# Pay for your team size, nothing else: EliteTeQ Inbox pricing in Nigeria

**Every plan has WhatsApp, Facebook, Instagram and comments. You pay for how many people and numbers you need.**

Prices are in US dollars for businesses in Nigeria, per month. Pay yearly and you pay for 10 months instead of 12. Start with a 7-day trial that opens every feature, then pick the plan that fits.

- 7-day free trial, no plan needed to start
- Yearly billing costs 10 months
- Add people for $8 or numbers for $10 a month
- Your chats and contacts are kept safe if a payment is late

Try any plan free for 7 days: https://crm.eliteteqpos.com/signup (7 days free · no card needed · every feature open)

## Before you pay anything

> I don’t want to pay before I know my staff will use it.

Start with 7 days free, with every feature open. Choose a plan only once your team is answering from the inbox.

> We’re three people now. Maybe twelve next year.

Starter covers three people today. Add people for $8 a month as you grow, or move to Business, where the number of people is unlimited.

> Each branch has its own WhatsApp number.

Growth includes two numbers and Business three, all in one inbox, each with its own team, greeting and hours. Add more for $10 a month each, up to 20 per business: Meta’s limit once your business is verified.

### Not sure which plan fits your team?

Tell us how many people answer customers and how many WhatsApp numbers you have. We’ll tell you the cheapest plan that works, in plain numbers. [Find my plan on WhatsApp](https://wa.me/12144235355?text=Hi%20EliteTeQ!%20Which%20EliteTeQ%20Inbox%20plan%20fits%20us%3F%20We%20have%20__%20people%20answering%20customers%20and%20__%20WhatsApp%20numbers.%20I%E2%80%99m%20in%20Nigeria.) on WhatsApp +1 214 423 5355.

## How paying for EliteTeQ Inbox works

You try everything first, then choose a plan in Settings → Billing.

1. **Start the free trial** — For 7 days everything in Business is open, so your team can try every feature.
2. **Pick a plan** — Choose Starter, Growth or Business, monthly or yearly, and add extra people or numbers if you need them.
3. **Pay** — Card, charged in Kenyan shillings at the day’s rate. Paystack handles the payment and you get a receipt straight away.
4. **Grow when you need to** — Choose a bigger plan at your next payment, or ask us to add people or numbers to your plan. Your chats and contacts stay as they are.

## How much does EliteTeQ Inbox cost?

EliteTeQ Inbox costs $29 a month on Starter (1 WhatsApp number, 3 people), $59 on Growth (2 numbers, 6 people) and $99 on Business (3 numbers, unlimited people). Paying yearly costs 10 months: $290, $590 or $990. Extra people on Starter or Growth are $8 a month each, and extra WhatsApp numbers $10 on any plan.

- Every plan includes WhatsApp, Facebook, Instagram and comments
- 7-day free trial with everything open
- Optional one-off setup from $50
- Meta’s own message charges are separate

## EliteTeQ Inbox at a glance

| | |
|---|---|
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Nigeria | +234 WhatsApp Business numbers, office hours on Lagos time (WAT) |
| Languages | Customers write in English, Pidgin, Yoruba, Hausa and Igbo |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |

## Plans and prices

US dollars per month. Yearly billing costs 10 months. Every plan starts with a 7-day free trial.

| Plan | Monthly | Yearly | WhatsApp numbers | People | Includes |
|---|---|---|---|---|---|
| Starter | $29 | $290 | 1 | 3 | Facebook & Instagram inbox; Comments management; WhatsApp shared inbox; Basic CRM and lead management; Conversation assignments; Basic reports |
| Growth (most popular) | $59 | $590 | 2 | 6 | Everything in Starter; Advanced CRM and sales pipeline; Automated greetings and follow-ups; AI-assisted replies (coming soon); Campaign tracking; Staff performance reports; Advanced conversation management |
| Business | $99 | $990 | 3 | Unlimited | Everything in Growth; Multiple WhatsApp numbers; Advanced automation workflows (coming soon); AI-powered customer support (coming soon); Multiple teams and departments (coming soon); Advanced analytics; Priority support |

### Build your package: add-ons on any plan

- Extra team members: $8 a month each
- Extra WhatsApp numbers: $10 a month each, for another branch or department, up to 20 numbers per business (Meta’s limit once the business is verified; 2 before)
- Advanced AI package: from $19 a month (coming soon)
- A year of any add-on costs 10 months, like the plans.

