# Best POS System for Optometry & Optical Clinics in Nairobi

EliteTeQ Optical POS is one of the best POS systems for optometry and optical clinics in Nairobi because it bills the eye exam and the eyewear on one invoice, tracks 1,000–15,000+ frames and lenses by brand, style, and prescription attributes, follows every lab order from job to collection so fewer go uncollected, cuts billing errors by up to 90%, and stops unrecorded frame sales walking out with per-staff sales logs — with M-Pesa payments and KRA-compliant receipts built in.

The system serious optometry practices in Nairobi run on — bill the exam and the frames on one invoice, know exactly which of your 1,000+ frames is on the shelf, track every lab job to collection, and see what each optometrist and every shilling did today, from your phone.

## Problems We Solve

- **No Idea Which Frame Is on the Shelf** — With hundreds of frames across brands and styles, a paper count is always wrong. You promise a frame that's gone, or reorder one you already have three of.
- **The Exam and the Frames Bill Separately** — The eye exam is one charge, the frames another, the lenses and coatings more still — split across systems, add-ons get forgotten and the practice loses money on work it actually did.

## How EliteTeQ Solves It

- One invoice combines the eye exam, frames, lenses, coatings, and accessories as the patient checks out. *Every service and product is captured — nothing forgotten between the chair and the till.*
- Order tracking follows every lab and custom-lens job from order to ready-for-collection, with the patient flagged the moment it arrives. *Fewer jobs sit in the drawer, turnaround is faster, and patients collect what they paid for.*

## How It Works

1. **We Set Up Your Practice for You** — We load your exam services, frame brands, lens types, prescription attributes, and prices, and connect your receipt printer and payment methods — most optometry practices go live in a day.
2. **Examine, Sell & Bill in Seconds** — Staff bill the exam and eyewear on one invoice and the patient pays by insurance, cash, card, or M-Pesa. Your team learns it the same morning, and support answers in under 10 minutes.
3. **Watch Remakes Fall and Revenue Grow** — Prescription attributes cut remakes, lab tracking clears the collection drawer, and per-optometrist reports show exactly where your practice earns.

## Features

- **Insurance & Multi-Payment Support** — Handle insurance, cash, cards, and M-Pesa on one screen, with every payment issuing a KRA-compliant receipt.
- **Combined Exam & Eyewear Billing** — Put the eye exam, frames, lenses, coatings, and accessories on one invoice — so services and retail are captured together and nothing slips between the chair and the till.
- **Works Even When the Internet Drops** — Keep billing, printing receipts, and recording every charge even when the internet or power goes down. Each transaction is stored on the device and syncs to the cloud automatically the moment you are back online.
- **Eyewear & Prescription Management** — Manage frames, lenses, and accessories with prescription attributes — power, coating, and index captured on the order so the lab gets it right the first time.

## Running a Business in Nairobi

Nairobi's retail landscape is defined by density, digital payments, and regulatory pressure. The city hosts over 30 major shopping malls including Sarit Centre, Westgate, Garden City, and The Hub Karen, alongside thousands of standalone shops and market stalls. M-Pesa dominates transactions, with over 95% of retail customers expecting cashless payment options including STK Push, Till, and Paybill. SME density is the highest in East Africa, with businesses in areas like Westlands, Kilimani, and Upper Hill competing for the same customer base. KRA eTIMS enforcement has intensified, requiring every VAT-registered business to transmit invoices electronically in real time. Businesses that fail to comply face penalties of up to KES 1 million or 5% of invoice value. For Nairobi retailers and restaurant owners, the right POS system is no longer optional, it is a survival tool for managing compliance, payments, and competition simultaneously.

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## Frequently Asked Questions

- **What currency and payment methods does EliteTeQ POS support in Nairobi?** EliteTeQ POS prices in KES (KSh) and records M-Pesa, card and cash against the same sale, so optometry practices businesses in Nairobi close the day on one set of reconciled totals instead of three. Tax invoices are produced to KRA requirements, and the till keeps working when the connection drops.
- **Can it bill the eye exam and the eyewear on one invoice?** Yes. The exam, frames, lenses, coatings, and accessories all go onto a single itemized invoice as the patient checks out. Services and retail are captured together, so add-ons stop getting forgotten between the chair and the till — which is how optometry practices cut billing errors by up to 90% and stop losing money on work they actually did.
- **Can I track which of my frames are actually in stock?** Yes. Every one of your 1,000–15,000+ frames is tracked by brand, style, and location in real time, updating with each sale. You always know what's on the wall, so you never promise a patient a frame that's gone or reorder a style you already have three of sitting in the case.
- **How does it stop unrecorded frame sales walking out the door?** Every sale, void, and discount is logged against the staff member who made it, with sensitive actions needing manager approval. Frame inventory updates with each sale, so a frame sold for cash without an entry shows up as a stock variance the same day instead of as a mystery missing pair at month-end count.

## From the EliteTeQ Team

**We know the exam and the eyewear both have to add up.** The frame sold without the lens order tracked, the exam billed wrong, the lab job nobody could find the status of. EliteTeQ was not built in a boardroom — it was built next to optical practices in Nairobi, where you care for someone's sight and still have to run a retail business behind it.

## Get Started

See the Optometry POS in Action, or talk to an Optical POS Expert.

- Phone: +254 791 313 683
- Email: info@eliteteqpos.com
- Web: https://eliteteqpos.com/nairobi/industries/optometry-practices/