Reservations and takeaway, one list
Hosts, cashier and manager answer the same number, each with their own login.
- Own login for each staff member
- Auto-assign in turn
- Away messages after closing
Real screen · demo workspace with example data
For restaurants, cafés and caterers · Morocco
Stop missing orders during the rush.Answer every reservation and takeaway from one inbox.EliteTeQ Inbox for restaurants, cafés, caterers and takeaways in Morocco
It’s 7pm, the floor is full, and the restaurant phone is buzzing with table requests and takeaway orders. Nobody can look at it until 10pm.
EliteTeQ Inbox lets your manager, hosts and takeaway desk answer reservations, orders and menu questions from WhatsApp, Instagram and Facebook in one shared inbox. Event and catering enquiries are tracked to a deposit. Staff in Casablanca and Rabat or anywhere else answer from one +212 business number, with office hours on Casablanca time.
No credit card required · Plans from $29/month
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
- Table reservations
- Takeaway and delivery orders
- Menu and price questions
- Events and catering
Already using it? Sign in
- The ad this customer tapped
- Lead stage, one tap
- Internal comment, never sent
- Time left to reply
Real screen · demo workspace with example data
Sound familiar? What restaurants teams in Morocco tell us
During service nobody can check the phone, and orders sit unanswered.
EliteTeQ Inbox
Anyone on shift answers from their own login. Waiting chats rise to the top and show how long the guest has waited.
Catering and party enquiries get a price and then nothing.
EliteTeQ Inbox
Event enquiries sit on a pipeline from enquiry to deposit, flagged hot when they are waiting for you.
People ask “are you open?” at midnight and we answer at noon.
EliteTeQ Inbox
Office hours per number send an away message the moment you are closed.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
One shared inbox for restaurants, cafés, caterers and takeaways in Morocco.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Morocco write in Darija, French and Arabic, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
Start Your Free TrialWith EliteTeQ Inbox, you can
- Table reservations
- Takeaway and delivery orders
- Menu and price questions
- Events and catering
What is a WhatsApp CRM for restaurants?
A WhatsApp CRM for restaurants is a shared inbox and lead pipeline for the messages restaurants, cafés, caterers and takeaways in Morocco get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Enquiry, Menu or quote sent, Booked), and shows the owner who answered and how fast.
- One business number, many staff, each with their own login
- Every chat assigned to one person, with internal notes
- A pipeline named after your own steps
- Reports on reply speed, leads per day and ad sources
EliteTeQ Inbox at a glance
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Morocco | +212 WhatsApp Business numbers, office hours on Casablanca time |
| Languages | Customers write in Darija, French and Arabic |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
How restaurants teams use EliteTeQ Inbox
Real screens from our demo workspace, with example data.
Events and catering tracked
Track private dining, parties and catering from enquiry to deposit.
- Stages you name yourself
- Hot leads flagged
- Filter by teammate
Real screen · demo workspace with example data
Comments that ask for the menu
Instagram and Facebook comments next to your chats, with automatic replies for “menu” or “price”.
- Comments with the post
- Keyword auto-replies
- Public or private reply
Real screen · demo workspace with example data
A pipeline for restaurants
An example you can set up in Settings → Pipeline stages and rename any time.
- Enquiry
- Menu or quote sent
- Booked
- Deposit paid
- Done
- Lost
Try It With My Team
No credit card required · Plans from $29/month
Get your team answering in a day
No installation and no long training.
Create your account
Register with your email. The 7-day trial opens every feature, no card needed.
Connect your channels
Link your Facebook Page and Instagram. We connect your +212 WhatsApp Business number with you on WhatsApp, on Casablanca time, in about 40 minutes.
Invite your team
Add staff with their own logins as Owner, Admin or Agent, whether they work in Casablanca and Rabat or from home.
Set up your pipeline
Name the stages after how you work, for example: Enquiry → Menu or quote sent → Booked → Deposit paid.
Start answering
Assign chats, follow up hot leads and watch the reports.
Create Your Free Account
No credit card required · Plans from $29/month
More than a shared inbox. A better way to manage your customer relationships.
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
- Designed for teams
- Employees work with their own logins, roles and responsibilities.
