# Stop losing buyers between the listing and the viewing. Give every property enquiry an agent — EliteTeQ Inbox for estate agents, developers and property managers in Nigeria

**A buyer messages about the 3-bedroom on your Instagram, asks for the price and location, and waits. By the time someone checks the office phone, they have booked a viewing with another agency.**

EliteTeQ Inbox puts every property enquiry from WhatsApp, Facebook and Instagram in one shared inbox. Each buyer or tenant is assigned to an agent, sits on a pipeline from enquiry to viewing to offer, and the ads that brought them are recorded. Staff in Lagos and Abuja or anywhere else answer from one +234 business number, with office hours on Lagos time (WAT).

- Price and location of a listing
- Viewing appointments
- Rental and lease enquiries
- Offers, deposits and paperwork questions

Start Your 7-Day Free Trial: https://crm.eliteteqpos.com/signup (No credit card required · Plans from $29/month)

## Sound familiar? What real estate teams in Nigeria tell us

> Our listings go out on Instagram and Facebook, and the questions land on five different agents’ phones.

Comments and DMs on your listings arrive in the same inbox as WhatsApp. Each enquiry is assigned to one agent, automatically or by hand.

> A buyer asked for a viewing on Saturday. Nobody confirmed, and they went with another agency.

Every buyer sits on the pipeline. “Viewing requested” is a stage, and the leads waiting for your reply are flagged hot.

> When an agent leaves, their buyers and the whole conversation leave with their phone.

Conversations belong to the business, not the agent’s phone. Reassign a buyer with a handover note and the full history stays.

*Every enquiry is a customer deciding where to spend. Don’t let yours wait.*

## One shared inbox for estate agents, developers and property managers in Nigeria.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Nigeria write in English, Pidgin, Yoruba, Hausa and Igbo, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

With EliteTeQ Inbox, you can:

- Price and location of a listing
- Viewing appointments
- Rental and lease enquiries
- Offers, deposits and paperwork questions

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial: https://crm.eliteteqpos.com/signup

## Get your team answering in a day

No installation and no long training.

1. **Create your account** — Register with your email. The 7-day trial opens every feature, no card needed.
2. **Connect your channels** — Link your Facebook Page and Instagram. We connect your +234 WhatsApp Business number with you on WhatsApp, on Lagos time (WAT), in about 40 minutes.
3. **Invite your team** — Add staff with their own logins as Owner, Admin or Agent, whether they work in Lagos and Abuja or from home.
4. **Set up your pipeline** — Name the stages after how you work, for example: New enquiry → Details sent → Viewing booked → Offer made.
5. **Start answering** — Assign chats, follow up hot leads and watch the reports.

Create Your Free Account: https://crm.eliteteqpos.com/signup

## What is a WhatsApp CRM for real estate?

A WhatsApp CRM for real estate is a shared inbox and lead pipeline for the messages estate agents, developers and property managers in Nigeria get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Details sent, Viewing booked), and shows the owner who answered and how fast.

- One business number, many staff, each with their own login
- Every chat assigned to one person, with internal notes
- A pipeline named after your own steps
- Reports on reply speed, leads per day and ad sources

## EliteTeQ Inbox at a glance

| | |
|---|---|
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Nigeria | +234 WhatsApp Business numbers, office hours on Lagos time (WAT) |
| Languages | Customers write in English, Pidgin, Yoruba, Hausa and Igbo |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |

## Simple pricing. No complicated contracts.

The same plans for every industry in Nigeria, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

| Plan | Monthly | Yearly | WhatsApp numbers | People | Includes |
|---|---|---|---|---|---|
| Starter | $29 | $290 | 1 | 3 | Facebook & Instagram inbox; Comments management; WhatsApp shared inbox; Basic CRM and lead management; Conversation assignments; Basic reports |
| Growth (most popular) | $59 | $590 | 2 | 6 | Everything in Starter; Advanced CRM and sales pipeline; Automated greetings and follow-ups; AI-assisted replies (coming soon); Campaign tracking; Staff performance reports; Advanced conversation management |
| Business | $99 | $990 | 3 | Unlimited | Everything in Growth; Multiple WhatsApp numbers; Advanced automation workflows (coming soon); AI-powered customer support (coming soon); Multiple teams and departments (coming soon); Advanced analytics; Priority support |

Meta charges separately for template messages you start, at its rate for the customer’s country. Replies within 24 hours of a customer’s message are free.

## A pipeline for real estate

An example you can set up in Settings → Pipeline stages and rename any time.

1. New enquiry
2. Details sent
3. Viewing booked
4. Offer made
5. Deposit paid
6. Lost

## How real estate teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

### One inbox for every listing

WhatsApp, Messenger, Instagram DMs and comments under your listing posts, together. Agents answer from their own logins on a phone or computer.

