For car dealers, importers and showrooms

Stop losing car buyers to slow replies.Put every vehicle enquiry in front of a salesperson.EliteTeQ Inbox for car dealers, importers and showrooms

A buyer sends a photo of the car from your Facebook ad and asks “last price?”. The salesperson who saw it is off today, and by Monday the buyer has paid a deposit somewhere else.

EliteTeQ Inbox brings every vehicle enquiry from WhatsApp, Facebook and Instagram into one shared inbox. Each buyer is assigned to a salesperson, tracked from enquiry to test drive to deposit, and the ad that brought them is recorded.

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No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Price and availability of a vehicle
  • Test-drive requests
  • Quotations and financing questions
  • Trade-ins and spare parts
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What car dealerships teams tell us

  1. Every salesperson uses their own phone. When one leaves, their buyers go with them.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Buyers write to the dealership number and every conversation stays in the shared inbox. Reassign a buyer with a note, history included.

  2. We run car ads every week and can’t say which ones sold a car.

    EliteTeQ Inbox

    Report card showing the share of leads from direct messages versus ads, and the top ads ranked by leads and clients won

    Every lead from a Click-to-WhatsApp ad arrives with the ad’s name, and reports rank ads by leads and sales.

  3. Buyers who asked for a quote last week have gone quiet.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    Every buyer sits on the pipeline. Quotes still waiting, and leads fresh from an ad, are flagged hot.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for car dealers, importers and showrooms.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

For car dealers, importers and showrooms, that means every enquiry below has an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

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With EliteTeQ Inbox, you can

  • Price and availability of a vehicle
  • Test-drive requests
  • Quotations and financing questions
  • Trade-ins and spare parts

What is a WhatsApp CRM for car dealerships?

A WhatsApp CRM for car dealerships is a shared inbox and lead pipeline for the messages car dealers, importers and showrooms get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Quote sent, Test drive), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
CountriesAvailable worldwide; local pages for 25 countries in Africa, the Middle East and Asia
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How car dealerships teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

One showroom number, every salesperson

The whole sales team answers from the dealership number with their own logins. Auto-assign shares new buyers out in turn.

  • Own login for each salesperson
  • Auto-assign in turn
  • Handover notes when someone is off
Team and auto-assign settings: the teammates who handle a number, and new chats shared out to them in turn

Real screen · demo workspace with example data

Track each buyer to the deposit

Move buyers from enquiry to quote to test drive. Filter by salesperson to see who has buyers waiting.

  • Stages named after your sales steps
  • Filter by salesperson
  • Hot leads flagged automatically
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Ads that sell cars, ranked

Reports show leads from ads against direct messages and rank ads by clients won.

  • Ad name on every lead
  • Leads per day
  • Team leaderboard
EliteTeQ Inbox reports: new leads, typical first reply time, clients won, leads per day from ads and direct, and the top ads by leads

Real screen · demo workspace with example data

A pipeline for car dealerships

An example you can set up in Settings → Pipeline stages and rename any time.

  1. New enquiry
  2. Quote sent
  3. Test drive
  4. Negotiating
  5. Deposit paid
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your WhatsApp Business number with you on WhatsApp, in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent.

  4. Set up your pipeline

    Name the stages after how you work, for example: New enquiry → Quote sent → Test drive → Negotiating.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox for car dealerships at a glance

Built for car dealers, importers and showrooms whose customers message on WhatsApp, Facebook and Instagram before they buy, book or sign.

Each country version of this page covers its own cities, dialling code, time zone and the languages customers write in. Pick yours at the bottom of the page.

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Can sales and spare parts use different numbers?

Yes. Connect several WhatsApp Business numbers in one workspace and give each department its own team.

Can a salesperson answer from their phone?

Yes. EliteTeQ Inbox installs on Android and iPhone, and each salesperson signs in with their own login.

Does it work with our dealer management system?

There is no ready-made integration. The EliteTeQ API (in early access) lets a developer add leads and send messages from your own system.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every car dealerships enquiry is an opportunity. Don’t let yours get lost.

Bring your channels, your team and every customer conversation into one organised workspace.

Start Your Free Trial TodayTalk to Our Team

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our car dealerships business and the enquiries we get on WhatsApp, Facebook and Instagram.

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