setup in Addis Ababa: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Selling on WhatsApp in Ethiopia
Addis Ababa holds most formal trade, with regional cities supplying wide catchments over long routes.
Oromia Region · a commercial town on the central industrial corridor
Sitting on the corridor between the capital and the Djibouti route brings transit, logistics and hospitality trade on top of local retail. The binding constraint is holding bulk and unit pricing for a mix of supply and shopper customers. Adama sits on the main corridor between Addis Ababa and the Djibouti route, which gives it substantial transit, logistics and hospitality trade alongside local retail. The same prices apply to a team in Adama as anywhere else.
Sidama Region · a lakeside city with a major industrial park
The industrial park provides a large wage-earning workforce on regular pay cycles while the lakeside draws weekend visitors — two predictable but unrelated demand curves. Hawassa combines a lakeside leisure and hospitality trade with a large industrial park, which gives it two distinct customer bases: weekend and holiday visitors, and a substantial wage-earning workforce with regular pay cycles. That makes demand more predictable than in agricultural towns, and rewards systems that handle both fast table service and everyday convenience retail. The same prices apply to a team in Hawassa as anywhere else.
Addis Ababa · Ethiopia's capital and the seat of the African Union
Merkato trades at enormous scale while the diplomatic and international-organisation districts carry a quite different basket, and both sit in one city. Addis Ababa concentrates Ethiopia's formal retail, hospitality and institutional trade, with a large diplomatic and international-organisation presence alongside the vast Merkato trading area. Mobile money use is growing quickly alongside cash. The same prices apply to a team in Addis Ababa as anywhere else.
EliteTeQ Inbox in every city of Ethiopia
Addis AbabaAddis Ababa · Ethiopia's capital and the seat of the African Union
Dire DawaDire Dawa · an eastern trade and rail city
AdamaOromia Region · a commercial town on the central industrial corridor
HawassaSidama Region · a lakeside city with a major industrial park
Reviewed by the EliteTeQ team ·
Questions businesses ask us
Not answered here? A person from our team replies on WhatsApp.
Yes, 7 days with every Business feature open. You choose a plan in Settings → Billing when you’re ready.
How do we pay?
Card, charged in Kenyan shillings at the day’s rate, through Paystack. You get a receipt from EliteTeQ Softwares Limited for every payment.
What happens if we pay late?
Your chats and contacts are kept safe. Choose a plan and pay in Settings → Billing to carry on where you left off.
Are WhatsApp’s message charges included?
No. Meta charges for template messages you start, at its rate for the customer’s country, and bills your own Meta account. Replies within 24 hours of a customer’s message are free.
Can we add more people or numbers?
Yes. Each extra person is $8 a month on Starter or Growth (Business already has unlimited people), and each extra WhatsApp number is $10 a month on any plan. Yearly, each costs 10 months.
How many WhatsApp numbers can one business have?
Up to 20. That is Meta’s limit per business, not ours: a new business can register 2 WhatsApp numbers, and Meta raises it to 20 once the business is verified with Meta. Growth includes 2 numbers and Business 3; each extra number is $10 a month. Facebook and Instagram inboxes don’t count as numbers.
Do you set it up for us?
You can do it yourself, free. Or pick a one-off setup when you first pay: Basic $50 (we connect WhatsApp, Facebook and Instagram and add your team), Standard $100 (plus contacts, pipeline, templates and automatic replies) or Premium $150 (plus a 1-hour team training and a check-in two weeks later).
How much does a WhatsApp CRM cost in Ethiopia?
EliteTeQ Inbox costs the same in Ethiopia as everywhere: Starter is $29 a month (1 WhatsApp number, 3 people), Growth $59 (2 numbers, 6 people) and Business $99 (3 numbers, unlimited people), in US dollars. Paying yearly costs 10 months. Extra people are $8 a month and extra numbers $10. Card, charged in Kenyan shillings at the day’s rate. Meta’s own charges for template messages to Ethiopian numbers are separate and billed to your Meta account.
Why is EliteTeQ Inbox priced in US dollars in Ethiopia?
The plans are priced in US dollars in every country. Payment is by card on Paystack’s secure page and is charged in Kenyan shillings at the day’s rate, because EliteTeQ is based in Nairobi. Your bank may show a currency conversion.