For salons, barbers, nail bars and spas

Stop missing bookings while your hands are busy.Let the whole salon answer from one inbox.EliteTeQ Inbox for salons, barbers, nail bars and spas

A client asks for a Saturday slot while you are mid-braid. By the time you dry your hands and check the phone, she has booked at the salon down the road.

EliteTeQ Inbox lets your front desk and stylists answer booking requests, prices and Instagram comments from one shared inbox. Every client has an owner, nobody double-books from two phones, and quiet clients get a follow-up.

Start Your 7-Day Free Trial

No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • Booking requests
  • Prices for services
  • Instagram comments on your work
  • Promotions and packages
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What salons & spas teams tell us

  1. Clients DM our Instagram, WhatsApp the owner, and comment on posts. We miss half of it.

    EliteTeQ Inbox

    Comments screen with Facebook and Instagram comments waiting for an answer, the post they belong to, and a public or private reply box

    Instagram DMs, comments and WhatsApp arrive in one inbox your whole team can answer.

  2. Two of us confirmed the same Saturday slot to two clients.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Each chat belongs to one person. Notes to each other stay in internal comments.

  3. We don’t answer when we’re closed, so clients book elsewhere.

    EliteTeQ Inbox

    Greeting settings for a WhatsApp number: the automatic message sent once to new customers during office hours

    An away message goes out when you are closed, and a greeting welcomes every new client.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for salons, barbers, nail bars and spas.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

For salons, barbers, nail bars and spas, that means every enquiry below has an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial

With EliteTeQ Inbox, you can

  • Booking requests
  • Prices for services
  • Instagram comments on your work
  • Promotions and packages

What is a WhatsApp CRM for salons & spas?

A WhatsApp CRM for salons & spas is a shared inbox and lead pipeline for the messages salons, barbers, nail bars and spas get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Asked for a slot, Price sent, Booked), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
CountriesAvailable worldwide; local pages for 25 countries in Africa, the Middle East and Asia
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How salons & spas teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

Every booking request answered

Front desk and stylists answer from their own logins, on the salon computer or their phones.

  • Own login for each stylist
  • Waiting chats rise to the top
  • Away message when closed
EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

Real screen · demo workspace with example data

Comments turned into bookings

Reply to Instagram and Facebook comments publicly or privately, with automatic answers to “price”.

  • Comments with the post
  • Keyword auto-replies
  • Private reply to move it to DM
Automatic comment replies: rules that answer comments containing words like price or location with a public reply and a private message

Real screen · demo workspace with example data

Clients followed up

Track clients from first question to visit, and keep a stage for clients to rebook later.

  • Stages you name yourself
  • Categories for service type
  • Hot leads flagged
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

A pipeline for salons & spas

An example you can set up in Settings → Pipeline stages and rename any time.

  1. Asked for a slot
  2. Price sent
  3. Booked
  4. Visited
  5. Rebook later
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your WhatsApp Business number with you on WhatsApp, in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent.

  4. Set up your pipeline

    Name the stages after how you work, for example: Asked for a slot → Price sent → Booked → Visited.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox for salons & spas at a glance

Built for salons, barbers, nail bars and spas whose customers message on WhatsApp, Facebook and Instagram before they buy, book or sign.

Each country version of this page covers its own cities, dialling code, time zone and the languages customers write in. Pick yours at the bottom of the page.

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Does it have a booking calendar?

No. EliteTeQ Inbox doesn’t manage appointments. Confirm the slot in your diary or booking app and track the client as “Booked” on the pipeline.

Can stylists use it on their phones?

Yes. It installs on Android and iPhone, and each stylist signs in with their own login.

Can I send offers to past clients?

Yes, as approved WhatsApp templates sent one by one to clients who agreed to hear from you. There are no mass broadcasts.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every salons & spas enquiry is an opportunity. Don’t let yours get lost.

Bring your channels, your team and every customer conversation into one organised workspace.

Start Your Free Trial TodayTalk to Our Team

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our salons & spas business and the enquiries we get on WhatsApp, Facebook and Instagram.

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