Laundry Dry Cleaning POS · Hong Kong

Best POS Software for Laundry & Dry Cleaning Businesses in Hong Kong

Put every garment on an itemised ticket at drop-off, price each service the same way every time, answer “is it ready?” without walking to the back, and never lose track of a balance.

Made for laundries and dry cleaners in Hong Kong: Octopus, card and cash on every sale, HKD pricing and complete sales records for your accountant.

  • Itemised drop-off tickets
  • Prices per service
  • Received → ready → collected
  • Deposits & balances
  • WhatsApp when it is ready
  • Customer order history
See How It Works
EliteTeQ · Orders & supplies

Order 2318 · 7 items Brian O. · dropped off Tuesday

Items4 shirts · 2 trousers · 1 suit jacketStatusReadyPaidDeposit at drop-offBalanceDue on collection

Illustration · example data

Free setup & product importKeeps selling offlineHKD pricing · Octopus recordedA real person on WhatsApp

What is the best POS software for laundry and dry cleaning businesses in Hong Kong?

EliteTeQ is a strong choice for laundries and dry cleaners in Hong Kong that need an itemised ticket at drop-off with every garment, its quantity and its service, fixed prices for washing, dry cleaning, ironing, express and special care, each order tracked from received to ready to collected, deposits at drop-off with the balance on record and customer order history, with an offline mode that keeps taking drop-offs when the network drops. It records Octopus, card and cash against each sale and keeps complete sales records for your accountant.

  1. Puts every garment, its quantity and its service on the ticket
  2. Prices washing, dry cleaning, ironing and express the same way every time
  3. Shows the stage of every order at the counter
  4. Marks every order paid, part-paid or outstanding

Everything EliteTeQ does for a laundry

The full list, in one system: what is built for your trade, and everything that keeps stock, money and staff under control.

Built for laundry dry cleaning

  • Itemised drop-off tickets
  • Fixed prices per service
  • Order status at the counter
  • Deposits & balances
  • A fast counter for the rush
  • Customer profiles & order history
  • WhatsApp when it is ready
  • Takings by service & day

Stock, warehouses & branches

  • Live stock in every shop, warehouse and branch
  • Multiple warehouses and branches in one system
  • Stock transfers, confirmed on arrival
  • Damages and write-offs recorded with a reason
  • Low-stock alerts and barcode scanning

Buying & selling

  • Purchases recorded against what arrived
  • Purchase returns to suppliers
  • Fast sales at the counter, on any device
  • Sales returns recorded properly
  • Octopus, card and cash recorded on each sale
  • Receipts and clean sales records

Staff, roles & control

  • Multiple users, each with their own login
  • Roles and permissions that limit what each user sees and does
  • Audit logs of who changed what, and when
  • Sales by staff member and shift
  • HRM: staff records in the same system

Product movement

  • A movement history for every product
  • Every purchase, sale, transfer, return and write-off, in order
  • Trace exactly where missing stock went
  • Movement by branch, warehouse and date range
  • Fast movers and slow movers at a glance
  • Know what to reorder and what to stop buying

Accounting, WhatsApp & cloud

  • Accounting in the same system as the till
  • Profit and margin by product and branch
  • WhatsApp to customers and suppliers
  • Keeps selling offline when the internet or power drops
  • Cloud-based: syncs automatically, every branch on your phone
  • Your records in the cloud, not on one shop computer

Sound familiar?

Built for the way laundries and dry cleaners actually run

See How EliteTeQ Solves This →
A suit the customer swears they dropped off?
Every garment goes on an itemised ticket at drop-off, with its type, quantity and service, so each piece can be traced until it leaves.
Prices worked out in your head?
Washing, dry cleaning, ironing, express and special care have fixed prices, picked per garment, so the total is agreed up front.
“Is it ready yet?” all day long?
Each order moves from received to in process to ready to collected, so anyone at the counter can answer without walking to the back.
Deposits on scraps of paper?
Take a deposit at drop-off and the balance is on the order, with split payments accepted and every order marked paid, part-paid or outstanding.
A queue out of the door on Saturday?
Itemise, tag, price and print a receipt in a few taps, so drop-offs and pickups keep moving.
Busy all week but not sure what pays?
Reports on daily volume, takings by service, repeat customers and your busiest days.

Know your laundry in real time

Everything a laundry owner checks in a day, on one screen.

