Stop losing applicants in the admissions phone.Answer every parent from one shared inbox.EliteTeQ Inbox for schools, colleges, training centres and tutors
During admissions season the school WhatsApp never stops: fees, transport, the intake date, the uniform. One person answers it, parents wait days, and some enrol elsewhere.
EliteTeQ Inbox lets your admissions office, accounts and front desk answer parents and students from one shared inbox. Every applicant is tracked from first question to enrolment, and you can see which enquiries are still waiting.
Sound familiar? What schools & education teams tell us
One admissions phone, hundreds of parents in January. Half the questions are the same.
EliteTeQ Inbox
Several staff answer the same school number from their own logins. Waiting chats rise to the top so nobody is missed.
Parents asked about fees, then went quiet. Nobody followed up before the term started.
EliteTeQ Inbox
Each applicant sits on an admissions pipeline: enquiry, visit, application, enrolled. The ones waiting for you are flagged.
Accounts and admissions both answered the same parent, with different fee amounts.
EliteTeQ Inbox
Each chat has one owner. Pass a fee question to accounts with an internal note the parent never sees.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
One shared inbox for schools, colleges, training centres and tutors.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
For schools, colleges, training centres and tutors, that means every enquiry below has an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
A WhatsApp CRM for schools & education is a shared inbox and lead pipeline for the messages schools, colleges, training centres and tutors get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Enquiry, Visit or open day, Application received), and shows the owner who answered and how fast.
One business number, many staff, each with their own login
Every chat assigned to one person, with internal notes
A pipeline named after your own steps
Reports on reply speed, leads per day and ad sources
EliteTeQ Inbox at a glance
EliteTeQ Inbox at a glance
Product
EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it is
A WhatsApp team inbox and CRM
Channels
WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works on
Any browser; installs on Android and iPhone
Price
From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial
7 days, every feature open
WhatsApp numbers
1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
Countries
Available worldwide; local pages for 25 countries in Africa, the Middle East and Asia
Setup
About 40 minutes, or done with you on WhatsApp
Last reviewed
2026-11-01
How schools & education teams use EliteTeQ Inbox
Real screens from our demo workspace, with example data.
Admissions without the queue
Your admissions team, accounts and front desk share the school number. Auto-assign shares new enquiries out in turn, so no one person drowns.
Every staff member on their own login
Auto-assign new chats in turn
Away message outside office hours
crm.eliteteqpos.com
Real screen · demo workspace with example data
Every applicant on a pipeline
Track each family from first question to enrolment. Filter by programme or intake with categories, and see who still needs a reply.
Stages named after your admissions steps
Categories for programme or intake
Hot leads flagged automatically
crm.eliteteqpos.com
Real screen · demo workspace with example data
Know where applicants come from
See enquiries per day, how fast your team replies, the busiest hours, and which ads bring applicants.
Enquiries per day vs last period
First-reply time per staff member
Leads from ads vs direct
crm.eliteteqpos.com
Real screen · demo workspace with example data
A pipeline for schools & education
An example you can set up in Settings → Pipeline stages and rename any time.
More than a shared inbox. A better way to manage your customer relationships.
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.
Simple pricing. No complicated contracts.
The same plans for every industry, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
The difference is that every enquiry has an owner and nothing depends on one phone.
Phones and personal chats vs EliteTeQ Inbox
Phones and personal chats
EliteTeQ Inbox
Whoever holds the phone answers
Every staff member answers from their own login
Two people reply to the same customer
Each chat is assigned to one person
Quotes and follow-ups forgotten
Waiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devices
Every channel in the same list
No idea how fast customers get an answer
Reply speed and leads per person in reports
EliteTeQ Inbox for schools & education at a glance
Built for schools, colleges, training centres and tutors whose customers message on WhatsApp, Facebook and Instagram before they buy, book or sign.
Each country version of this page covers its own cities, dialling code, time zone and the languages customers write in. Pick yours at the bottom of the page.
Reviewed by the EliteTeQ team ·
Questions businesses ask us
Not answered here? A person from our team replies on WhatsApp.
No. EliteTeQ Inbox doesn’t send broadcasts. You can send an approved WhatsApp template to a parent who agreed to hear from you, one by one. For school-wide announcements, keep using your existing channel.
Can admissions and accounts use separate numbers?
Yes. Connect several WhatsApp Business numbers in one workspace and give each its own team, or keep one number and pass chats between departments.
Should parents send documents over WhatsApp?
Photos and files sent on WhatsApp show in the chat, and anyone on your team with access can see them. Decide which documents you accept over chat, and keep sensitive records in your school system.
Can several staff use the same WhatsApp number?
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
How much does it cost?
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our schools & education business and the enquiries we get on WhatsApp, Facebook and Instagram.