### Onboarding (one-off, optional)

- **No thanks** — set it up yourself with the guides.
- **Basic setup ($50)** — We connect WhatsApp, Facebook and Instagram and add your team.
- **Standard ($100)** — Basic, plus importing your contacts and setting up your pipeline, templates and automatic replies.
- **Premium ($150)** — Standard, plus a 1-hour training for your team and a check-in two weeks later.

Meta charges separately for template messages you start, at its rate for the customer’s country. Replies within 24 hours of a customer’s message are free.

## What the price covers

The same inbox on every plan; bigger plans add people, numbers and deeper reports.

### Starter: one number, three people

For a small business where the owner and two staff answer customers on WhatsApp, Facebook and Instagram.

- Shared inbox and comments
- Lead pipeline
- Assign chats
- Basic reports

### Growth: two numbers, six people

For a sales team handling many chats a day, or a shop with two branches, with automatic greetings, ad tracking and a report on each teammate.

- Advanced CRM and sales pipeline
- Automated greetings and follow-ups
- Campaign tracking for Click-to-WhatsApp ads
- Staff performance reports

### Business: unlimited people, three numbers

Add as many staff as you need, with no charge per person, and three WhatsApp numbers in one workspace, each with its own colour, greeting, office hours and team.

- Switch between numbers or see all at once
- Staff limited to the numbers they handle
- Advanced analytics
- Priority support

## Monthly vs yearly

Yearly billing gives you two months free on every plan, for businesses in Nigeria as everywhere.

| Monthly | Yearly (10 months) |
|---|---|
| Starter: $29 a month | Starter: $290 a year |
| Growth: $59 a month | Growth: $590 a year |
| Business: $99 a month | Business: $990 a year |
| Extra person: $8 a month | Extra person: $80 a year |
| Extra number: $10 a month | Extra number: $100 a year |

## Which plan fits your business

Starter suits a shop or salon with up to three people answering. Growth suits a sales team or two branches. Business suits a bigger team, with no limit on people.

- [Beauty salons](https://eliteteqpos.com/ng/industries/beauty-salons/)
- [Restaurants & cafés](https://eliteteqpos.com/ng/industries/restaurants-and-cafes/)
- [Clothing stores](https://eliteteqpos.com/ng/industries/clothing-stores/)
- [Electronics stores](https://eliteteqpos.com/ng/industries/electronics-stores/)
- [Mobile phone shops](https://eliteteqpos.com/ng/industries/mobile-phone-shops/)
- [Pharmacies](https://eliteteqpos.com/ng/industries/pharmacies/)
- [Hardware stores](https://eliteteqpos.com/ng/industries/hardware-stores/)
- [Wholesale & distribution](https://eliteteqpos.com/ng/industries/wholesale-distribution/)

## EliteTeQ Inbox in Nigeria

Businesses in Nigeria pay the same US-dollar prices. Card, charged in Kenyan shillings at the day’s rate. Replies inside the 24-hour window after a customer writes are free. Meta charges for template messages you start (marketing, authentication and most utility templates), priced by the customer’s country, so a template to a Nigerian number is billed at Meta’s Nigeria rate. Chats that start from a Click-to-WhatsApp ad are free for 72 hours. Meta bills these charges to your own Meta account; they are not part of the EliteTeQ price.

In Nigeria, a lot of buying starts as a WhatsApp or Instagram message: a price check, a “is this available?”, a photo of a product. When one phone is shared between staff, those enquiries get lost overnight. EliteTeQ Inbox puts them in one list that the whole team can see, from Lagos to Kano.

