For car dealers, importers and showrooms · Nigeria

Stop losing car buyers to slow replies.Put every vehicle enquiry in front of a salesperson.EliteTeQ Inbox for car dealers, importers and showrooms in Nigeria

A buyer sends a photo of the car from your Facebook ad and asks “last price?”. The salesperson who saw it is off today, and by Monday the buyer has paid a deposit somewhere else.

EliteTeQ Inbox brings every vehicle enquiry from WhatsApp, Facebook and Instagram into one shared inbox. Each buyer is assigned to a salesperson, tracked from enquiry to test drive to deposit, and the ad that brought them is recorded. Staff in Lagos and Abuja or anywhere else answer from one +234 business number, with office hours on Lagos time (WAT).

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No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Price and availability of a vehicle
  • Test-drive requests
  • Quotations and financing questions
  • Trade-ins and spare parts
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What car dealerships teams in Nigeria tell us

  1. Every salesperson uses their own phone. When one leaves, their buyers go with them.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Buyers write to the dealership number and every conversation stays in the shared inbox. Reassign a buyer with a note, history included.

  2. We run car ads every week and can’t say which ones sold a car.

    EliteTeQ Inbox

    Report card showing the share of leads from direct messages versus ads, and the top ads ranked by leads and clients won

    Every lead from a Click-to-WhatsApp ad arrives with the ad’s name, and reports rank ads by leads and sales.

  3. Buyers who asked for a quote last week have gone quiet.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    Every buyer sits on the pipeline. Quotes still waiting, and leads fresh from an ad, are flagged hot.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for car dealers, importers and showrooms in Nigeria.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Nigeria write in English, Pidgin, Yoruba, Hausa and Igbo, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

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With EliteTeQ Inbox, you can

  • Price and availability of a vehicle
  • Test-drive requests
  • Quotations and financing questions
  • Trade-ins and spare parts

What is a WhatsApp CRM for car dealerships?

A WhatsApp CRM for car dealerships is a shared inbox and lead pipeline for the messages car dealers, importers and showrooms in Nigeria get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Quote sent, Test drive), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Nigeria+234 WhatsApp Business numbers, office hours on Lagos time (WAT)
LanguagesCustomers write in English, Pidgin, Yoruba, Hausa and Igbo
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How car dealerships teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

One showroom number, every salesperson

The whole sales team answers from the dealership number with their own logins. Auto-assign shares new buyers out in turn.

  • Own login for each salesperson
  • Auto-assign in turn
  • Handover notes when someone is off
Team and auto-assign settings: the teammates who handle a number, and new chats shared out to them in turn

Real screen · demo workspace with example data

Track each buyer to the deposit

Move buyers from enquiry to quote to test drive. Filter by salesperson to see who has buyers waiting.

  • Stages named after your sales steps
  • Filter by salesperson
  • Hot leads flagged automatically
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Ads that sell cars, ranked

Reports show leads from ads against direct messages and rank ads by clients won.

  • Ad name on every lead
  • Leads per day
  • Team leaderboard
EliteTeQ Inbox reports: new leads, typical first reply time, clients won, leads per day from ads and direct, and the top ads by leads

Real screen · demo workspace with example data

A pipeline for car dealerships

An example you can set up in Settings → Pipeline stages and rename any time.

  1. New enquiry
  2. Quote sent
  3. Test drive
  4. Negotiating
  5. Deposit paid
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +234 WhatsApp Business number with you on WhatsApp, on Lagos time (WAT), in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Lagos and Abuja or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: New enquiry → Quote sent → Test drive → Negotiating.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in Nigeria, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Lagos and Abuja or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in Nigeria

EliteTeQ Inbox works for car dealers, importers and showrooms in Nigeria on your existing +234 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Lagos and Abuja or anywhere else.

In Nigeria, a lot of buying starts as a WhatsApp or Instagram message: a price check, a “is this available?”, a photo of a product. When one phone is shared between staff, those enquiries get lost overnight. EliteTeQ Inbox puts them in one list that the whole team can see, from Lagos to Kano.

Customers write in English, Pidgin, Yoruba, Hausa or Igbo, often mixed in one chat. Your team answers the way the customer writes; template messages are created in English.

