# Stop losing buyers between the listing and the viewing. Give every property enquiry an agent — EliteTeQ Inbox for estate agents, developers and property managers in Morocco

**A buyer messages about the 3-bedroom on your Instagram, asks for the price and location, and waits. By the time someone checks the office phone, they have booked a viewing with another agency.**

EliteTeQ Inbox puts every property enquiry from WhatsApp, Facebook and Instagram in one shared inbox. Each buyer or tenant is assigned to an agent, sits on a pipeline from enquiry to viewing to offer, and the ads that brought them are recorded. Staff in Casablanca and Rabat or anywhere else answer from one +212 business number, with office hours on Casablanca time.

- Price and location of a listing
- Viewing appointments
- Rental and lease enquiries
- Offers, deposits and paperwork questions

Start Your 7-Day Free Trial: https://crm.eliteteqpos.com/signup (No credit card required · Plans from $29/month)

## Sound familiar? What real estate teams in Morocco tell us

> Our listings go out on Instagram and Facebook, and the questions land on five different agents’ phones.

Comments and DMs on your listings arrive in the same inbox as WhatsApp. Each enquiry is assigned to one agent, automatically or by hand.

> A buyer asked for a viewing on Saturday. Nobody confirmed, and they went with another agency.

Every buyer sits on the pipeline. “Viewing requested” is a stage, and the leads waiting for your reply are flagged hot.

> When an agent leaves, their buyers and the whole conversation leave with their phone.

Conversations belong to the business, not the agent’s phone. Reassign a buyer with a handover note and the full history stays.

*Every enquiry is a customer deciding where to spend. Don’t let yours wait.*

## One shared inbox for estate agents, developers and property managers in Morocco.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Morocco write in Darija, French and Arabic, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

With EliteTeQ Inbox, you can:

- Price and location of a listing
- Viewing appointments
- Rental and lease enquiries
- Offers, deposits and paperwork questions

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial: https://crm.eliteteqpos.com/signup

## Get your team answering in a day

No installation and no long training.

1. **Create your account** — Register with your email. The 7-day trial opens every feature, no card needed.
2. **Connect your channels** — Link your Facebook Page and Instagram. We connect your +212 WhatsApp Business number with you on WhatsApp, on Casablanca time, in about 40 minutes.
3. **Invite your team** — Add staff with their own logins as Owner, Admin or Agent, whether they work in Casablanca and Rabat or from home.
4. **Set up your pipeline** — Name the stages after how you work, for example: New enquiry → Details sent → Viewing booked → Offer made.
5. **Start answering** — Assign chats, follow up hot leads and watch the reports.

Create Your Free Account: https://crm.eliteteqpos.com/signup

## What is a WhatsApp CRM for real estate?

A WhatsApp CRM for real estate is a shared inbox and lead pipeline for the messages estate agents, developers and property managers in Morocco get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Details sent, Viewing booked), and shows the owner who answered and how fast.

- One business number, many staff, each with their own login
- Every chat assigned to one person, with internal notes
- A pipeline named after your own steps
- Reports on reply speed, leads per day and ad sources

## EliteTeQ Inbox at a glance

| | |
|---|---|
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Morocco | +212 WhatsApp Business numbers, office hours on Casablanca time |
| Languages | Customers write in Darija, French and Arabic |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |

## Simple pricing. No complicated contracts.

The same plans for every industry in Morocco, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

| Plan | Monthly | Yearly | WhatsApp numbers | People | Includes |
|---|---|---|---|---|---|
| Starter | $29 | $290 | 1 | 3 | Facebook & Instagram inbox; Comments management; WhatsApp shared inbox; Basic CRM and lead management; Conversation assignments; Basic reports |
| Growth (most popular) | $59 | $590 | 2 | 6 | Everything in Starter; Advanced CRM and sales pipeline; Automated greetings and follow-ups; AI-assisted replies (coming soon); Campaign tracking; Staff performance reports; Advanced conversation management |
| Business | $99 | $990 | 3 | Unlimited | Everything in Growth; Multiple WhatsApp numbers; Advanced automation workflows (coming soon); AI-powered customer support (coming soon); Multiple teams and departments (coming soon); Advanced analytics; Priority support |

Meta charges separately for template messages you start, at its rate for the customer’s country. Replies within 24 hours of a customer’s message are free.

## A pipeline for real estate

An example you can set up in Settings → Pipeline stages and rename any time.

