EliteTeQ Inbox pricing · Zambia
Every plan has WhatsApp, Facebook, Instagram and comments. You pay for how many people and numbers you need.
Prices are in US dollars for businesses in Zambia, per month. Pay yearly and you pay for 10 months instead of 12. Start with a 7-day trial that opens every feature, then pick the plan that fits.
7 days free · no card needed · every feature open
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
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Real screen · demo workspace with example data
I don’t want to pay before I know my staff will use it.
EliteTeQ Inbox
Start with 7 days free, with every feature open. Choose a plan only once your team is answering from the inbox.
We’re three people now. Maybe twelve next year.
EliteTeQ Inbox
Starter covers three people today. Add people for $8 a month as you grow, or move to Business, where the number of people is unlimited.
Each branch has its own WhatsApp number.
EliteTeQ Inbox
Growth includes two numbers and Business three, all in one inbox, each with its own team, greeting and hours. Add more for $10 a month each, up to 20 per business: Meta’s limit once your business is verified.
Tell us how many people answer customers and how many WhatsApp numbers you have. We’ll tell you the cheapest plan that works, in plain numbers.
EliteTeQ Inbox costs $29 a month on Starter (1 WhatsApp number, 3 people), $59 on Growth (2 numbers, 6 people) and $99 on Business (3 numbers, unlimited people). Paying yearly costs 10 months: $290, $590 or $990. Extra people on Starter or Growth are $8 a month each, and extra WhatsApp numbers $10 on any plan.
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Zambia | +260 WhatsApp Business numbers, office hours on Lusaka time (CAT) |
| Languages | Customers write in English, Bemba and Nyanja |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
The same inbox on every plan; bigger plans add people, numbers and deeper reports.
For a small business where the owner and two staff answer customers on WhatsApp, Facebook and Instagram.
Real screen · demo workspace with example data
For a sales team handling many chats a day, or a shop with two branches, with automatic greetings, ad tracking and a report on each teammate.
Real screen · demo workspace with example data
Add as many staff as you need, with no charge per person, and three WhatsApp numbers in one workspace, each with its own colour, greeting, office hours and team.
Real screen · demo workspace with example data
You try everything first, then choose a plan in Settings → Billing.
For 7 days everything in Business is open, so your team can try every feature.
Choose Starter, Growth or Business, monthly or yearly, and add extra people or numbers if you need them.
Card, charged in Kenyan shillings at the day’s rate. Paystack handles the payment and you get a receipt straight away.
Choose a bigger plan at your next payment, or ask us to add people or numbers to your plan. Your chats and contacts stay as they are.
Prices in US dollars. Paying yearly costs 10 months. Every plan starts with a 7-day free trial with everything open.
Add what your team needs on top of Growth. The total updates as you go.
Need a custom integration or an enterprise setup? Contact EliteTeQ for a quote
Yearly billing gives you two months free on every plan, for businesses in Zambia as everywhere.
| Monthly | Yearly (10 months) |
|---|---|
| Starter: $29 a month | Starter: $290 a year |
| Growth: $59 a month | Growth: $590 a year |
| Business: $99 a month | Business: $990 a year |
| Extra person: $8 a month | Extra person: $80 a year |
| Extra number: $10 a month | Extra number: $100 a year |
Businesses in Zambia pay the same US-dollar prices. Card, charged in Kenyan shillings at the day’s rate. Replies inside the 24-hour window after a customer writes are free. Meta charges for template messages you start (marketing, authentication and most utility templates), priced by the customer’s country, so a template to a Zambian number is billed at Meta’s Zambia rate. Chats that start from a Click-to-WhatsApp ad are free for 72 hours. Meta bills these charges to your own Meta account; they are not part of the EliteTeQ price.
In Zambia, customers message to ask about prices and stock before travelling across town or from the Copperbelt. EliteTeQ Inbox keeps every one of those questions visible until someone has answered it.
Customers write in English, Bemba, Nyanja and other languages. Your team replies in the customer’s language; template messages are created in English.
