# Pay for your team size, nothing else: EliteTeQ Inbox pricing in Ghana

**Every plan has WhatsApp, Facebook, Instagram and comments. You pay for how many people and numbers you need.**

Prices are in US dollars for businesses in Ghana, per month. Pay yearly and you pay for 10 months instead of 12. Start with a 7-day trial that opens every feature, then pick the plan that fits.

- 7-day free trial, no plan needed to start
- Yearly billing costs 10 months
- Add people for $8 or numbers for $10 a month
- Your chats and contacts are kept safe if a payment is late

Try any plan free for 7 days: https://crm.eliteteqpos.com/signup (7 days free · no card needed · every feature open)

## Before you pay anything

> I don’t want to pay before I know my staff will use it.

Start with 7 days free, with every feature open. Choose a plan only once your team is answering from the inbox.

> We’re three people now. Maybe twelve next year.

Starter covers three people today. Add people for $8 a month as you grow, or move to Business, where the number of people is unlimited.

> Each branch has its own WhatsApp number.

Growth includes two numbers and Business three, all in one inbox, each with its own team, greeting and hours. Add more for $10 a month each, up to 20 per business: Meta’s limit once your business is verified.

### Not sure which plan fits your team?

Tell us how many people answer customers and how many WhatsApp numbers you have. We’ll tell you the cheapest plan that works, in plain numbers. [Find my plan on WhatsApp](https://wa.me/12144235355?text=Hi%20EliteTeQ!%20Which%20EliteTeQ%20Inbox%20plan%20fits%20us%3F%20We%20have%20__%20people%20answering%20customers%20and%20__%20WhatsApp%20numbers.%20I%E2%80%99m%20in%20Ghana.) on WhatsApp +1 214 423 5355.

## How paying for EliteTeQ Inbox works

You try everything first, then choose a plan in Settings → Billing.

1. **Start the free trial** — For 7 days everything in Business is open, so your team can try every feature.
2. **Pick a plan** — Choose Starter, Growth or Business, monthly or yearly, and add extra people or numbers if you need them.
3. **Pay** — Card, charged in Kenyan shillings at the day’s rate. Paystack handles the payment and you get a receipt straight away.
4. **Grow when you need to** — Choose a bigger plan at your next payment, or ask us to add people or numbers to your plan. Your chats and contacts stay as they are.

## How much does EliteTeQ Inbox cost?

EliteTeQ Inbox costs $29 a month on Starter (1 WhatsApp number, 3 people), $59 on Growth (2 numbers, 6 people) and $99 on Business (3 numbers, unlimited people). Paying yearly costs 10 months: $290, $590 or $990. Extra people on Starter or Growth are $8 a month each, and extra WhatsApp numbers $10 on any plan.

- Every plan includes WhatsApp, Facebook, Instagram and comments
- 7-day free trial with everything open
- Optional one-off setup from $50
- Meta’s own message charges are separate

## EliteTeQ Inbox at a glance

| | |
|---|---|
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Ghana | +233 WhatsApp Business numbers, office hours on Accra time (GMT) |
| Languages | Customers write in English and Twi |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |

## Plans and prices

US dollars per month. Yearly billing costs 10 months. Every plan starts with a 7-day free trial.

| Plan | Monthly | Yearly | WhatsApp numbers | People | Includes |
|---|---|---|---|---|---|
| Starter | $29 | $290 | 1 | 3 | Facebook & Instagram inbox; Comments management; WhatsApp shared inbox; Basic CRM and lead management; Conversation assignments; Basic reports |
| Growth (most popular) | $59 | $590 | 2 | 6 | Everything in Starter; Advanced CRM and sales pipeline; Automated greetings and follow-ups; AI-assisted replies (coming soon); Campaign tracking; Staff performance reports; Advanced conversation management |
| Business | $99 | $990 | 3 | Unlimited | Everything in Growth; Multiple WhatsApp numbers; Advanced automation workflows (coming soon); AI-powered customer support (coming soon); Multiple teams and departments (coming soon); Advanced analytics; Priority support |

### Build your package: add-ons on any plan

- Extra team members: $8 a month each
- Extra WhatsApp numbers: $10 a month each, for another branch or department, up to 20 numbers per business (Meta’s limit once the business is verified; 2 before)
- Advanced AI package: from $19 a month (coming soon)
- A year of any add-on costs 10 months, like the plans.

### Onboarding (one-off, optional)

- **No thanks** — set it up yourself with the guides.
- **Basic setup ($50)** — We connect WhatsApp, Facebook and Instagram and add your team.
- **Standard ($100)** — Basic, plus importing your contacts and setting up your pipeline, templates and automatic replies.
- **Premium ($150)** — Standard, plus a 1-hour training for your team and a check-in two weeks later.

Meta charges separately for template messages you start, at its rate for the customer’s country. Replies within 24 hours of a customer’s message are free.

## What the price covers

The same inbox on every plan; bigger plans add people, numbers and deeper reports.

### Starter: one number, three people

For a small business where the owner and two staff answer customers on WhatsApp, Facebook and Instagram.

