For law firms and legal service providers · Uganda
People in a hurry message several firms at once. The first one that replies and books a consultation usually gets the matter.
EliteTeQ Inbox lets your reception and associates answer new client enquiries from one shared inbox. Each enquiry is assigned to one person, tracked from first message to consultation and engagement, and nothing depends on a partner’s phone. Staff in Kampala and Entebbe or anywhere else answer from one +256 business number, with office hours on Kampala time (EAT).
No credit card required · Plans from $29/month
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
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Real screen · demo workspace with example data
Enquiries come to a partner’s WhatsApp and wait until they are out of court.
EliteTeQ Inbox
Clients write to the firm’s number. Reception answers, and the enquiry is assigned to the right associate with a note.
We don’t know how many enquiries become clients.
EliteTeQ Inbox
Every enquiry sits on a pipeline from first message to engaged, and reports show the funnel.
People message on Sunday and hear nothing until Tuesday.
EliteTeQ Inbox
Away messages tell them when you will reply, set by your office hours.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Uganda write in English, Luganda and Swahili, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
Start Your Free TrialWith EliteTeQ Inbox, you can
A WhatsApp CRM for law firms is a shared inbox and lead pipeline for the messages law firms, advocates and legal service providers in Uganda get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Conflict check, Consultation booked), and shows the owner who answered and how fast.
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Uganda | +256 WhatsApp Business numbers, office hours on Kampala time (EAT) |
| Languages | Customers write in English, Luganda and Swahili |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
Real screens from our demo workspace, with example data.
Assign each enquiry to the associate for that practice area, with internal notes the client never sees.
Real screen · demo workspace with example data
Move prospective clients from enquiry to consultation to engaged.
Real screen · demo workspace with example data
Set hours per number so clients know when to expect a reply.
Real screen · demo workspace with example data
An example you can set up in Settings → Pipeline stages and rename any time.
No credit card required · Plans from $29/month
No installation and no long training.
Register with your email. The 7-day trial opens every feature, no card needed.
Link your Facebook Page and Instagram. We connect your +256 WhatsApp Business number with you on WhatsApp, on Kampala time (EAT), in about 40 minutes.
Add staff with their own logins as Owner, Admin or Agent, whether they work in Kampala and Entebbe or from home.
Name the stages after how you work, for example: New enquiry → Conflict check → Consultation booked → Engagement sent.
Assign chats, follow up hot leads and watch the reports.
No credit card required · Plans from $29/month
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
The same plans for every industry in Uganda, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Kampala and Entebbe or at home.
| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |
EliteTeQ Inbox works for law firms, advocates and legal service providers in Uganda on your existing +256 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Kampala and Entebbe or anywhere else.
In Uganda, customers in Kampala ask about prices and delivery on WhatsApp before they buy. EliteTeQ Inbox keeps every enquiry visible to the team until it is answered.
Customers in Uganda write in English, Luganda and other languages. Your team replies the way they write; template messages can be created in English or Swahili.
Office hours are set day by day for each number. A common setup in Kampala: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Customers in Uganda pay with MTN MoMo and Airtel Money, cards, and bank transfers, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.
Eastern Region · an industrial town and adventure-tourism centre on the Nile
Jinja combines long-established manufacturing with a visitor trade built around the Nile, so businesses see both steady industrial supply demand and sharp weekend and seasonal leisure peaks. That mix rewards a system that handles invoicing and credit accounts as comfortably as fast table service. Long-established manufacturing sits alongside an adventure-tourism trade built around the Nile, producing steady industrial demand and sharp weekend leisure peaks. Enquiries to law firms teams in Jinja go to the right desk, with general questions in chat and sensitive details kept out.
Western Region · the commercial centre of western Uganda
Mbarara is the trading hub of western Uganda and the centre of the country's cattle and dairy belt, so a meaningful share of commerce is agricultural supply and produce trade rather than urban retail. Demand follows the farming and milk payment cycle, informal credit is common, and mobile money dominates settlement. The cattle and dairy belt sets the earning calendar, so trade follows milk and livestock payments more than salaries. Enquiries to law firms teams in Mbarara go to the right desk, with general questions in chat and sensitive details kept out.
Northern Region · the largest city in northern Uganda and its main trade hub
Gulu is the commercial centre of northern Uganda, supplying surrounding districts and trade heading north toward South Sudan. Mobile money is the everyday way to pay, wholesale and retail often run side by side, and power and network interruptions are part of normal trading. Traders supply the surrounding districts and cross-border buyers, so wholesale and retail often run from the same shop. Enquiries to law firms teams in Gulu go to the right desk, with general questions in chat and sensitive details kept out.
Reviewed by the EliteTeQ team ·
Not answered here? A person from our team replies on WhatsApp.
Ask a humanYes. Law firms teams in Uganda use EliteTeQ Inbox with their own +256 WhatsApp Business number. Staff in Kampala, Entebbe or anywhere else answer from their own logins, customers write in English, Luganda and Swahili, and office hours run on Kampala time (EAT). Plans start at $29 a month with a 7-day free trial.
Use it for enquiries and logistics. Access tokens are stored encrypted and each person signs in with their own login, but EliteTeQ Inbox is not a document-management or e-discovery system. Keep privileged documents in your practice system and follow your bar’s rules on client communication.
Only people you invite can sign in. Roles (Owner, Admin, Agent) control settings and team management; invite only staff who should handle client enquiries.
Yes, as an approved WhatsApp template to a client who agreed to hear from you, sent one by one.
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
Bring your channels, your team and every customer conversation into one organised workspace.
No credit card required · Plans from $29/month
Or WhatsApp us on +1 214 423 5355