Every piece accounted for, every day
Each piece is in a case, the safe or a branch on screen, so the night count is a check, not a guess.
How stock control works →Jewelry Stores POS · Malaysia
Best POS Software for Jewellery Stores in Malaysia
Account for every piece every day, let any staff member describe it correctly, move prices with the gold rate the same day, and see every custom order collected with the right balance paid.
Made for jewellery stores in Malaysia: DuitNow, card and cash on every sale, MYR pricing and records ready for RMCD.
- Every piece on its own record
- Metal, purity, weight & stones
- Cases, safe & branches reconciled
- Category price updates
- Custom orders & deposits
- Discounts by permission only
Tag JW-0412
Curb chain · Yellow gold One piece · its own record
Purity18 caratWeight12.4 gLocationDisplay case 3 · MainCertificateNo. on file · reprint
Illustration · example data
Free setup & product importKeeps selling offlineMYR pricing · DuitNow recordedA real person on WhatsApp
What is the best POS software for jewellery stores in Malaysia?
EliteTeQ is a strong choice for jewellery stores in Malaysia that need every piece recorded on its own with its metal, purity, weight, stones and certificate notes, each case and the safe reconciled piece by piece, prices for a whole category moved in one place when the gold rate changes, custom and repair orders tracked with their deposits until collection, and discounts and price changes limited to the people you choose, with an offline mode that keeps the counter running when the network drops. It records DuitNow, card and cash against each sale and keeps sales records ready for RMCD.
- Records every piece with its metal, purity, weight and stones
- Reconciles each case and the safe piece by piece
- Moves a whole category’s prices in one place
- Tracks custom orders and deposits until collection
Everything EliteTeQ does for a jewellery store
The full list, in one system: what is built for your trade, and everything that keeps stock, money and staff under control.
Built for jewelry stores
- A record for every piece
- Cases, safe & branches
- Certificates & valuations
- Category price updates
- Custom & repair orders
- Client records
- Price & discount permissions
- Movement history & audit log
Stock, warehouses & branches
- Live stock in every shop, warehouse and branch
- Multiple warehouses and branches in one system
- Stock transfers, confirmed on arrival
- Damages and write-offs recorded with a reason
- Low-stock alerts and barcode scanning
Buying & selling
- Purchases recorded against what arrived
- Purchase returns to suppliers
- Fast sales at the counter, on any device
- Sales returns recorded properly
- DuitNow, card and cash recorded on each sale
- Receipts and sales records kept for RMCD
Staff, roles & control
- Multiple users, each with their own login
- Roles and permissions that limit what each user sees and does
- Audit logs of who changed what, and when
- Sales by staff member and shift
- HRM: staff records in the same system
Product movement
- A movement history for every product
- Every purchase, sale, transfer, return and write-off, in order
- Trace exactly where missing stock went
- Movement by branch, warehouse and date range
- Fast movers and slow movers at a glance
- Know what to reorder and what to stop buying
Accounting, WhatsApp & cloud
- Accounting in the same system as the till
- Profit and margin by product and branch
- WhatsApp to customers and suppliers
- Keeps selling offline when the internet or power drops
- Cloud-based: syncs automatically, every branch on your phone
- Your records in the cloud, not on one shop computer
- Counting the trays by eye?
- Each piece has its own record and location, so the count of each case and the safe is reconciled piece by piece, and a missing piece shows up the same day.
- Only you know which chain is 18 carat?
- Metal, purity, weight, stones and certificate notes sit on every piece, so any staff member can answer the customer and price it correctly.
- The gold rate moved and the tags did not?
- Update prices for a category or collection in one place and they apply on every till in every branch at once, with the change logged.
- Discounts you never agreed to?
- Roles decide who can give a discount or change a price, and every discount is logged with the name and the time.
- A deposit in a book and a ring in the workshop?
- Custom and repair orders hold the design notes, the deposit and the balance, so the right amount is paid when the client collects.
- Certificates nobody can find?
- Certificate numbers and valuation notes are kept on the piece and on the client’s purchase, ready to find and reprint.
Know your jewellery store in real time
Everything a jewellery store owner checks in a day, on one screen.
Today · all branches
Sales todayRM4,8639 sales · Main 6 · Branch 2 3
Pieces sold11Two custom orders collected
To check1Piece not scanned in case 2
Gross margin34%After cost of goods
Best sellers
Custom & repair orders
Engagement ring · Grace WorkshopBalance due
Chain repair · Peter ReadyPaid
Resized band · Brian CollectedPaid
- Check today's salesBy branch and staff member
- Find a pieceSearch by tag, metal or type
- See where it isDisplay case, safe or branch
- Read its detailsMetal, purity, weight and stones
- Check a custom orderStatus, deposit and balance
- Find a certificateOn the piece and the client’s purchase
- See who gave a discountAudit log by login
- Know your marginsMargin by category and branch
Everything a jewellery store runs on
01 / 04
Every piece carries its own details
A record for every piece
Each ring, chain and pair of earrings with its own tag, metal, purity, weight and stones.