Office hours are set day by day for each number. A common setup in Lagos or Abuja: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Nigeria

Commerce is concentrated in Lagos, the southeast trading cities and the northern market hubs, each with its own pricing culture. Instant transfer displaced cash faster than most markets, and agent networks fill the gap where branches do not reach. Power interruption is a daily operating assumption, not an incident.

Lagos

Lagos State · Nigeria's commercial capital and busiest port city

Trade concentrates on Lagos Island and Ikeja for wholesale and on the Lekki–Victoria Island corridor for higher-basket retail, and the two behave like separate markets. Weekday peaks track the commute; weekends belong to the island malls. Lagos concentrates more retail and hospitality trade than anywhere else in West Africa, split between the mainland trading districts around Idumota, Balogun and Computer Village in Ikeja, and the newer island retail corridors of Victoria Island and Lekki. Car dealerships enquiries from Lagos land in one shared inbox, so a quote never waits on one person’s phone.

Abuja

Federal Capital Territory · Nigeria's administrative capital

Business clusters in Wuse, Garki and Maitama on weekdays and thins sharply at weekends when much of the salaried population travels. The satellite districts run on a different rhythm and a heavier cash mix. The binding constraint is that a single owner typically runs one strong outlet plus weaker satellites, so the question is always which branch is quietly losing money. Car dealerships enquiries from Abuja land in one shared inbox, so a quote never waits on one person’s phone.

Kano

Kano State · the commercial hub of northern Nigeria

Trade turns on market days and prayer times rather than a uniform nine-to-five, and the old city trading quarters set the pace for the whole market. Wholesale buyers arrive early and buy deep. Kano is northern Nigeria's trading centre, with a long-established merchant economy around textiles, leather, grain and general goods, and trade routes running north toward the Sahel. Car dealerships enquiries from Kano land in one shared inbox, so a quote never waits on one person’s phone.

Ibadan

Oyo State · a major southwestern commercial and university city

Bodija and Dugbe carry the high-volume market trade while the university corridor runs on the academic calendar, so one city holds two unrelated demand curves. Many owners operate three or four small shops rather than one large one. Ibadan combines one of Nigeria's largest urban markets with a substantial student and academic population, which produces two quite different trading patterns in the same city: high-volume, low-margin market trade around Bodija and Dugbe, and term-driven demand around the university corridor. Car dealerships enquiries from Ibadan land in one shared inbox, so a quote never waits on one person’s phone.

EliteTeQ Inbox in every city of Nigeria

  • LagosLagos State · Nigeria's commercial capital and busiest port city
  • AbujaFederal Capital Territory · Nigeria's administrative capital
  • KanoKano State · the commercial hub of northern Nigeria
  • IbadanOyo State · a major southwestern commercial and university city
  • Port HarcourtRivers State · the centre of Nigeria's oil and gas industry
  • OnitshaAnambra State · one of West Africa's largest market and distribution centres
  • AbaAbia State · a manufacturing and garment-production centre
  • Benin CityEdo State · the commercial and administrative centre of Edo State
  • EnuguEnugu State · a southeastern administrative and commercial centre
  • KadunaKaduna State · a northern industrial and administrative centre

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for car dealerships in Nigeria?

Yes. Car dealerships teams in Nigeria use EliteTeQ Inbox with their own +234 WhatsApp Business number. Staff in Lagos, Abuja or anywhere else answer from their own logins, customers write in English, Pidgin, Yoruba, Hausa and Igbo, and office hours run on Lagos time (WAT). Plans start at $29 a month with a 7-day free trial.

Can sales and spare parts use different numbers?

Yes. Connect several WhatsApp Business numbers in one workspace and give each department its own team.

Can a salesperson answer from their phone?

Yes. EliteTeQ Inbox installs on Android and iPhone, and each salesperson signs in with their own login.

Does it work with our dealer management system?

There is no ready-made integration. The EliteTeQ API (in early access) lets a developer add leads and send messages from your own system.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every car dealerships enquiry is an opportunity. Don’t let yours get lost in Nigeria.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our car dealerships business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Nigeria.

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