For estate agents, developers and property managers · United Arab Emirates

Stop losing buyers between the listing and the viewing.Give every property enquiry an agent.EliteTeQ Inbox for estate agents, developers and property managers in the United Arab Emirates

A buyer messages about the 3-bedroom on your Instagram, asks for the price and location, and waits. By the time someone checks the office phone, they have booked a viewing with another agency.

EliteTeQ Inbox puts every property enquiry from WhatsApp, Facebook and Instagram in one shared inbox. Each buyer or tenant is assigned to an agent, sits on a pipeline from enquiry to viewing to offer, and the ads that brought them are recorded. Staff in Dubai and Abu Dhabi or anywhere else answer from one +971 business number, with office hours on Dubai time (GST).

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No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Price and location of a listing
  • Viewing appointments
  • Rental and lease enquiries
  • Offers, deposits and paperwork questions
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What real estate teams in the United Arab Emirates tell us

  1. Our listings go out on Instagram and Facebook, and the questions land on five different agents’ phones.

    EliteTeQ Inbox

    Comments screen with Facebook and Instagram comments waiting for an answer, the post they belong to, and a public or private reply box

    Comments and DMs on your listings arrive in the same inbox as WhatsApp. Each enquiry is assigned to one agent, automatically or by hand.

  2. A buyer asked for a viewing on Saturday. Nobody confirmed, and they went with another agency.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    Every buyer sits on the pipeline. “Viewing requested” is a stage, and the leads waiting for your reply are flagged hot.

  3. When an agent leaves, their buyers and the whole conversation leave with their phone.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Conversations belong to the business, not the agent’s phone. Reassign a buyer with a handover note and the full history stays.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for estate agents, developers and property managers in the United Arab Emirates.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in the United Arab Emirates write in English, Arabic, Hindi and Urdu, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial

With EliteTeQ Inbox, you can

  • Price and location of a listing
  • Viewing appointments
  • Rental and lease enquiries
  • Offers, deposits and paperwork questions

What is a WhatsApp CRM for real estate?

A WhatsApp CRM for real estate is a shared inbox and lead pipeline for the messages estate agents, developers and property managers in the United Arab Emirates get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Details sent, Viewing booked), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In the United Arab Emirates+971 WhatsApp Business numbers, office hours on Dubai time (GST)
LanguagesCustomers write in English, Arabic, Hindi and Urdu
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How real estate teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

One inbox for every listing

WhatsApp, Messenger, Instagram DMs and comments under your listing posts, together. Agents answer from their own logins on a phone or computer.

  • Comments under listing posts next to DMs
  • Automatic replies when a comment says “price” or “location”
  • Each agent sees who owns each buyer
EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

Real screen · demo workspace with example data

A pipeline from enquiry to deposit

Name the stages after how you sell or let property. Drag a buyer from viewing booked to offer made, and filter by agent to see who is following up.

  • Stages you name yourself
  • Hot leads: waiting for a reply, fresh from an ad
  • Filter by agent, category or area
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Know which listing ads bring buyers

Leads from Click-to-WhatsApp ads arrive with the ad’s name. Reports rank your ads by leads and by clients won.

  • Ad name on every chat it started
  • Leads from ads vs direct messages
  • Clients won per ad
Report card showing the share of leads from direct messages versus ads, and the top ads ranked by leads and clients won

Real screen · demo workspace with example data

A pipeline for real estate

An example you can set up in Settings → Pipeline stages and rename any time.

  1. New enquiry
  2. Details sent
  3. Viewing booked
  4. Offer made
  5. Deposit paid
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +971 WhatsApp Business number with you on WhatsApp, on Dubai time (GST), in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Dubai and Abu Dhabi or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: New enquiry → Details sent → Viewing booked → Offer made.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in the United Arab Emirates, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Dubai and Abu Dhabi or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in the United Arab Emirates

EliteTeQ Inbox works for estate agents, developers and property managers in the United Arab Emirates on your existing +971 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Dubai and Abu Dhabi or anywhere else.

In the UAE, customers expect a fast answer on WhatsApp from shops, clinics and service businesses. With staff on shifts, EliteTeQ Inbox shows who owns each chat and how long the customer has been waiting.

Customers in the UAE write in English, Arabic, Hindi, Urdu, Tagalog and more. Your team replies in the customer’s language inside the 24-hour window; template messages can currently be created in English.

The UAE moved to a Saturday–Sunday weekend in 2022, with a short Friday. Office hours are set day by day for each number, so Friday can close early. Customers who write after hours get your away message, at most once every 12 hours.

Selling on WhatsApp in the United Arab Emirates

Customers in United Arab Emirates pay with cards, Apple Pay and Google Pay, contactless, and bank transfers, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.

Abu Dhabi

Emirate of Abu Dhabi · the United Arab Emirates' capital

Abu Dhabi's trade is anchored by government, energy-sector and institutional activity, which gives it steadier demand and a higher share of corporate account billing than Dubai's tourism-driven retail. Government, energy-sector and institutional activity give steadier demand and far more corporate account billing than Dubai's visitor-driven retail. Real estate enquiries from Abu Dhabi land in one shared inbox, so a quote never waits on one person’s phone.

Sharjah

Emirate of Sharjah · a commercial and manufacturing emirate

Sharjah combines light manufacturing and wholesale distribution with a large residential population, much of which commutes to Dubai, producing strong evening and weekend retail peaks. Wholesale and business-to-business supply form a larger share of trade here than in Dubai. Light manufacturing and wholesale distribution sit alongside a large residential population that commutes to Dubai, producing strong evening and weekend retail peaks. Real estate enquiries from Sharjah land in one shared inbox, so a quote never waits on one person’s phone.

Ajman

Emirate of Ajman · a small emirate with a growing commercial sector

Ajman is a compact emirate with a predominantly residential and small-business economy, where value-focused retail and neighbourhood services dominate rather than destination shopping. A compact emirate where value-focused neighbourhood retail and small-business services dominate rather than destination shopping. Most operators hold a single outlet. Real estate enquiries from Ajman land in one shared inbox, so a quote never waits on one person’s phone.

EliteTeQ Inbox in every city of the United Arab Emirates

  • DubaiEmirate of Dubai · a global trade, tourism and retail hub
  • Abu DhabiEmirate of Abu Dhabi · the United Arab Emirates' capital
  • SharjahEmirate of Sharjah · a commercial and manufacturing emirate
  • AjmanEmirate of Ajman · a small emirate with a growing commercial sector
  • Ras Al KhaimahEmirate of Ras Al Khaimah · the northernmost emirate of the UAE

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for real estate in the United Arab Emirates?

Yes. Real estate teams in the United Arab Emirates use EliteTeQ Inbox with their own +971 WhatsApp Business number. Staff in Dubai, Abu Dhabi or anywhere else answer from their own logins, customers write in English, Arabic, Hindi and Urdu, and office hours run on Dubai time (GST). Plans start at $29 a month with a 7-day free trial.

Can each agent have their own login?

Yes. Every agent signs in with their own login as an Agent, and owners or managers as Admins. Buyers are assigned to one agent at a time, and you can reassign them with a handover note when someone is away.

Can different branches or projects use different WhatsApp numbers?

Yes. Connect several WhatsApp Business numbers in one workspace (Growth includes 2 and Business 3) and give each number its own team of agents.

Does it book viewings in a calendar?

No. EliteTeQ Inbox doesn’t have a calendar. Teams track viewings as a pipeline stage, such as “Viewing booked”, and agree the time in the chat.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every real estate enquiry is an opportunity. Don’t let yours get lost in the United Arab Emirates.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our real estate business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in United Arab Emirates.

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