For marketing, advertising and social media agencies · Côte d'Ivoire

Stop running clients from account managers’ phones.Give the agency one shared inbox.EliteTeQ Inbox for digital marketing, advertising and social media agencies in Côte d'Ivoire

Every account manager talks to clients on personal WhatsApp. When someone is off or leaves, nobody knows what was promised, and new-business leads go unanswered.

EliteTeQ Inbox gives your agency one shared inbox for client and new-business conversations on WhatsApp, Facebook and Instagram. Each client has an account owner, new leads are tracked to a signed retainer, and you can see which campaigns bring enquiries. Staff in Abidjan and Bouaké or anywhere else answer from one +225 business number, with office hours on Abidjan time (GMT).

Start Your 7-Day Free Trial

No credit card required · Plans from $29/month

WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes

  • New-business enquiries
  • Client approvals and feedback
  • Campaign questions
  • Reporting requests
EliteTeQ Inbox chat screen: the list of customer chats with unread counts and the teammate on each, and an open Messenger chat that started from an ad, with an automatic greeting, a staff reply, an internal comment, the lead stage and the reply-window timer
  1. The ad this customer tapped
  2. Lead stage, one tap
  3. Internal comment, never sent
  4. Time left to reply
A chat on the phone that started from an Instagram ad, with replies from the Instagram app and from a teammate

Real screen · demo workspace with example data

Sound familiar? What marketing agencies teams in Côte d'Ivoire tell us

  1. Client conversations live on account managers’ personal phones.

    EliteTeQ Inbox

    An open customer chat in EliteTeQ Inbox showing the ad it came from, an automatic greeting, a staff reply and an internal comment to the owner

    Clients write to the agency number. Every chat stays in the shared inbox with one owner and internal notes.

  2. New-business enquiries from our own ads get lost among client chats.

    EliteTeQ Inbox

    Pipeline filtered to hot leads, with reasons like New from an ad and Waiting for your reply

    New leads sit on a pipeline, flagged hot when they come from an ad or are waiting for you.

  3. We can’t show which of our own ads bring clients.

    EliteTeQ Inbox

    Report card showing the share of leads from direct messages versus ads, and the top ads ranked by leads and clients won

    Click-to-WhatsApp ad leads carry the ad’s name, and reports rank ads by leads and clients won.

Every enquiry is a customer deciding where to spend. Don’t let yours wait.

One shared inbox for digital marketing, advertising and social media agencies in Côte d'Ivoire.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Côte d'Ivoire write in French, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial

With EliteTeQ Inbox, you can

  • New-business enquiries
  • Client approvals and feedback
  • Campaign questions
  • Reporting requests

What is a WhatsApp CRM for marketing agencies?

A WhatsApp CRM for marketing agencies is a shared inbox and lead pipeline for the messages digital marketing, advertising and social media agencies in Côte d'Ivoire get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New lead, Discovery call, Proposal sent), and shows the owner who answered and how fast.

  • One business number, many staff, each with their own login
  • Every chat assigned to one person, with internal notes
  • A pipeline named after your own steps
  • Reports on reply speed, leads per day and ad sources

EliteTeQ Inbox at a glance

EliteTeQ Inbox at a glance
ProductEliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya)
What it isA WhatsApp team inbox and CRM
ChannelsWhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments
Works onAny browser; installs on Android and iPhone
PriceFrom $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months
Free trial7 days, every feature open
WhatsApp numbers1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta)
In Côte d'Ivoire+225 WhatsApp Business numbers, office hours on Abidjan time (GMT)
LanguagesCustomers write in French
SetupAbout 40 minutes, or done with you on WhatsApp
Last reviewed2026-11-01

How marketing agencies teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

Account managers, one inbox

Each client has an owner, and colleagues can step in with the full history.

  • Assign and transfer with notes
  • Internal comments with @mentions
  • Categories per client or service
EliteTeQ Inbox chat list with views for All, Mine, Unassigned and Unread, filters by stage, team and category, and each chat’s channel, unread count and teammate

Real screen · demo workspace with example data

New business on a pipeline

Track prospects from first message to signed retainer, filtered by owner.

  • Stages you name yourself
  • Hot leads flagged
  • Insights on stage movement
EliteTeQ Inbox pipeline board with columns from New lead to Client and Lost, each card showing the customer, the last message, hot-lead reasons and the teammate in charge

Real screen · demo workspace with example data

Prove which ads work

Leads from ads against direct, top ads, and clients won.

  • Ad name on every lead
  • Clients won per ad
  • Print or save as PDF
EliteTeQ Inbox reports: new leads, typical first reply time, clients won, leads per day from ads and direct, and the top ads by leads

Real screen · demo workspace with example data

A pipeline for marketing agencies

An example you can set up in Settings → Pipeline stages and rename any time.

  1. New lead
  2. Discovery call
  3. Proposal sent
  4. Negotiating
  5. Signed
  6. Lost
Try It With My Team

No credit card required · Plans from $29/month

Get your team answering in a day

No installation and no long training.

  1. Create your account

    Register with your email. The 7-day trial opens every feature, no card needed.

  2. Connect your channels

    Link your Facebook Page and Instagram. We connect your +225 WhatsApp Business number with you on WhatsApp, on Abidjan time (GMT), in about 40 minutes.

  3. Invite your team

    Add staff with their own logins as Owner, Admin or Agent, whether they work in Abidjan and Bouaké or from home.

  4. Set up your pipeline

    Name the stages after how you work, for example: New lead → Discovery call → Proposal sent → Negotiating.