Certificates & valuations
Certificate numbers and valuation notes kept on the piece and the client’s purchase.
02 / 04
From the case to the safe, every move on record
Cases, safe & branches
Every piece located in a display case, the safe or a branch, and reconciled piece by piece.
Movement history & audit log
Every move, sale and discount tied to a login and a time.
03 / 04
A custom order from deposit to collection
Custom & repair orders
Design notes, deposits and balances, tracked until the client collects.
Client records
Purchases, ring sizes, preferences and key dates saved for a personal message.
04 / 04
Prices and discounts in the right hands
Category price updates
Move prices for a category or collection in one place, live on every till.
Price & discount permissions
Only the roles you choose can change a price or give a discount.
Is EliteTeQ the right POS for your jewellery store?
- Jewellery stores
- Gold and silver shops
- Diamond and bridal jewellers
- Watch and jewellery counters
- Fashion jewellery shops
- Jewellers with a repair bench
- Custom and bespoke jewellers
- Multi-branch jewellers
From a pair of studs to a bespoke engagement ring
Engagement rings / Wedding bands / Gold chains / Bracelets & bangles / Earrings / Pendants & necklaces / Silver jewellery / Watches / Fashion jewellery / Repairs & resizing
What EliteTeQ gives back to your jewellery store
Every part of EliteTeQ, described by what it does for a jewellery store.
What each piece really cost you
Pieces are received against the order at their cost, and anything sent back to the supplier comes off their bill.
Reordering without overstocking →A careful sale, done properly
Sell with the piece’s details on the receipt, and take a return back into the right case with the record intact.
The sales reports worth running →A broken clasp is on the record
Damaged pieces are written off or set aside for repair with a reason, so stock and value stay true.
Where lost stock really goes →The piece goes where the client is
Send a ring to the branch where the client is waiting, confirmed on arrival, with both counts right.
Running several branches and stores →Discounts only from people you trust
Staff sell and show pieces; prices, discounts and costs stay with the roles you choose.
Fair rules that stop till fraud →A name on every move
Every sale, transfer, price change and discount is tied to a login and a time.
Catching shrinkage early →Clients feel remembered
Tell a client their order is ready, or send a personal note before an anniversary, on WhatsApp.
Each piece has a full history
Received, placed, moved to the safe, transferred and sold, piece by piece, with names and times.
Reading stock turnover →High-value sales, clean books
Sales, deposits, purchases and expenses post to your accounts as they happen.
Accounting and ERP in one system →Your counter team in one place
Staff records, roles and sales by person sit next to your stock, not in a separate file.
Staff, payroll and branches →Your business in your pocket, online or off
Check every branch from your phone, and keep selling at the counter when the network drops. Everything syncs when it returns.
Cloud vs traditional POS →Still running your jewellery store on tags and a notebook?
The notebook & spreadsheet way
- Trays counted by eye
- Details on a tag or in your head
- Retagging after the gold rate moves
- Discounts given at the counter
- Deposits noted in a book
- Certificates in a filing box
- Client dates forgotten
The EliteTeQ way
- Every piece reconciled
- Metal, purity, weight on screen
- One price update, every till
- Discounts by permission, logged
- Orders with deposit and balance
- Certificate number on the piece
- Sizes and key dates saved
Stop guessing. Start knowing.
Jewellery store POS software in Malaysia
Built for Malaysian businesses with SST-ready sales records, Ringgit (RM) pricing, DuitNow QR and e-wallet payments recorded against each sale, and stock tracked across outlets in different states.
Customers move freely between cash, cards, DuitNow QR and e-wallets, and many operators run outlets in more than one state. Sales and service tax (SST) is administered by the Royal Malaysian Customs Department, while e-invoicing through LHDN MyInvois is being phased in by business size.
A day in a jewellery store on EliteTeQ
An illustrative day, not a customer story.
Pieces come out of the safe into the cases, and each case is checked against its list before the doors open.
The gold rate has moved. You update the gold chains category once, and every till in every branch has the new price.
A client asks about a chain. The new assistant reads its metal, purity and weight from the screen and answers correctly.
An engagement ring is ordered with design notes and a deposit, and the client’s ring size is saved.