- Comments under listing posts next to DMs
- Automatic replies when a comment says “price” or “location”
- Each agent sees who owns each buyer

### A pipeline from enquiry to deposit

Name the stages after how you sell or let property. Drag a buyer from viewing booked to offer made, and filter by agent to see who is following up.

- Stages you name yourself
- Hot leads: waiting for a reply, fresh from an ad
- Filter by agent, category or area

### Know which listing ads bring buyers

Leads from Click-to-WhatsApp ads arrive with the ad’s name. Reports rank your ads by leads and by clients won.

- Ad name on every chat it started
- Leads from ads vs direct messages
- Clients won per ad

## Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Lagos and Abuja or at home.

| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |

## Other industries

EliteTeQ Inbox works the same way for any business that sells or serves over chat in Nigeria.

- [E-commerce](https://eliteteqpos.com/ng/inbox/industries/ecommerce/)
- [Car dealerships](https://eliteteqpos.com/ng/inbox/industries/car-dealers/)
- [Furniture & home](https://eliteteqpos.com/ng/inbox/industries/furniture-stores/)
- [Construction](https://eliteteqpos.com/ng/inbox/industries/construction/)
- [Schools & education](https://eliteteqpos.com/ng/inbox/industries/schools/)
- [Healthcare](https://eliteteqpos.com/ng/inbox/industries/healthcare/)
- [Travel & tours](https://eliteteqpos.com/ng/inbox/industries/travel-agencies/)
- [Hotels](https://eliteteqpos.com/ng/inbox/industries/hotels/)

## More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

- **Designed for teams:** Employees work with their own logins, roles and responsibilities.
- **Conversations connected to customers:** Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
- **Visibility for management:** See how your team handles enquiries, how fast they reply and where follow-ups are needed.
- **Grows with your business:** Start with a small team, then add people, numbers and a bigger plan as you grow.
- **Easy to get started:** Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

## EliteTeQ Inbox in Nigeria

EliteTeQ Inbox works for estate agents, developers and property managers in Nigeria on your existing +234 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Lagos and Abuja or anywhere else.

In Nigeria, a lot of buying starts as a WhatsApp or Instagram message: a price check, a “is this available?”, a photo of a product. When one phone is shared between staff, those enquiries get lost overnight. EliteTeQ Inbox puts them in one list that the whole team can see, from Lagos to Kano.

Customers write in English, Pidgin, Yoruba, Hausa or Igbo, often mixed in one chat. Your team answers the way the customer writes; template messages are created in English.

Office hours are set day by day for each number. A common setup in Lagos or Abuja: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

- **Numbers:** +234 (e.g. +234 803 000 0000)
- **Office hours:** Run on Lagos time (WAT)
- **Weekend:** Saturday and Sunday
- **Templates:** English
- **Price:** From $29 a month, in US dollars
- **Paying:** Card, charged in Kenyan shillings at the day’s rate

## Selling on WhatsApp in Nigeria

Customers in Nigeria pay with instant bank transfer on the NIBSS rails, cards on Verve and Interswitch, USSD, and agent-network wallets including OPay, PalmPay and Moniepoint, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.

### [Enugu](https://eliteteqpos.com/enugu/)

Enugu State · a southeastern administrative and commercial centre

Enugu functions as an administrative and service centre for the southeast, with a growing hospitality and restaurant trade alongside conventional retail. Demand is steadier and less seasonal than in the trading cities nearby, and card and transfer payment is well established in the newer commercial areas such as Independence Layout and New Haven. Restaurants and hotels here benefit from order management and table or room billing, which matters less in the pure market-trade cities of the region. Real estate enquiries from Enugu land in one shared inbox, so a quote never waits on one person’s phone.

### [Kaduna](https://eliteteqpos.com/kaduna/)

Kaduna State · a northern industrial and administrative centre

Kaduna combines light industry, agricultural processing and a significant administrative presence, and sits on the main road and rail corridor between Abuja and the north. Retail demand is steady rather than seasonal, and wholesale and distribution trade is common because the city supplies smaller towns across the state. The city supplies smaller towns across the state, so wholesale and retail run through the same premises. Real estate enquiries from Kaduna land in one shared inbox, so a quote never waits on one person’s phone.

### [Lagos](https://eliteteqpos.com/lagos/)

Lagos State · Nigeria's commercial capital and busiest port city

Lagos concentrates more retail and hospitality trade than anywhere else in West Africa, split between the mainland trading districts around Idumota, Balogun and Computer Village in Ikeja, and the newer island retail corridors of Victoria Island and Lekki. Trade concentrates on Lagos Island and Ikeja for wholesale and on the Lekki–Victoria Island corridor for higher-basket retail, and the two behave like separate markets. Weekday peaks track the commute; weekends belong to the island malls. Real estate enquiries from Lagos land in one shared inbox, so a quote never waits on one person’s phone.