Customers write in English, Pidgin, Yoruba, Hausa or Igbo, often mixed in one chat. Your team answers the way the customer writes; template messages are created in English.

Office hours are set day by day for each number. A common setup in Lagos or Abuja: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

- **Numbers:** +234 (e.g. +234 803 000 0000)
- **Office hours:** Run on Lagos time (WAT)
- **Weekend:** Saturday and Sunday
- **Templates:** English
- **Price:** From $29 a month, in US dollars
- **Paying:** Card, charged in Kenyan shillings at the day’s rate

## Selling on WhatsApp in Nigeria

Commerce is concentrated in Lagos, the southeast trading cities and the northern market hubs, each with its own pricing culture. Instant transfer displaced cash faster than most markets, and agent networks fill the gap where branches do not reach. Power interruption is a daily operating assumption, not an incident.

### [Port Harcourt](https://eliteteqpos.com/port-harcourt/)

Rivers State · the centre of Nigeria's oil and gas industry

Demand follows contractor cycles and corporate accounts more than walk-in footfall, and the expatriate-facing venues trade on a different basket entirely. Heavy Delta rainfall knocks out power and connectivity for hours at a time, often in the same season every year. Port Harcourt's retail and hospitality trade is tied to the oil and gas economy and the contractor and expatriate spending that comes with it, which makes demand more cyclical than in Lagos or Ibadan and raises the share of card and corporate account payments. The same prices apply to a team in Port Harcourt as anywhere else.

### [Onitsha](https://eliteteqpos.com/onitsha/)

Anambra State · one of West Africa's largest market and distribution centres

The main market sets prices for a wide swathe of the southeast, and goods arrive in bulk before being broken down and moved on within days. Trading starts early and volume is relentless. Onitsha is a distribution city first and a retail city second: goods arrive, are broken into smaller lots and move on across the southeast and beyond. The same prices apply to a team in Onitsha as anywhere else.

### [Aba](https://eliteteqpos.com/aba/)

Abia State · a manufacturing and garment-production centre

Production clusters and selling points sit side by side, so the same business often makes goods in the morning and sells them in the afternoon. Orders come from traders in batches rather than from individual shoppers. Aba is known for small-scale manufacturing, particularly garments, footwear and leather goods, much of it produced in clusters of workshops and sold on to traders. The same prices apply to a team in Aba as anywhere else.

### [Benin City](https://eliteteqpos.com/benin-city/)

Edo State · the commercial and administrative centre of Edo State

Retail concentrates along the ring road and the main market areas, with steady transit trade from the Lagos–southeast route passing through. Most operators run one or two outlets. Benin City serves as the trade and administrative hub for Edo State and a staging point on the routes between Lagos and the southeast, which gives it a steady mix of local retail, transit trade and government-linked services spending. The same prices apply to a team in Benin City as anywhere else.

### EliteTeQ Inbox in every city of Nigeria

- [Lagos](https://eliteteqpos.com/lagos/): Lagos State, Nigeria's commercial capital and busiest port city
- [Abuja](https://eliteteqpos.com/abuja/): Federal Capital Territory, Nigeria's administrative capital
- [Kano](https://eliteteqpos.com/kano/): Kano State, the commercial hub of northern Nigeria
- [Ibadan](https://eliteteqpos.com/ibadan/): Oyo State, a major southwestern commercial and university city
- [Port Harcourt](https://eliteteqpos.com/port-harcourt/): Rivers State, the centre of Nigeria's oil and gas industry
- [Onitsha](https://eliteteqpos.com/onitsha/): Anambra State, one of West Africa's largest market and distribution centres
- [Aba](https://eliteteqpos.com/aba/): Abia State, a manufacturing and garment-production centre
- [Benin City](https://eliteteqpos.com/benin-city/): Edo State, the commercial and administrative centre of Edo State
- [Enugu](https://eliteteqpos.com/enugu/): Enugu State, a southeastern administrative and commercial centre
- [Kaduna](https://eliteteqpos.com/kaduna/): Kaduna State, a northern industrial and administrative centre


## Questions businesses ask us

**Is there a free trial?**

Yes, 7 days with every Business feature open. You choose a plan in Settings → Billing when you’re ready.