- Conversations connected to customers
- Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
- Visibility for management
- See how your team handles enquiries, how fast they reply and where follow-ups are needed.
- Grows with your business
- Start with a small team, then add people, numbers and a bigger plan as you grow.
- Easy to get started
- Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.
Simple pricing. No complicated contracts.
The same plans for every industry in Morocco, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
Try Growth free for 7 daysNo card needed · you choose the plan when you pay
Phones and personal chats vs EliteTeQ Inbox
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Casablanca and Rabat or at home.
| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |
EliteTeQ Inbox in Morocco
EliteTeQ Inbox works for restaurants, cafés, caterers and takeaways in Morocco on your existing +212 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Casablanca and Rabat or anywhere else.
In Morocco, customers often message shops and services in Casablanca or Rabat on WhatsApp before ordering. EliteTeQ Inbox gives that conversation one owner on your team.
Customers in Morocco write in Darija, French and Arabic. Your team replies in the customer’s language, and template messages can be created in French.
Office hours are set day by day for each number. A common setup in Casablanca: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.
Selling on WhatsApp in Morocco
Customers in Morocco pay with cards on the CMI network, Orange Money and local wallets, plus cash, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.
Rabat
Rabat-Salé-Kénitra Region · Morocco's capital
Rabat's trade is driven by government, diplomatic and university activity rather than industry, producing steadier weekday demand and a higher average basket than most Moroccan cities. Card payment is common in the formal retail and restaurant sector. Bilingual French and Arabic receipting applies, and businesses here lean toward service and hospitality rather than wholesale. Booking requests from Rabat reach whoever is on shift, with an away message when you are closed.
Marrakesh
Marrakesh-Safi Region · a major international tourism destination
Marrakesh's economy is dominated by international tourism, which makes its retail and hospitality trade highly seasonal and heavily exposed to foreign currency and card payment. Riads, restaurants and souk traders serve customers who rarely carry dirhams in quantity, so clean multi-currency and card handling on a single sale matters more here than anywhere else in Morocco. International tourism dominates, so riads, restaurants and souk traders serve customers who rarely carry dirhams in quantity. Booking requests from Marrakesh reach whoever is on shift, with an away message when you are closed.
Tangier
Tanger-Tétouan-Al Hoceïma Region · a northern port and industrial city
Tangier's economy centres on its port complex and manufacturing zones serving European markets, which gives it a substantial wage-earning workforce and a large share of business-to-business supply trade. Proximity to Europe adds both visitor traffic and cross-border pricing comparison. Bilingual receipting applies and card use is well established. Booking requests from Tangier reach whoever is on shift, with an away message when you are closed.
EliteTeQ Inbox in every city of Morocco
- CasablancaCasablanca-Settat Region · Morocco's economic capital and main port
- RabatRabat-Salé-Kénitra Region · Morocco's capital
- MarrakeshMarrakesh-Safi Region · a major international tourism destination
- TangierTanger-Tétouan-Al Hoceïma Region · a northern port and industrial city
- FesFès-Meknès · Morocco's historic imperial city and a centre of traditional crafts
Reviewed by the EliteTeQ team ·
Questions businesses ask us
Not answered here? A person from our team replies on WhatsApp.
Ask a humanIs there a WhatsApp CRM for restaurants in Morocco?
Yes. Restaurants teams in Morocco use EliteTeQ Inbox with their own +212 WhatsApp Business number. Staff in Casablanca, Rabat or anywhere else answer from their own logins, customers write in Darija, French and Arabic, and office hours run on Casablanca time. Plans start at $29 a month with a 7-day free trial.
Does it send orders to the kitchen?
No. EliteTeQ Inbox handles the conversation; orders go to the kitchen the way they do today. EliteTeQ POS has a kitchen display if you need one.
Can it take payment for orders?
No. Share your usual payment details in the chat and mark the order as paid on the pipeline.
Can we answer from a tablet at the host stand?
Yes. It runs in any browser and installs on Android and iPhone.
Can several staff use the same WhatsApp number?
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
How much does it cost?
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
Every restaurants enquiry is an opportunity. Don’t let yours get lost in Morocco.
Bring your channels, your team and every customer conversation into one organised workspace.
No credit card required · Plans from $29/month
Or WhatsApp us on +1 214 423 5355