  5. Start answering

    Assign chats, follow up hot leads and watch the reports.

Create Your Free Account

No credit card required · Plans from $29/month

More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

Designed for teams
Employees work with their own logins, roles and responsibilities.
Conversations connected to customers
Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
Visibility for management
See how your team handles enquiries, how fast they reply and where follow-ups are needed.
Grows with your business
Start with a small team, then add people, numbers and a bigger plan as you grow.
Easy to get started
Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

Simple pricing. No complicated contracts.

The same plans for every industry in Côte d'Ivoire, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

Try Growth free for 7 daysNo card needed · you choose the plan when you pay

Build your package: extra people, numbers and onboarding →

Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Abidjan and Bouaké or at home.

Phones and personal chats vs EliteTeQ Inbox
Phones and personal chatsEliteTeQ Inbox
Whoever holds the phone answersEvery staff member answers from their own login
Two people reply to the same customerEach chat is assigned to one person
Quotes and follow-ups forgottenWaiting chats and hot leads are flagged
Instagram, Facebook and WhatsApp on different devicesEvery channel in the same list
No idea how fast customers get an answerReply speed and leads per person in reports

EliteTeQ Inbox in Côte d'Ivoire

EliteTeQ Inbox works for digital marketing, advertising and social media agencies in Côte d'Ivoire on your existing +225 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Abidjan and Bouaké or anywhere else.

In Côte d’Ivoire, shops and services in Abidjan sell a great deal through WhatsApp conversations and Facebook pages. EliteTeQ Inbox brings both into one place for the team.

Customers in Côte d’Ivoire mostly write in French. Your team replies in French, and template messages for customers who haven’t written in 24 hours can be created in French too.

Office hours are set day by day for each number. A common setup in Abidjan: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

Selling on WhatsApp in Côte d'Ivoire

Abidjan is the commercial centre of francophone West Africa, with four competing mobile wallets in common use and districts that behave like separate markets. San-Pédro runs on the cocoa calendar.

Korhogo

Savanes District · the largest city in northern Côte d'Ivoire

Agricultural trade and crafts feed a busy regional market. Korhogo is the commercial centre of northern Côte d'Ivoire, trading in agricultural produce such as cotton and cashew alongside crafts. Mobile money (Orange Money, MTN, Wave) is widely used, and taxes are administered by the Direction Générale des Impôts. Client enquiries from Korhogo get an owner and a follow-up instead of sitting in someone’s personal chats.

Abidjan

Abidjan Autonomous District · Côte d'Ivoire's economic capital and principal port

Plateau trades on weekdays for offices, Adjamé and Treichville run dense low-margin market commerce, and Cocody and Marcory carry higher-basket retail and restaurants. Each has its own peak hour. Abidjan is the commercial centre of francophone West Africa, and its retail geography is genuinely segmented: the business district of Plateau, the dense trading quarters of Adjamé and Treichville, and the higher-basket restaurant and retail corridors of Cocody and Marcory each behave differently. Client enquiries from Abidjan get an owner and a follow-up instead of sitting in someone’s personal chats.

Yamoussoukro

Yamoussoukro Autonomous District · Côte d'Ivoire's political capital

Commerce follows the institutional calendar — conferences, official visits and government activity — rather than market days, leaving quiet stretches between. Most businesses hold a single site. Yamoussoukro is the official capital and an administrative and institutional centre rather than a trading one, so retail and hospitality demand follows government activity, conferences and visitor flows more than market days. Client enquiries from Yamoussoukro get an owner and a follow-up instead of sitting in someone’s personal chats.

EliteTeQ Inbox in every city of Côte d'Ivoire

  • AbidjanAbidjan Autonomous District · Côte d'Ivoire's economic capital and principal port
  • YamoussoukroYamoussoukro Autonomous District · Côte d'Ivoire's political capital
  • BouakéVallée du Bandama · Côte d'Ivoire's second city and a central trade junction
  • San-PédroBas-Sassandra District · a major cocoa-exporting port
  • KorhogoSavanes District · the largest city in northern Côte d'Ivoire

Reviewed by the EliteTeQ team ·

Questions businesses ask us

Not answered here? A person from our team replies on WhatsApp.

Ask a human
Is there a WhatsApp CRM for marketing agencies in Côte d'Ivoire?

Yes. Marketing agencies teams in Côte d'Ivoire use EliteTeQ Inbox with their own +225 WhatsApp Business number. Staff in Abidjan, Bouaké or anywhere else answer from their own logins, customers write in French, and office hours run on Abidjan time (GMT). Plans start at $29 a month with a 7-day free trial.

Can we manage our clients’ WhatsApp numbers too?

Each workspace is one business. To answer for a client’s own number, set up a workspace for that client; numbers and pages belong to the business that owns them.

Can we connect our agency’s Facebook Page and Instagram?

Yes. Link your Page and Instagram account so DMs and comments land next to WhatsApp.

Do you have a reseller or agency programme?

Message us on WhatsApp and we’ll talk through setting up workspaces for your clients.

Can several staff use the same WhatsApp number?

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

How much does it cost?

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)

Every marketing agencies enquiry is an opportunity. Don’t let yours get lost in Côte d'Ivoire.

Bring your channels, your team and every customer conversation into one organised workspace.

No credit card required · Plans from $29/month

Or WhatsApp us on +1 214 423 5355

To: EliteTeQ · +1 214 423 5355

Hi EliteTeQ! I’d like to see how EliteTeQ Inbox would work for our marketing agencies business and the enquiries we get on WhatsApp, Facebook and Instagram. I’m in Côte d'Ivoire.

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