Today · all branches
Sales todayHK$16,21084 sales · Main 51 · Branch 2 33
Items received312Shirts lead
Ready to collect27WhatsApp sent
Balances due19Collected at pickup

Top services

Wash & iron
Dry clean
Ironing only
Express

Orders by stage

Received Both branches22
In process Both branches41
Ready Both branches27
Collected today Both branches35
Illustration · example laundry
  • Find an orderSearch by ticket number or customer
  • Answer “is it ready?”Order status at the counter
  • See what is waiting to be collectedReady list per branch
  • See who still owesPart-paid and outstanding orders
  • Check a customer’s historyCustomer profile and past orders
  • See items received todayDaily volume by service
  • Check suppliesHangers, covers and solvent per branch
  • Compare branchesBranch comparison

Everything a laundry runs on

01 / 04

Every piece on the ticket

Itemised drop-off tickets

Every garment logged by type, quantity and service, traceable from the moment it comes in.

Fixed prices per service

Wash, dry clean, ironing, express and special care priced and picked per garment.

02 / 04

“Is it ready?” answered at the counter

Order status at the counter

Received, in process, ready and collected, visible to everyone at the counter.

WhatsApp when it is ready

Tell a customer on WhatsApp that their order is ready to collect.

03 / 04

Who has paid, who owes

Deposits & balances

Deposits at drop-off, balances at collection and split payments, with every order marked paid or owing.

A fast counter for the rush

Itemise, tag, price and print a receipt in a few taps when drop-offs and pickups pile up.

04 / 04

Know where the money comes from

Customer profiles & order history

Every customer’s past and open orders, so regulars are served quickly.

Takings by service & day

Daily volume, revenue by service, repeat customers and your busiest periods.

Is EliteTeQ the right POS for your laundry?

  • Laundries
  • Dry cleaners
  • Laundry and dry cleaning shops
  • Ironing services
  • Express laundries
  • Wash and fold shops
  • Laundries with collection points
  • Multi-branch laundries

From a single shirt to a wedding dress

ShirtsTrousersSuitsDressesBeddingCurtainsDuvetsExpress serviceSpecial-care garmentsIroning only

What EliteTeQ gives back to your laundry

Every part of EliteTeQ, described by what it does for a laundry.

Stock · warehouses & branches

Never out of hangers on a Saturday

Detergent, solvent, hangers and garment covers counted in every branch, so you reorder before the rack fills with nothing to hang on.

How stock control works →
Purchases · purchase returns

Pay only for what arrived

Supplier deliveries are recorded as they arrive, and a damaged drum or short delivery goes back off the supplier’s bill.

Reordering without overstocking →
Sales · sales returns

A ticket the customer agrees with

Each item and service on one bill, and a refund or price correction is recorded with the order, not argued over.

The sales reports worth running →
Damages

Spoilt supplies on record

A split bag of detergent or a leaking drum is written off with a reason, so stock and costs stay true.

Where lost stock really goes →
Roles & permissions

The counter takes orders, you see the money

Counter staff itemise and take payments, and only you change prices, approve discounts and see every branch.

Fair rules that stop till fraud →
Multi-user · audit logs

Every ticket has a name and a time

Each staff member has a login, so every drop-off, status change, payment and handover is tied to a person and a time.

Catching shrinkage early →
WhatsApp

Fewer “is it ready?” calls

Tell customers on WhatsApp when their order is ready, so they come in to collect instead of phoning.

Product movement reports

Know where your supplies went

Received, used, transferred or written off: the full history of every supply item.

Reading stock turnover →
Accounting

Deposits and balances in the books

Takings, deposits, supply purchases and expenses post to your accounts as they happen, branch by branch.

Accounting and ERP in one system →
Cloud · offline

Your business in your pocket, online or off

Check every branch from your phone, and keep taking drop-offs when the network drops. Everything syncs when it returns.

Cloud vs traditional POS →

Still running your laundry on paper tags and a receipt book?

The notebook & spreadsheet way

  • Paper tags and a disputed suit
  • Prices worked out at the counter
  • Walking to the back to check
  • Deposits on scraps of paper
  • Phoning customers one by one
  • A ten-minute drop-off in the rush
  • Working on instinct

The EliteTeQ way

  • Every garment on an itemised ticket
  • Fixed prices per service
  • Order status at the counter
  • Paid, part-paid or outstanding on every order
  • A WhatsApp message when it is ready
  • Itemise, price and print in a few taps
  • Takings by service and day

Stop guessing. Start knowing.