1. New enquiry
2. Details sent
3. Viewing booked
4. Offer made
5. Deposit paid
6. Lost

## How real estate teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

### One inbox for every listing

WhatsApp, Messenger, Instagram DMs and comments under your listing posts, together. Agents answer from their own logins on a phone or computer.

- Comments under listing posts next to DMs
- Automatic replies when a comment says “price” or “location”
- Each agent sees who owns each buyer

### A pipeline from enquiry to deposit

Name the stages after how you sell or let property. Drag a buyer from viewing booked to offer made, and filter by agent to see who is following up.

- Stages you name yourself
- Hot leads: waiting for a reply, fresh from an ad
- Filter by agent, category or area

### Know which listing ads bring buyers

Leads from Click-to-WhatsApp ads arrive with the ad’s name. Reports rank your ads by leads and by clients won.

- Ad name on every chat it started
- Leads from ads vs direct messages
- Clients won per ad

## Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Casablanca and Rabat or at home.

| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |

## Other industries

EliteTeQ Inbox works the same way for any business that sells or serves over chat in Morocco.

- [E-commerce](https://eliteteqpos.com/ma/inbox/industries/ecommerce/)
- [Car dealerships](https://eliteteqpos.com/ma/inbox/industries/car-dealers/)
- [Furniture & home](https://eliteteqpos.com/ma/inbox/industries/furniture-stores/)
- [Construction](https://eliteteqpos.com/ma/inbox/industries/construction/)
- [Schools & education](https://eliteteqpos.com/ma/inbox/industries/schools/)
- [Healthcare](https://eliteteqpos.com/ma/inbox/industries/healthcare/)
- [Travel & tours](https://eliteteqpos.com/ma/inbox/industries/travel-agencies/)
- [Hotels](https://eliteteqpos.com/ma/inbox/industries/hotels/)

## More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

- **Designed for teams:** Employees work with their own logins, roles and responsibilities.
- **Conversations connected to customers:** Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
- **Visibility for management:** See how your team handles enquiries, how fast they reply and where follow-ups are needed.
- **Grows with your business:** Start with a small team, then add people, numbers and a bigger plan as you grow.
- **Easy to get started:** Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

## EliteTeQ Inbox in Morocco

EliteTeQ Inbox works for estate agents, developers and property managers in Morocco on your existing +212 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Casablanca and Rabat or anywhere else.

In Morocco, customers often message shops and services in Casablanca or Rabat on WhatsApp before ordering. EliteTeQ Inbox gives that conversation one owner on your team.

Customers in Morocco write in Darija, French and Arabic. Your team replies in the customer’s language, and template messages can be created in French.

Office hours are set day by day for each number. A common setup in Casablanca: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

- **Numbers:** +212 (e.g. +212 6 00 00 00 00)
- **Office hours:** Run on Casablanca time
- **Weekend:** Saturday and Sunday
- **Templates:** English or French
- **Price:** From $29 a month, in US dollars
- **Paying:** Card, charged in Kenyan shillings at the day’s rate

## Selling on WhatsApp in Morocco

Customers in Morocco pay with cards on the CMI network, Orange Money and local wallets, plus cash, so when a sale closes on WhatsApp the customer may confirm payment in the chat, and your team needs to see that message quickly.

### [Rabat](https://eliteteqpos.com/rabat/)

Rabat-Salé-Kénitra Region · Morocco's capital

Rabat's trade is driven by government, diplomatic and university activity rather than industry, producing steadier weekday demand and a higher average basket than most Moroccan cities. Card payment is common in the formal retail and restaurant sector. Bilingual French and Arabic receipting applies, and businesses here lean toward service and hospitality rather than wholesale. Real estate enquiries from Rabat land in one shared inbox, so a quote never waits on one person’s phone.

### [Marrakesh](https://eliteteqpos.com/marrakesh/)

Marrakesh-Safi Region · a major international tourism destination

Marrakesh's economy is dominated by international tourism, which makes its retail and hospitality trade highly seasonal and heavily exposed to foreign currency and card payment. Riads, restaurants and souk traders serve customers who rarely carry dirhams in quantity, so clean multi-currency and card handling on a single sale matters more here than anywhere else in Morocco. International tourism dominates, so riads, restaurants and souk traders serve customers who rarely carry dirhams in quantity. Real estate enquiries from Marrakesh land in one shared inbox, so a quote never waits on one person’s phone.