A client asks for a valuation note for insurance. It is on their purchase and reprinted in moments.
A repaired chain is ready, and the owner gets a WhatsApp message to collect it.
Closing. Pieces go back into the safe, and cash, DuitNow and card reconcile against the day's sales.
Up and running in three steps
- 1
Send us your pieces
Your stock list with metal, purity, weight and stone details where you have them.
- 2
We record every piece for free
We load each piece with its details and location, set up custom orders, roles and each staff login.
- 3
Know every piece from day one
One short training session, then pieces, orders, deposits and client records update from the first sale, online or offline.
Simple pricing
From USD 499 per year
No setup fee. Your product list imported for you.
Every plan includes
- POS and inventory software
- Piece-by-piece records
- Custom and repair orders with deposits
- Price and discount permissions
- Free setup and stock import
- Support from a real person on WhatsApp
Questions owners ask us
Not answered here? A real person replies on WhatsApp.
What POS system is best for jewellery stores in Malaysia?
The best fit in Malaysia is POS software that accounts for every piece, not just payments. EliteTeQ records each piece with its metal, purity, weight and stones, reconciles cases and the safe, moves prices with the gold rate in one place, tracks custom orders and deposits, prices in MYR and keeps working offline. It records DuitNow, card and cash against each sale and keeps sales records ready for RMCD.
Can EliteTeQ track each piece individually?
Yes. Every piece has its own record and location, in a display case, the safe or a branch, and every move is recorded with a name and a time.
Can I record metal, purity, weight and stones?
Yes. Metal, purity, weight, stones and certificate notes are kept on each piece and shown to staff at the counter.
Can I update prices when the gold rate changes?
Yes. Update prices for a category or collection in one place and they apply on every till in every branch at once, with every change logged.
Can I take deposits on custom orders?
Yes. Create the order with design notes and a deposit, track the balance, and tell the client on WhatsApp when it is ready to collect.
Can I keep certificate and valuation details?
Yes. Certificate numbers and valuation notes are kept on the piece and on the client’s purchase, so they can be found and reprinted.
Can I stop staff giving discounts?
Yes. Roles decide who can give a discount, change a price or see costs, and every discount is logged with the login and the time.
Can customers pay with DuitNow?
Yes. EliteTeQ records DuitNow, card and cash against each sale, so every payment method is accounted for and reconciles at closing.
Can I run more than one shop?
Yes. Each branch, case and safe keeps its own stock, transfers are confirmed on arrival, and you see everything from one account.
Does it work offline?
Yes. The counter keeps selling when the internet or power drops, and everything syncs when the connection returns.
Can I see my margin by category?
Yes. EliteTeQ records what each piece cost you, so reports show sales and margin by category, collection and branch.
Is there support for jewellery stores in Malaysia?
Yes. Setup, product import, staff training and day-to-day support for businesses in Malaysia are done remotely, over WhatsApp, phone and screen-share, so you talk to a real person without waiting for a visit. Prices, payments and tax records are set up for Malaysia.
How much does jewellery store POS software cost in Malaysia?
EliteTeQ starts from USD 499 per year and scales with your branches, products and users. Setup and importing your product list are free.
Stop guessing. Start knowing.
Bring your stock list to a free demo and see EliteTeQ running a jewellery store like yours in Malaysia.
Other industries you might be interested in
Trades close to yours in Malaysia, each with the problem it sorts out first.
- Books, gifts and leisureGift Shops POSEverything rung up as “gift”?Gifts by category & occasion
- Fashion and accessoriesClothing Stores POSThe medium sells out, the XXL stays?Every style as a size & colour grid
- Books, gifts and leisureArt Galleries POSOne of one, on a till made for many?One-of-one artwork records
- Fashion and accessoriesBoutiques & Fabric Shops POSReordering the wrong sizes?Every size, colour & design
- General and multi-branch retailDepartment Stores POSEvery department its own shop?Every department on one stock
- Fashion and accessoriesShoe Stores POSThey need the next size up?Every style by size & colour
Tax and compliance facts for jewelry stores in Malaysia
EliteTeQ POS calculates tax on every sale and keeps the records you file, and records DuitNow QR, Touch 'n Go eWallet, GrabPay, cards and cash against each sale.
Related guides for Malaysia
- Tax-compliant POS in Malaysia
- How customers pay in Malaysia
- Inventory and stock control
- How to choose a POS in Malaysia
- EliteTeQ vs Lightspeed POS
- EliteTeQ vs Square POS
- POS glossary: Retail terms
Reviewed by the EliteTeQ team.
· Jewelry Stores POS in Malaysia