Laundry & dry cleaning POS software in Hong Kong

Built for Hong Kong businesses with Dollar (HK$) pricing, Octopus, FPS and wallet payments recorded against each sale, and fast checkout for dense, high-footfall streets and malls.

There is no VAT or sales tax to charge at the till, so the work is speed and accuracy: Octopus taps, FPS transfers and wallet payments all have to reconcile with stock. Rents are high and shops are small, which puts a premium on tight stock control.

A day in a laundry on EliteTeQ

An illustrative day, not a customer story.

  1. Before opening, you check the ready list and send WhatsApp messages to customers whose orders are done.

  2. The morning drop-offs start. Each garment goes on the ticket with its service, and a deposit is taken.

  3. A customer phones to ask about their order. The counter checks the ticket: in process, ready tomorrow.

  4. Branch 2 is short of garment covers. A roll is transferred from the main shop and confirmed on arrival.

  5. A suit marked express is moved to ready, and the customer is told on WhatsApp.

  6. Closing. Takings balance by cash, Octopus and card, with every part-paid order’s balance on record.

  7. At home, you see items received, orders collected and which services earned the most this week.

Up and running in three steps

  1. 1

    Send us your price list

    Your services and prices per garment type, your branches and staff, and the supplies you keep.

  2. 2

    We set up tickets and pricing, for free

    We load your garment types and services, set up order stages, deposits, branches and staff logins.

  3. 3

    Open the counter

    One short training session, then drop-offs, status, balances and supplies update from the first ticket, online or offline.

Simple pricing

From USD 499 per year

No setup fee. Your product list imported for you.

Every plan includes

  • POS and order tracking software
  • Itemised drop-off tickets
  • Order status from received to collected
  • Deposits, balances and customer history
  • Free setup and price list import
  • Support from a real person on WhatsApp

Questions owners ask us

Not answered here? A real person replies on WhatsApp.

What POS system is best for laundries and dry cleaners in Hong Kong?

The best fit in Hong Kong is POS software that tracks every garment and every balance, not just payments. EliteTeQ puts each item on an itemised ticket, prices every service, shows each order’s stage at the counter, keeps deposits and balances on record, prices in HKD and keeps working offline. It records Octopus, card and cash against each sale and keeps complete sales records for your accountant.

Can EliteTeQ track individual garments?

Yes. Every order is itemised by garment type, quantity and service, so each piece can be traced from drop-off to collection.

Does it handle both laundry and dry cleaning?

Yes. Washing, dry cleaning, ironing, express and special care each have their own price, picked per garment.

Can customers pay a deposit at drop-off?

Yes. Take a deposit at drop-off, collect the balance at pickup, and accept split payments. Every order shows paid, part-paid or outstanding.

Can I see whether an order is ready?

Yes. Each order moves from received to in process to ready to collected, and the counter sees its stage straight away.

Can I tell customers when their order is ready?

Yes. You can send the customer a WhatsApp message when their order is ready to collect.

Is it fast enough for a busy Saturday?

Yes. Itemising, tagging, pricing and printing a receipt take a few taps, so drop-offs and pickups keep moving.

Can customers pay with Octopus?

Yes. EliteTeQ records Octopus, card and cash against each sale, so every payment method is accounted for and reconciles at closing.

Can I run more than one branch?

Yes. Each branch has its own orders, staff and supplies. Move supplies between branches with a transfer and compare branches side by side.

Does it work offline?

Yes. The counter keeps taking drop-offs, updating orders and printing receipts when the internet or power drops, and everything syncs when the connection returns.

Can I see which services earn the most?

Yes. Reports show daily volume, takings by service, repeat customers and your busiest periods.

Is there support for laundries in Hong Kong?

Yes. Setup, product import, staff training and day-to-day support for businesses in Hong Kong are done remotely, over WhatsApp, phone and screen-share, so you talk to a real person without waiting for a visit. Prices, payments and tax records are set up for Hong Kong.

How much does laundry POS software cost in Hong Kong?

EliteTeQ starts from USD 499 per year and scales with your branches, products and users. Setup and importing your product list are free.

Stop guessing. Start knowing.

Bring your price list to a free demo and see EliteTeQ running a laundry like yours in Hong Kong.

Tax and compliance facts for laundry dry cleaning businesses in Hong Kong

EliteTeQ POS calculates tax on every sale and keeps the records you file, and records Octopus, FPS, PayMe, AlipayHK, cards and cash against each sale.

Related guides for Hong Kong

Reviewed by the EliteTeQ team.

· Laundry Dry Cleaning POS in Hong Kong

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