### [Tangier](https://eliteteqpos.com/tangier/)

Tanger-Tétouan-Al Hoceïma Region · a northern port and industrial city

Tangier's economy centres on its port complex and manufacturing zones serving European markets, which gives it a substantial wage-earning workforce and a large share of business-to-business supply trade. Proximity to Europe adds both visitor traffic and cross-border pricing comparison. Bilingual receipting applies and card use is well established. Real estate enquiries from Tangier land in one shared inbox, so a quote never waits on one person’s phone.

### EliteTeQ Inbox in every city of Morocco

- [Casablanca](https://eliteteqpos.com/casablanca/): Casablanca-Settat Region, Morocco's economic capital and main port
- [Rabat](https://eliteteqpos.com/rabat/): Rabat-Salé-Kénitra Region, Morocco's capital
- [Marrakesh](https://eliteteqpos.com/marrakesh/): Marrakesh-Safi Region, a major international tourism destination
- [Tangier](https://eliteteqpos.com/tangier/): Tanger-Tétouan-Al Hoceïma Region, a northern port and industrial city
- [Fes](https://eliteteqpos.com/fes/): Fès-Meknès, Morocco's historic imperial city and a centre of traditional crafts


## Questions businesses ask us

**Is there a WhatsApp CRM for real estate in Morocco?**

Yes. Real estate teams in Morocco use EliteTeQ Inbox with their own +212 WhatsApp Business number. Staff in Casablanca, Rabat or anywhere else answer from their own logins, customers write in Darija, French and Arabic, and office hours run on Casablanca time. Plans start at $29 a month with a 7-day free trial.

**Can each agent have their own login?**

Yes. Every agent signs in with their own login as an Agent, and owners or managers as Admins. Buyers are assigned to one agent at a time, and you can reassign them with a handover note when someone is away.

**Can different branches or projects use different WhatsApp numbers?**

Yes. Connect several WhatsApp Business numbers in one workspace (Growth includes 2 and Business 3) and give each number its own team of agents.

**Does it book viewings in a calendar?**

No. EliteTeQ Inbox doesn’t have a calendar. Teams track viewings as a pipeline stage, such as “Viewing booked”, and agree the time in the chat.

**Can several staff use the same WhatsApp number?**

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

**How much does it cost?**

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

Sources for the WhatsApp rules on this page (Meta):

- [WhatsApp Business Platform pricing (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing)
- [Messaging limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/messaging-limits)
- [Message templates (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/overview)
- [Business phone numbers and limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/business-phone-numbers/phone-numbers)
- [About the WhatsApp Business Platform (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/about-the-platform)

## Every real estate enquiry is an opportunity. Don’t let yours get lost in Morocco.

Bring your channels, your team and every customer conversation into one organised workspace.

Start Your Free Trial Today: https://crm.eliteteqpos.com/signup

## More about EliteTeQ Inbox

EliteTeQ Inbox: smarter business, better conversations.

- [EliteTeQ Inbox overview](https://eliteteqpos.com/ma/inbox/)
- [Shared WhatsApp inbox](https://eliteteqpos.com/ma/inbox/whatsapp-team-inbox/)
- [WhatsApp CRM & pipeline](https://eliteteqpos.com/ma/inbox/whatsapp-crm/)
- [Facebook & Instagram inbox](https://eliteteqpos.com/ma/inbox/facebook-instagram-inbox/)
- [Click-to-WhatsApp ad leads](https://eliteteqpos.com/ma/inbox/click-to-whatsapp-ads/)
- [WhatsApp API for developers](https://eliteteqpos.com/ma/inbox/api/)
- [Pricing](https://eliteteqpos.com/ma/inbox/pricing/)

## Talk to EliteTeQ about EliteTeQ Inbox

- WhatsApp or call: +1 214 423 5355 (https://wa.me/12144235355?text=Hi%20EliteTeQ!%20I%E2%80%99d%20like%20to%20see%20how%20EliteTeQ%20Inbox%20would%20work%20for%20our%20real%20estate%20business%20and%20the%20enquiries%20we%20get%20on%20WhatsApp%2C%20Facebook%20and%20Instagram.%20I%E2%80%99m%20in%20Morocco.)
- Email: info@eliteteqpos.com
- Web: https://eliteteqpos.com/ma/inbox/industries/real-estate/