For gyms, studios and fitness coaches · Singapore

Stop letting new members slip away after “how much?”.Follow every lead to a membership.EliteTeQ Inbox for gyms, fitness studios, yoga and martial-arts schools in Singapore

January brings a flood of “how much is membership?” messages. Your coaches are on the floor, the front desk is busy, and most leads never hear back.

EliteTeQ Inbox lets your front desk and coaches answer membership enquiries and class questions from one shared inbox. Every lead is tracked from first question to trial visit to joined, and renewals don’t depend on someone remembering. Staff in Singapore and Jurong or anywhere else answer from one +65 business number, with office hours on Singapore time (SGT).

Start Your 7-Day Free Trial

No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Membership prices
  • Class times and trial sessions
  • Personal training
  • Renewals and freezes
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What gyms & fitness teams in Singapore tell us

  1. We get dozens of price questions from our Instagram ads and answer them days later.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    Ad leads arrive flagged hot with the ad’s name, and auto-assign shares them out to the team.

  2. People come for a free session and we never follow up.

    EliteTeQ Inbox

    EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

    Track every lead from enquiry to trial to joined, so nobody falls through after the visit.

  3. Comments on our workout videos ask the price. Nobody answers them.

    EliteTeQ Inbox

    Automatic comment replies: rules that answer comments containing words like price or location with a public reply and a private message

    Comments arrive next to your chats, with automatic replies for “price” or “location”.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for gyms, fitness studios, yoga and martial-arts schools in Singapore.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Singapore write in English, Mandarin and Malay, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial

With EliteTeQ Inbox, you can

  • Membership prices
  • Class times and trial sessions
  • Personal training
  • Renewals and freezes

What is a WhatsApp CRM for gyms & fitness?

A WhatsApp CRM for gyms & fitness is a shared inbox and lead pipeline for the messages gyms, fitness studios, yoga and martial-arts schools in Singapore get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Enquiry, Price sent, Trial booked), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Singapore+65 WhatsApp Business numbers, office hours on Singapore time (SGT)
LanguagesCustomers write in English, Mandarin and Malay
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How gyms & fitness teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

Front desk and coaches together

Everyone answers the gym number from their own login, and each lead has one owner.

  • Auto-assign in turn
  • Own login for each coach
  • Away message after hours
Team and auto-assign settings: the teammates who handle a number, and new chats shared out to them in turn

Real screen · demo workspace with example data

Leads followed up to joined

A pipeline from enquiry to trial to membership, filtered by coach or class category.

  • Stages you name yourself
  • Categories for class type
  • Hot leads flagged
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Which ads fill the gym

Reports rank ads by leads and members won, with leads per day and the busiest hours.

  • Ad name on every lead
  • Clients won per ad
  • Leads per day
Report card showing the share of leads from direct messages versus ads, and the top ads ranked by leads and clients won

Real screen · demo workspace with example data

A pipeline for gyms & fitness

An example you can set up in Settings → Pipeline stages and rename any time.

  1. Enquiry
  2. Price sent
  3. Trial booked
  4. Trial done
  5. Joined
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +65 WhatsApp Business number with you on WhatsApp, on Singapore time (SGT), in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Singapore and Jurong or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: Enquiry → Price sent → Trial booked → Trial done.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in Singapore, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Singapore and Jurong or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in Singapore

EliteTeQ Inbox works for gyms, fitness studios, yoga and martial-arts schools in Singapore on your existing +65 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Singapore and Jurong or anywhere else.

In Singapore, WhatsApp is how many customers book, ask and follow up with shops, clinics and service businesses. EliteTeQ Inbox lets a team share one number and see every chat’s owner.

Customers in Singapore write in English, Singlish, Mandarin and Malay. Your team replies in the customer’s language inside the 24-hour window; template messages are created in English.

Office hours are set day by day for each number. A common setup in Singapore: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Singapore

A compact, highly formalised market where PayNow QR and card acceptance are universal and outlets sit close enough together that one operator commonly runs several. GST invoicing is strictly administered.

Orchard

Central Region · Singapore's main shopping street

Malls and flagship stores serve residents and visitors in high volumes. Orchard is Singapore's best-known shopping belt, lined with malls and flagship stores serving residents and international visitors. Card, contactless and PayNow payments dominate, and GST invoicing is administered by IRAS. Booking requests from Orchard reach whoever is on shift, with an away message when you are closed.

Jurong East

West Region · the regional centre of western Singapore

Large malls and neighbourhood shops serve the western estates and industrial workforce. Jurong East is the commercial hub for Singapore's western residential estates and nearby industrial areas, with large malls and neighbourhood shops. Card and PayNow payments are routine, and operators often run several outlets across the west. Booking requests from Jurong East reach whoever is on shift, with an away message when you are closed.

Tampines

East Region · the regional centre of eastern Singapore

Malls, hawker centres and neighbourhood shops serve a large residential town. Tampines is one of Singapore's largest residential towns and the commercial centre of the east, with malls, hawker centres and neighbourhood retail serving families. Card and PayNow payments are standard and GST applies to registered businesses. Booking requests from Tampines reach whoever is on shift, with an away message when you are closed.

EliteTeQ Inbox in every city of Singapore

  • OrchardCentral Region · Singapore's main shopping street
  • Jurong EastWest Region · the regional centre of western Singapore
  • TampinesEast Region · the regional centre of eastern Singapore
  • WoodlandsNorth Region · the regional centre of northern Singapore near the Johor causeway
  • PunggolNorth-East Region · a newer residential town in north-eastern Singapore

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for gyms & fitness in Singapore?

Yes. Gyms & fitness teams in Singapore use EliteTeQ Inbox with their own +65 WhatsApp Business number. Staff in Singapore, Jurong or anywhere else answer from their own logins, customers write in English, Mandarin and Malay, and office hours run on Singapore time (SGT). Plans start at $29 a month with a 7-day free trial.

Does it manage memberships or check-ins?

No. EliteTeQ Inbox handles the conversations and leads. Keep memberships and check-ins in your gym software.

Can we remind members about renewals?

Yes, with approved WhatsApp templates sent one by one to members who agreed to hear from you.

Can coaches answer from their phones?

Yes. It installs on Android and iPhone, with a login for each coach.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every gyms & fitness enquiry is an opportunity. Don’t let yours get lost in Singapore.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our gyms & fitness business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Singapore.

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