### [Abuja](https://eliteteqpos.com/abuja/)

Federal Capital Territory · Nigeria's administrative capital

Abuja's trade is driven by government, diplomatic and professional-services spending rather than heavy industry, which gives retail and hospitality here a steadier weekday rhythm and a higher average basket than most Nigerian cities. Card and instant-transfer payments are more dominant than cash in the planned districts of Wuse, Garki and Maitama, while the satellite settlements around the city keep a stronger cash and agency-banking mix. Business clusters in Wuse, Garki and Maitama on weekdays and thins sharply at weekends when much of the salaried population travels. Real estate enquiries from Abuja land in one shared inbox, so a quote never waits on one person’s phone.

### EliteTeQ Inbox in every city of Nigeria

- [Lagos](https://eliteteqpos.com/lagos/): Lagos State, Nigeria's commercial capital and busiest port city
- [Abuja](https://eliteteqpos.com/abuja/): Federal Capital Territory, Nigeria's administrative capital
- [Kano](https://eliteteqpos.com/kano/): Kano State, the commercial hub of northern Nigeria
- [Ibadan](https://eliteteqpos.com/ibadan/): Oyo State, a major southwestern commercial and university city
- [Port Harcourt](https://eliteteqpos.com/port-harcourt/): Rivers State, the centre of Nigeria's oil and gas industry
- [Onitsha](https://eliteteqpos.com/onitsha/): Anambra State, one of West Africa's largest market and distribution centres
- [Aba](https://eliteteqpos.com/aba/): Abia State, a manufacturing and garment-production centre
- [Benin City](https://eliteteqpos.com/benin-city/): Edo State, the commercial and administrative centre of Edo State
- [Enugu](https://eliteteqpos.com/enugu/): Enugu State, a southeastern administrative and commercial centre
- [Kaduna](https://eliteteqpos.com/kaduna/): Kaduna State, a northern industrial and administrative centre


## Questions businesses ask us

**Is there a WhatsApp CRM for real estate in Nigeria?**

Yes. Real estate teams in Nigeria use EliteTeQ Inbox with their own +234 WhatsApp Business number. Staff in Lagos, Abuja or anywhere else answer from their own logins, customers write in English, Pidgin, Yoruba, Hausa and Igbo, and office hours run on Lagos time (WAT). Plans start at $29 a month with a 7-day free trial.

**Can each agent have their own login?**

Yes. Every agent signs in with their own login as an Agent, and owners or managers as Admins. Buyers are assigned to one agent at a time, and you can reassign them with a handover note when someone is away.

**Can different branches or projects use different WhatsApp numbers?**

Yes. Connect several WhatsApp Business numbers in one workspace (Growth includes 2 and Business 3) and give each number its own team of agents.

**Does it book viewings in a calendar?**

No. EliteTeQ Inbox doesn’t have a calendar. Teams track viewings as a pipeline stage, such as “Viewing booked”, and agree the time in the chat.

**Can several staff use the same WhatsApp number?**

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

**How much does it cost?**

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

Sources for the WhatsApp rules on this page (Meta):

- [WhatsApp Business Platform pricing (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing)
- [Messaging limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/messaging-limits)
- [Message templates (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/overview)
- [Business phone numbers and limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/business-phone-numbers/phone-numbers)
- [About the WhatsApp Business Platform (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/about-the-platform)

## Every real estate enquiry is an opportunity. Don’t let yours get lost in Nigeria.

Bring your channels, your team and every customer conversation into one organised workspace.

Start Your Free Trial Today: https://crm.eliteteqpos.com/signup

## More about EliteTeQ Inbox

EliteTeQ Inbox: smarter business, better conversations.

- [EliteTeQ Inbox overview](https://eliteteqpos.com/ng/inbox/)
- [Shared WhatsApp inbox](https://eliteteqpos.com/ng/inbox/whatsapp-team-inbox/)
- [WhatsApp CRM & pipeline](https://eliteteqpos.com/ng/inbox/whatsapp-crm/)
- [Facebook & Instagram inbox](https://eliteteqpos.com/ng/inbox/facebook-instagram-inbox/)
- [Click-to-WhatsApp ad leads](https://eliteteqpos.com/ng/inbox/click-to-whatsapp-ads/)
- [WhatsApp API for developers](https://eliteteqpos.com/ng/inbox/api/)
- [Pricing](https://eliteteqpos.com/ng/inbox/pricing/)

## Talk to EliteTeQ about EliteTeQ Inbox

- WhatsApp or call: +1 214 423 5355 (https://wa.me/12144235355?text=Hi%20EliteTeQ!%20I%E2%80%99d%20like%20to%20see%20how%20EliteTeQ%20Inbox%20would%20work%20for%20our%20real%20estate%20business%20and%20the%20enquiries%20we%20get%20on%20WhatsApp%2C%20Facebook%20and%20Instagram.%20I%E2%80%99m%20in%20Nigeria.)
- Email: info@eliteteqpos.com
- Web: https://eliteteqpos.com/ng/inbox/industries/real-estate/