- Shared inbox and comments
- Lead pipeline
- Assign chats
- Basic reports

### Growth: two numbers, six people

For a sales team handling many chats a day, or a shop with two branches, with automatic greetings, ad tracking and a report on each teammate.

- Advanced CRM and sales pipeline
- Automated greetings and follow-ups
- Campaign tracking for Click-to-WhatsApp ads
- Staff performance reports

### Business: unlimited people, three numbers

Add as many staff as you need, with no charge per person, and three WhatsApp numbers in one workspace, each with its own colour, greeting, office hours and team.

- Switch between numbers or see all at once
- Staff limited to the numbers they handle
- Advanced analytics
- Priority support

## Monthly vs yearly

Yearly billing gives you two months free on every plan, for businesses in Ghana as everywhere.

| Monthly | Yearly (10 months) |
|---|---|
| Starter: $29 a month | Starter: $290 a year |
| Growth: $59 a month | Growth: $590 a year |
| Business: $99 a month | Business: $990 a year |
| Extra person: $8 a month | Extra person: $80 a year |
| Extra number: $10 a month | Extra number: $100 a year |

## Which plan fits your business

Starter suits a shop or salon with up to three people answering. Growth suits a sales team or two branches. Business suits a bigger team, with no limit on people.

- [Beauty salons](https://eliteteqpos.com/gh/industries/beauty-salons/)
- [Restaurants & cafés](https://eliteteqpos.com/gh/industries/restaurants-and-cafes/)
- [Clothing stores](https://eliteteqpos.com/gh/industries/clothing-stores/)
- [Electronics stores](https://eliteteqpos.com/gh/industries/electronics-stores/)
- [Mobile phone shops](https://eliteteqpos.com/gh/industries/mobile-phone-shops/)
- [Pharmacies](https://eliteteqpos.com/gh/industries/pharmacies/)
- [Hardware stores](https://eliteteqpos.com/gh/industries/hardware-stores/)
- [Wholesale & distribution](https://eliteteqpos.com/gh/industries/wholesale-distribution/)

## EliteTeQ Inbox in Ghana

Businesses in Ghana pay the same US-dollar prices. Card, charged in Kenyan shillings at the day’s rate. Replies inside the 24-hour window after a customer writes are free. Meta charges for template messages you start (marketing, authentication and most utility templates), priced by the customer’s country, so a template to a Ghanaian number is billed at Meta’s Ghana rate. Chats that start from a Click-to-WhatsApp ad are free for 72 hours. Meta bills these charges to your own Meta account; they are not part of the EliteTeQ price.

Ghanaian customers check prices and availability on WhatsApp before they come to Makola or the mall. EliteTeQ Inbox keeps those questions in one list your team shares, so none are left on read.

Customers write in English, Twi and other languages, often mixed. Your team replies the way the customer writes; template messages are created in English.

Office hours are set day by day for each number. A common setup in Accra or Kumasi: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

- **Numbers:** +233 (e.g. +233 24 000 0000)
- **Office hours:** Run on Accra time (GMT)
- **Weekend:** Saturday and Sunday
- **Templates:** English
- **Price:** From $29 a month, in US dollars
- **Paying:** Card, charged in Kenyan shillings at the day’s rate

## Selling on WhatsApp in Ghana

Accra and Kumasi anchor the market, with Kumasi acting as the distribution point for the middle belt. Trade peaks at month-end and around the festive season.

### [Sunyani](https://eliteteqpos.com/sunyani/)

Bono Region · a regional administrative and agricultural trade centre

The town serves cocoa and food-farming communities whose income arrives in lumps after buying seasons rather than monthly. Market days are the trading peak. The binding constraint is credit: shopkeepers carry customers between payments, and without a record of who owes what, that credit quietly becomes a loss. The same prices apply to a team in Sunyani as anywhere else.

### [Koforidua](https://eliteteqpos.com/koforidua/)

Eastern Region · the commercial centre of the Eastern Region

Trade centres on the main market and serves a belt of farming towns, with demand rising around crop payments. Most shops are single-outlet and owner-run. Koforidua serves as the trading and administrative centre for the Eastern Region, supplying a wide belt of farming towns. The same prices apply to a team in Koforidua as anywhere else.

### [Ho](https://eliteteqpos.com/ho/)

Volta Region · the administrative centre of the Volta Region

Public-sector employment gives the town a dependable monthly rhythm, and cross-border movement toward Togo adds irregular trade on top. Mobile money is the default tender. The binding constraint is simplicity: a single owner needs setup that works the same whether the connection is up or down. The same prices apply to a team in Ho as anywhere else.

### [Accra](https://eliteteqpos.com/accra/)

Greater Accra Region · Ghana's capital and largest commercial centre

Makola and the central markets trade hard on small margins while Osu, Airport Residential and East Legon carry the higher baskets and the restaurant trade. Month-end and weekends spike. Trade splits between the dense central markets around Makola and the newer retail and restaurant corridors of Osu, Airport Residential and East Legon, which differ sharply in basket size and payment mix. The same prices apply to a team in Accra as anywhere else.