**How do we pay?**

Card, charged in Kenyan shillings at the day’s rate, through Paystack. You get a receipt from EliteTeQ Softwares Limited for every payment.

**What happens if we pay late?**

Your chats and contacts are kept safe. Choose a plan and pay in Settings → Billing to carry on where you left off.

**Are WhatsApp’s message charges included?**

No. Meta charges for template messages you start, at its rate for the customer’s country, and bills your own Meta account. Replies within 24 hours of a customer’s message are free.

**Can we add more people or numbers?**

Yes. Each extra person is $8 a month on Starter or Growth (Business already has unlimited people), and each extra WhatsApp number is $10 a month on any plan. Yearly, each costs 10 months.

**How many WhatsApp numbers can one business have?**

Up to 20. That is Meta’s limit per business, not ours: a new business can register 2 WhatsApp numbers, and Meta raises it to 20 once the business is verified with Meta. Growth includes 2 numbers and Business 3; each extra number is $10 a month. Facebook and Instagram inboxes don’t count as numbers.

**Do you set it up for us?**

You can do it yourself, free. Or pick a one-off setup when you first pay: Basic $50 (we connect WhatsApp, Facebook and Instagram and add your team), Standard $100 (plus contacts, pipeline, templates and automatic replies) or Premium $150 (plus a 1-hour team training and a check-in two weeks later).

**How much does a WhatsApp CRM cost in Nigeria?**

EliteTeQ Inbox costs the same in Nigeria as everywhere: Starter is $29 a month (1 WhatsApp number, 3 people), Growth $59 (2 numbers, 6 people) and Business $99 (3 numbers, unlimited people), in US dollars. Paying yearly costs 10 months. Extra people are $8 a month and extra numbers $10. Card, charged in Kenyan shillings at the day’s rate. Meta’s own charges for template messages to Nigerian numbers are separate and billed to your Meta account.

**Why is EliteTeQ Inbox priced in US dollars in Nigeria?**

The plans are priced in US dollars in every country. Payment is by card on Paystack’s secure page and is charged in Kenyan shillings at the day’s rate, because EliteTeQ is based in Nairobi. Your bank may show a currency conversion.

Sources for the WhatsApp rules on this page (Meta):

- [WhatsApp Business Platform pricing (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing)
- [Messaging limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/messaging-limits)
- [Message templates (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/overview)
- [Business phone numbers and limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/business-phone-numbers/phone-numbers)
- [About the WhatsApp Business Platform (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/about-the-platform)

## Try every feature free first in Nigeria

Start the 7-day trial and pick a plan once your team is using it.

## More about EliteTeQ Inbox

- [EliteTeQ Inbox overview](https://eliteteqpos.com/ng/inbox/)
- [Shared WhatsApp inbox](https://eliteteqpos.com/ng/inbox/whatsapp-team-inbox/)
- [WhatsApp CRM & pipeline](https://eliteteqpos.com/ng/inbox/whatsapp-crm/)
- [Facebook & Instagram inbox](https://eliteteqpos.com/ng/inbox/facebook-instagram-inbox/)
- [Click-to-WhatsApp ad leads](https://eliteteqpos.com/ng/inbox/click-to-whatsapp-ads/)
- [WhatsApp API for developers](https://eliteteqpos.com/ng/inbox/api/)

## Talk to EliteTeQ about EliteTeQ Inbox

- WhatsApp or call: +1 214 423 5355 (https://wa.me/12144235355?text=Hi%20EliteTeQ!%20Which%20EliteTeQ%20Inbox%20plan%20fits%20us%3F%20We%20have%20__%20people%20answering%20customers%20and%20__%20WhatsApp%20numbers.%20I%E2%80%99m%20in%20Nigeria.)
- Email: info@eliteteqpos.com
- Web: https://eliteteqpos.com/ng/inbox/pricing/