Office hours are set day by day for each number. A common setup in Lusaka: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
The Copperbelt and Lusaka carry most formal trade, and mining pay dates concentrate demand into month-end far more sharply than in diversified economies. As a landlocked market, most goods arrive overland from the south, so shelf price follows freight cost.
North-Western Province · a rapidly grown centre for new copper mining
Rapid growth around new copper mining has produced a young wage-earning population and a retail sector still catching up, supplied over long routes from Lusaka. The binding constraint is reorder accuracy against those distances during month-end surges. Solwezi has expanded quickly around large-scale copper mining, which gives it a young wage-earning population, strong month-end demand peaks and a retail sector still catching up with the town's growth. The same prices apply to a team in Solwezi as anywhere else.
Central Province · a central town on the main rail and road corridor
The town sits on the corridor between Lusaka and the Copperbelt, adding transit and distribution trade to a university and provincial retail base. The binding constraint is holding bulk and unit pricing for a genuinely mixed customer set. Kabwe grew as a lead and zinc mining town and remains a railway junction on Zambia's central line, so its commerce today mixes rail-linked freight handling, a university population and retail serving a province of farming districts. The same prices apply to a team in Kabwe as anywhere else.
Copperbelt Province · a Copperbelt mining town
Large-scale copper mining sets the rhythm, with pronounced month-end spending and sensitivity to shifts in mine activity. Retail clusters around the town centre and mine townships. Chingola's trade follows the rhythm of large-scale copper mining, with pronounced month-end spending peaks and sensitivity to shifts in mining activity. The same prices apply to a team in Chingola as anywhere else.
Copperbelt Province · a Copperbelt mining town near the DRC border
Mining employment combines with proximity to the Congolese border, adding cross-border shoppers and a second currency to a payday-driven pattern. The binding constraint is clean mixed-tender records when customers arrive from both sides. Mufulira combines mining employment with proximity to the Congolese border, which adds cross-border shoppers and multi-currency exposure to an otherwise mining-driven demand pattern. The same prices apply to a team in Mufulira as anywhere else.
Reviewed by the EliteTeQ team ·
Not answered here? A person from our team replies on WhatsApp.
Ask a real person on WhatsAppYes, 7 days with every Business feature open. You choose a plan in Settings → Billing when you’re ready.
Card, charged in Kenyan shillings at the day’s rate, through Paystack. You get a receipt from EliteTeQ Softwares Limited for every payment.
Your chats and contacts are kept safe. Choose a plan and pay in Settings → Billing to carry on where you left off.
No. Meta charges for template messages you start, at its rate for the customer’s country, and bills your own Meta account. Replies within 24 hours of a customer’s message are free.
Yes. Each extra person is $8 a month on Starter or Growth (Business already has unlimited people), and each extra WhatsApp number is $10 a month on any plan. Yearly, each costs 10 months.
Up to 20. That is Meta’s limit per business, not ours: a new business can register 2 WhatsApp numbers, and Meta raises it to 20 once the business is verified with Meta. Growth includes 2 numbers and Business 3; each extra number is $10 a month. Facebook and Instagram inboxes don’t count as numbers.
You can do it yourself, free. Or pick a one-off setup when you first pay: Basic $50 (we connect WhatsApp, Facebook and Instagram and add your team), Standard $100 (plus contacts, pipeline, templates and automatic replies) or Premium $150 (plus a 1-hour team training and a check-in two weeks later).
EliteTeQ Inbox costs the same in Zambia as everywhere: Starter is $29 a month (1 WhatsApp number, 3 people), Growth $59 (2 numbers, 6 people) and Business $99 (3 numbers, unlimited people), in US dollars. Paying yearly costs 10 months. Extra people are $8 a month and extra numbers $10. Card, charged in Kenyan shillings at the day’s rate. Meta’s own charges for template messages to Zambian numbers are separate and billed to your Meta account.
The plans are priced in US dollars in every country. Payment is by card on Paystack’s secure page and is charged in Kenyan shillings at the day’s rate, because EliteTeQ is based in Nairobi. Your bank may show a currency conversion.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
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