### EliteTeQ Inbox in every city of Ghana

- [Accra](https://eliteteqpos.com/accra/): Greater Accra Region, Ghana's capital and largest commercial centre
- [Kumasi](https://eliteteqpos.com/kumasi/): Ashanti Region, the commercial heart of the Ashanti Region
- [Tamale](https://eliteteqpos.com/tamale/): Northern Region, the commercial hub of northern Ghana
- [Takoradi](https://eliteteqpos.com/takoradi/): Western Region, a port city and centre of the offshore oil industry
- [Tema](https://eliteteqpos.com/tema/): Greater Accra Region, Ghana's main port and industrial town
- [Cape Coast](https://eliteteqpos.com/cape-coast/): Central Region, a historic coastal town and education centre
- [Sunyani](https://eliteteqpos.com/sunyani/): Bono Region, a regional administrative and agricultural trade centre
- [Koforidua](https://eliteteqpos.com/koforidua/): Eastern Region, the commercial centre of the Eastern Region
- [Ho](https://eliteteqpos.com/ho/): Volta Region, the administrative centre of the Volta Region


## Questions businesses ask us

**Is there a free trial?**

Yes, 7 days with every Business feature open. You choose a plan in Settings → Billing when you’re ready.

**How do we pay?**

Card, charged in Kenyan shillings at the day’s rate, through Paystack. You get a receipt from EliteTeQ Softwares Limited for every payment.

**What happens if we pay late?**

Your chats and contacts are kept safe. Choose a plan and pay in Settings → Billing to carry on where you left off.

**Are WhatsApp’s message charges included?**

No. Meta charges for template messages you start, at its rate for the customer’s country, and bills your own Meta account. Replies within 24 hours of a customer’s message are free.

**Can we add more people or numbers?**

Yes. Each extra person is $8 a month on Starter or Growth (Business already has unlimited people), and each extra WhatsApp number is $10 a month on any plan. Yearly, each costs 10 months.

**How many WhatsApp numbers can one business have?**

Up to 20. That is Meta’s limit per business, not ours: a new business can register 2 WhatsApp numbers, and Meta raises it to 20 once the business is verified with Meta. Growth includes 2 numbers and Business 3; each extra number is $10 a month. Facebook and Instagram inboxes don’t count as numbers.

**Do you set it up for us?**

You can do it yourself, free. Or pick a one-off setup when you first pay: Basic $50 (we connect WhatsApp, Facebook and Instagram and add your team), Standard $100 (plus contacts, pipeline, templates and automatic replies) or Premium $150 (plus a 1-hour team training and a check-in two weeks later).

**How much does a WhatsApp CRM cost in Ghana?**

EliteTeQ Inbox costs the same in Ghana as everywhere: Starter is $29 a month (1 WhatsApp number, 3 people), Growth $59 (2 numbers, 6 people) and Business $99 (3 numbers, unlimited people), in US dollars. Paying yearly costs 10 months. Extra people are $8 a month and extra numbers $10. Card, charged in Kenyan shillings at the day’s rate. Meta’s own charges for template messages to Ghanaian numbers are separate and billed to your Meta account.

**Why is EliteTeQ Inbox priced in US dollars in Ghana?**

The plans are priced in US dollars in every country. Payment is by card on Paystack’s secure page and is charged in Kenyan shillings at the day’s rate, because EliteTeQ is based in Nairobi. Your bank may show a currency conversion.

Sources for the WhatsApp rules on this page (Meta):

- [WhatsApp Business Platform pricing (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing)
- [Messaging limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/messaging-limits)
- [Message templates (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/overview)
- [Business phone numbers and limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/business-phone-numbers/phone-numbers)
- [About the WhatsApp Business Platform (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/about-the-platform)

## Try every feature free first in Ghana

Start the 7-day trial and pick a plan once your team is using it.

## More about EliteTeQ Inbox

- [EliteTeQ Inbox overview](https://eliteteqpos.com/gh/inbox/)
- [Shared WhatsApp inbox](https://eliteteqpos.com/gh/inbox/whatsapp-team-inbox/)
- [WhatsApp CRM & pipeline](https://eliteteqpos.com/gh/inbox/whatsapp-crm/)
- [Facebook & Instagram inbox](https://eliteteqpos.com/gh/inbox/facebook-instagram-inbox/)
- [Click-to-WhatsApp ad leads](https://eliteteqpos.com/gh/inbox/click-to-whatsapp-ads/)
- [WhatsApp API for developers](https://eliteteqpos.com/gh/inbox/api/)

## Talk to EliteTeQ about EliteTeQ Inbox

- WhatsApp or call: +1 214 423 5355 (https://wa.me/12144235355?text=Hi%20EliteTeQ!%20Which%20EliteTeQ%20Inbox%20plan%20fits%20us%3F%20We%20have%20__%20people%20answering%20customers%20and%20__%20WhatsApp%20numbers.%20I%E2%80%99m%20in%20Ghana.)
- Email: info@eliteteqpos.com
- Web: https://eliteteqpos.com/gh/inbox/pricing/