For law firms and legal service providers · Morocco

Stop losing new clients to a slow first reply.Route every legal enquiry to the right person.EliteTeQ Inbox for law firms, advocates and legal service providers in Morocco

People in a hurry message several firms at once. The first one that replies and books a consultation usually gets the matter.

EliteTeQ Inbox lets your reception and associates answer new client enquiries from one shared inbox. Each enquiry is assigned to one person, tracked from first message to consultation and engagement, and nothing depends on a partner’s phone. Staff in Casablanca and Rabat or anywhere else answer from one +212 business number, with office hours on Casablanca time.

Start Your 7-Day Free Trial

No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • New matter enquiries
  • Consultation requests
  • Fees and retainer questions
  • Updates for existing clients
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What law firms teams in Morocco tell us

  1. Enquiries come to a partner’s WhatsApp and wait until they are out of court.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Clients write to the firm’s number. Reception answers, and the enquiry is assigned to the right associate with a note.

  2. We don’t know how many enquiries become clients.

    EliteTeQ Inbox

    Reports showing how fast customers get a first reply, messages per day, the busiest hours of the week and the sales funnel

    Every enquiry sits on a pipeline from first message to engaged, and reports show the funnel.

  3. People message on Sunday and hear nothing until Tuesday.

    EliteTeQ Inbox

    Office hours settings for a WhatsApp number, set day by day in the business time zone

    Away messages tell them when you will reply, set by your office hours.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for law firms, advocates and legal service providers in Morocco.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Morocco write in Darija, French and Arabic, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial

With EliteTeQ Inbox, you can

  • New matter enquiries
  • Consultation requests
  • Fees and retainer questions
  • Updates for existing clients

What is a WhatsApp CRM for law firms?

A WhatsApp CRM for law firms is a shared inbox and lead pipeline for the messages law firms, advocates and legal service providers in Morocco get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Conflict check, Consultation booked), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Morocco+212 WhatsApp Business numbers, office hours on Casablanca time
LanguagesCustomers write in Darija, French and Arabic
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How law firms teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

Reception that routes, not forwards

Assign each enquiry to the associate for that practice area, with internal notes the client never sees.

  • Assign or transfer with a note
  • Categories for practice area
  • Own login for each person
EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

Real screen · demo workspace with example data

Enquiries tracked to engagement

Move prospective clients from enquiry to consultation to engaged.

  • Stages you name yourself
  • Hot leads flagged
  • Filter by associate
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Office hours and away messages

Set hours per number so clients know when to expect a reply.

  • Hours set day by day
  • Away message when closed
  • Greeting for new contacts
Greeting settings for a WhatsApp number: the automatic message sent once to new customers during office hours

Real screen · demo workspace with example data

A pipeline for law firms

An example you can set up in Settings → Pipeline stages and rename any time.

  1. New enquiry
  2. Conflict check
  3. Consultation booked
  4. Engagement sent
  5. Engaged
  6. Declined
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +212 WhatsApp Business number with you on WhatsApp, on Casablanca time, in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Casablanca and Rabat or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: New enquiry → Conflict check → Consultation booked → Engagement sent.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in Morocco, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Casablanca and Rabat or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in Morocco

EliteTeQ Inbox works for law firms, advocates and legal service providers in Morocco on your existing +212 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Casablanca and Rabat or anywhere else.

In Morocco, customers often message shops and services in Casablanca or Rabat on WhatsApp before ordering. EliteTeQ Inbox gives that conversation one owner on your team.

Customers in Morocco write in Darija, French and Arabic. Your team replies in the customer’s language, and template messages can be created in French.

Office hours are set day by day for each number. A common setup in Casablanca: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Morocco

Customers in Morocco pay with cards on the CMI network, Orange Money and local wallets, plus cash, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.

Marrakesh

Marrakesh-Safi Region · a major international tourism destination

Marrakesh's economy is dominated by international tourism, which makes its retail and hospitality trade highly seasonal and heavily exposed to foreign currency and card payment. Riads, restaurants and souk traders serve customers who rarely carry dirhams in quantity, so clean multi-currency and card handling on a single sale matters more here than anywhere else in Morocco. International tourism dominates, so riads, restaurants and souk traders serve customers who rarely carry dirhams in quantity. Enquiries to law firms teams in Marrakesh go to the right desk, with general questions in chat and sensitive details kept out.

Tangier

Tanger-Tétouan-Al Hoceïma Region · a northern port and industrial city

Tangier's economy centres on its port complex and manufacturing zones serving European markets, which gives it a substantial wage-earning workforce and a large share of business-to-business supply trade. Proximity to Europe adds both visitor traffic and cross-border pricing comparison. Bilingual receipting applies and card use is well established. Enquiries to law firms teams in Tangier go to the right desk, with general questions in chat and sensitive details kept out.

Fes

Fès-Meknès · Morocco's historic imperial city and a centre of traditional crafts

Fes is known for its old medina, where artisans in leather, ceramics and textiles trade alongside shops serving tourists and residents. Cash remains common next to cards and mobile wallets, and taxes are administered by the Direction Générale des Impôts. Artisans and shops in the medina serve tourists and residents, often from the same small premises. Enquiries to law firms teams in Fes go to the right desk, with general questions in chat and sensitive details kept out.

EliteTeQ Inbox in every city of Morocco

  • CasablancaCasablanca-Settat Region · Morocco's economic capital and main port
  • RabatRabat-Salé-Kénitra Region · Morocco's capital
  • MarrakeshMarrakesh-Safi Region · a major international tourism destination
  • TangierTanger-Tétouan-Al Hoceïma Region · a northern port and industrial city
  • FesFès-Meknès · Morocco's historic imperial city and a centre of traditional crafts

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for law firms in Morocco?

Yes. Law firms teams in Morocco use EliteTeQ Inbox with their own +212 WhatsApp Business number. Staff in Casablanca, Rabat or anywhere else answer from their own logins, customers write in Darija, French and Arabic, and office hours run on Casablanca time. Plans start at $29 a month with a 7-day free trial.

Is it appropriate for confidential client communication?

Use it for enquiries and logistics. Access tokens are stored encrypted and each person signs in with their own login, but EliteTeQ Inbox is not a document-management or e-discovery system. Keep privileged documents in your practice system and follow your bar’s rules on client communication.

Can only certain staff see enquiries?

Only people you invite can sign in. Roles (Owner, Admin, Agent) control settings and team management; invite only staff who should handle client enquiries.

Can it send consultation reminders?

Yes, as an approved WhatsApp template to a client who agreed to hear from you, sent one by one.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every law firms enquiry is an opportunity. Don’t let yours get lost in Morocco.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our law firms business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Morocco.

WhatsAppIndustries