Showroom and online, one inbox
Instagram, Facebook and WhatsApp in one list, answered by sales staff with their own logins.
- Comments next to DMs
- Auto-assign in turn
- Own login for each person

Real screen · demo workspace with example data
For furniture, interiors and home-improvement stores · Qatar
A customer sends a photo of a sofa from your Instagram and asks for a quote in grey, 3-seater, delivered. The quote goes out, and nobody follows up before they find it cheaper.
EliteTeQ Inbox brings product enquiries, quotes, custom orders and delivery questions from WhatsApp, Instagram and Facebook into one shared inbox. Every buyer is tracked from quote to deposit to delivery, and your showroom and online team share the work. Staff in Doha and Al Wakrah or anywhere else answer from one +974 business number, with office hours on Doha time (AST).
No credit card required · Plans from $29/month
WhatsApp or call +1 214 423 5355 · a person replies, usually in under 10 minutes
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Real screen · demo workspace with example data
Quotes for custom pieces go out and nobody follows up.
EliteTeQ Inbox

Each buyer sits on a pipeline. “Quote sent” leads waiting for you are flagged hot.
Showroom staff and the online team answer the same customer.
EliteTeQ Inbox

Each chat belongs to one person. Pass a buyer between showroom and online with a note.
Instagram comments asking “price?” sit for days.
EliteTeQ Inbox

Comments come into the inbox with keyword auto-replies for “price”.
Every enquiry is a customer deciding where to spend. Don’t let yours wait.
EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.
Customers in Qatar write in Arabic and English, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:
Less switching between phones. More enquiries turned into customers.
Start Your Free TrialWith EliteTeQ Inbox, you can
A WhatsApp CRM for furniture & home is a shared inbox and lead pipeline for the messages furniture shops, interior designers, kitchen and home-improvement stores in Qatar get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example Enquiry, Quote sent, Deposit paid), and shows the owner who answered and how fast.
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
|---|---|
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Qatar | +974 WhatsApp Business numbers, office hours on Doha time (AST) |
| Languages | Customers write in Arabic and English |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |
Real screens from our demo workspace, with example data.
Instagram, Facebook and WhatsApp in one list, answered by sales staff with their own logins.

Real screen · demo workspace with example data
Track each order through quote, deposit, production and delivery.

Real screen · demo workspace with example data
Reports rank ads by leads and clients won, and show leads from ads against direct.

Real screen · demo workspace with example data
An example you can set up in Settings → Pipeline stages and rename any time.
No credit card required · Plans from $29/month
No installation and no long training.
Register with your email. The 7-day trial opens every feature, no card needed.
Link your Facebook Page and Instagram. We connect your +974 WhatsApp Business number with you on WhatsApp, on Doha time (AST), in about 40 minutes.
Add staff with their own logins as Owner, Admin or Agent, whether they work in Doha and Al Wakrah or from home.
Name the stages after how you work, for example: Enquiry → Quote sent → Deposit paid → In production.
Assign chats, follow up hot leads and watch the reports.
No credit card required · Plans from $29/month
A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.
The same plans for every industry in Qatar, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.
The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Doha and Al Wakrah or at home.
| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |
EliteTeQ Inbox works for furniture shops, interior designers, kitchen and home-improvement stores in Qatar on your existing +974 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Doha and Al Wakrah or anywhere else.
In Qatar, shops and services in Doha take many enquiries on WhatsApp. EliteTeQ Inbox gives each enquiry an owner on the team and keeps the full history with the customer.
Customers in Qatar write in Arabic, English or both. Your team replies in the customer’s language inside the 24-hour window; template messages can currently be created in English.
The working week in Qatar runs Sunday to Thursday, and office hours are set day by day, so Friday can be closed and Saturday short or closed. Customers who write on the weekend get your away message, at most once every 12 hours, and their chats wait at the top of the list for Sunday morning.
Customers in Qatar pay with cards, Apple Pay, Ooredoo Money, and contactless, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.
Al Daayen Municipality · a planned city north of Doha
Lusail is a purpose-built city with new commercial districts, marina retail and hospitality, serving a high-income residential and visitor base. Demand is concentrated around leisure, dining and premium retail rather than everyday convenience trade, card and digital wallet payment dominate, and businesses are typically newly established rather than long-standing. A purpose-built city whose marina retail and hospitality serve a high-income residential and visitor base, with businesses typically newly established. Furniture & home enquiries from Lusail land in one shared inbox, so a quote never waits on one person’s phone.
Al Khor Municipality · a coastal town in northern Qatar
Al Khor is a coastal town in northern Qatar whose residents include many workers from the nearby Ras Laffan industrial area. Residents and industrial-area workers shop locally for daily needs. Furniture & home enquiries from Al Khor land in one shared inbox, so a quote never waits on one person’s phone.
Ad-Dawhah Municipality · Qatar's capital and commercial centre
Doha's retail is concentrated in large modern malls and hotel and restaurant districts serving a heavily expatriate population and international visitors, which makes card and digital wallet payment the default and cash a minority tender. Arabic and English are both in normal commercial use. Large modern malls and hotel and restaurant districts serve a heavily expatriate population and international visitors, making cash a minority tender. Furniture & home enquiries from Doha land in one shared inbox, so a quote never waits on one person’s phone.
Reviewed by the EliteTeQ team ·
Not answered here? A person from our team replies on WhatsApp.
Ask a humanYes. Furniture & home teams in Qatar use EliteTeQ Inbox with their own +974 WhatsApp Business number. Staff in Doha, Al Wakrah or anywhere else answer from their own logins, customers write in Arabic and English, and office hours run on Doha time (AST). Plans start at $29 a month with a 7-day free trial.
Yes. Reply freely within 24 hours of the customer’s last message, or send an approved WhatsApp template after that.
No. For stock and sales, EliteTeQ POS handles furniture inventory; EliteTeQ Inbox handles the conversations.
Yes. Connect several WhatsApp Business numbers in one workspace, each with its own team.
Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.
Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.
WhatsApp rules on this page, from Meta:WhatsApp Business Platform pricing (Meta)Messaging limits (Meta)Message templates (Meta)Business phone numbers and limits (Meta)About the WhatsApp Business Platform (Meta)
Bring your channels, your team and every customer conversation into one organised workspace.
No credit card required · Plans from $29/month
Or WhatsApp us on +1 214 423 5355