# Stop losing car buyers to slow replies. Put every vehicle enquiry in front of a salesperson — EliteTeQ Inbox for car dealers, importers and showrooms in Ghana

**A buyer sends a photo of the car from your Facebook ad and asks “last price?”. The salesperson who saw it is off today, and by Monday the buyer has paid a deposit somewhere else.**

EliteTeQ Inbox brings every vehicle enquiry from WhatsApp, Facebook and Instagram into one shared inbox. Each buyer is assigned to a salesperson, tracked from enquiry to test drive to deposit, and the ad that brought them is recorded. Staff in Accra and Kumasi or anywhere else answer from one +233 business number, with office hours on Accra time (GMT).

- Price and availability of a vehicle
- Test-drive requests
- Quotations and financing questions
- Trade-ins and spare parts

Start Your 7-Day Free Trial: https://crm.eliteteqpos.com/signup (No credit card required · Plans from $29/month)

## Sound familiar? What car dealerships teams in Ghana tell us

> Every salesperson uses their own phone. When one leaves, their buyers go with them.

Buyers write to the dealership number and every conversation stays in the shared inbox. Reassign a buyer with a note, history included.

> We run car ads every week and can’t say which ones sold a car.

Every lead from a Click-to-WhatsApp ad arrives with the ad’s name, and reports rank ads by leads and sales.

> Buyers who asked for a quote last week have gone quiet.

Every buyer sits on the pipeline. Quotes still waiting, and leads fresh from an ad, are flagged hot.

*Every enquiry is a customer deciding where to spend. Don’t let yours wait.*

## One shared inbox for car dealers, importers and showrooms in Ghana.

EliteTeQ Inbox is a customer conversation and CRM platform. WhatsApp, Facebook Messenger, Instagram DMs and comments land in one workspace your whole team answers from.

Customers in Ghana write in English and Twi, and your team replies in the same chat. Every enquiry below gets an owner, a stage and a follow-up:

With EliteTeQ Inbox, you can:

- Price and availability of a vehicle
- Test-drive requests
- Quotations and financing questions
- Trade-ins and spare parts

Less switching between phones. More enquiries turned into customers.

Start Your Free Trial: https://crm.eliteteqpos.com/signup

## Get your team answering in a day

No installation and no long training.

1. **Create your account** — Register with your email. The 7-day trial opens every feature, no card needed.
2. **Connect your channels** — Link your Facebook Page and Instagram. We connect your +233 WhatsApp Business number with you on WhatsApp, on Accra time (GMT), in about 40 minutes.
3. **Invite your team** — Add staff with their own logins as Owner, Admin or Agent, whether they work in Accra and Kumasi or from home.
4. **Set up your pipeline** — Name the stages after how you work, for example: New enquiry → Quote sent → Test drive → Negotiating.
5. **Start answering** — Assign chats, follow up hot leads and watch the reports.

Create Your Free Account: https://crm.eliteteqpos.com/signup

## What is a WhatsApp CRM for car dealerships?

A WhatsApp CRM for car dealerships is a shared inbox and lead pipeline for the messages car dealers, importers and showrooms in Ghana get every day. EliteTeQ Inbox connects your WhatsApp Business number, Facebook Page and Instagram account, lets several staff answer from their own logins, puts every customer on a pipeline (for example New enquiry, Quote sent, Test drive), and shows the owner who answered and how fast.

- One business number, many staff, each with their own login
- Every chat assigned to one person, with internal notes
- A pipeline named after your own steps
- Reports on reply speed, leads per day and ad sources

## EliteTeQ Inbox at a glance

| | |
|---|---|
| Product | EliteTeQ Inbox, by EliteTeQ Softwares Limited (Nairobi, Kenya) |
| What it is | A WhatsApp team inbox and CRM |
| Channels | WhatsApp Business (official Cloud API, works alongside the WhatsApp Business app), Facebook Messenger, Instagram DMs, Facebook and Instagram comments |
| Works on | Any browser; installs on Android and iPhone |
| Price | From $29 a month; $59 Growth; $99 Business with unlimited people; a year costs 10 months |
| Free trial | 7 days, every feature open |
| WhatsApp numbers | 1 to 3 included by plan; up to 20 per business (Meta’s limit once the business is verified with Meta) |
| In Ghana | +233 WhatsApp Business numbers, office hours on Accra time (GMT) |
| Languages | Customers write in English and Twi |
| Setup | About 40 minutes, or done with you on WhatsApp |
| Last reviewed | 2026-11-01 |

## Simple pricing. No complicated contracts.

The same plans for every industry in Ghana, in US dollars: Starter $29, Growth $59, Business $99 a month. Paying yearly costs 10 months. 7-day free trial, no credit card. Meta’s WhatsApp charges, where they apply, are separate.

| Plan | Monthly | Yearly | WhatsApp numbers | People | Includes |
|---|---|---|---|---|---|
| Starter | $29 | $290 | 1 | 3 | Facebook & Instagram inbox; Comments management; WhatsApp shared inbox; Basic CRM and lead management; Conversation assignments; Basic reports |
| Growth (most popular) | $59 | $590 | 2 | 6 | Everything in Starter; Advanced CRM and sales pipeline; Automated greetings and follow-ups; AI-assisted replies (coming soon); Campaign tracking; Staff performance reports; Advanced conversation management |
| Business | $99 | $990 | 3 | Unlimited | Everything in Growth; Multiple WhatsApp numbers; Advanced automation workflows (coming soon); AI-powered customer support (coming soon); Multiple teams and departments (coming soon); Advanced analytics; Priority support |

Meta charges separately for template messages you start, at its rate for the customer’s country. Replies within 24 hours of a customer’s message are free.

## A pipeline for car dealerships

An example you can set up in Settings → Pipeline stages and rename any time.

1. New enquiry
2. Quote sent
3. Test drive
4. Negotiating
5. Deposit paid
6. Lost

## How car dealerships teams use EliteTeQ Inbox

Real screens from our demo workspace, with example data.

### One showroom number, every salesperson

The whole sales team answers from the dealership number with their own logins. Auto-assign shares new buyers out in turn.

- Own login for each salesperson
- Auto-assign in turn
- Handover notes when someone is off

### Track each buyer to the deposit

Move buyers from enquiry to quote to test drive. Filter by salesperson to see who has buyers waiting.

- Stages named after your sales steps
- Filter by salesperson
- Hot leads flagged automatically

### Ads that sell cars, ranked

Reports show leads from ads against direct messages and rank ads by clients won.

- Ad name on every lead
- Leads per day
- Team leaderboard

## Phones and personal chats vs EliteTeQ Inbox

The difference is that every enquiry has an owner and nothing depends on one phone, whether your team is in Accra and Kumasi or at home.

| Phones and personal chats | EliteTeQ Inbox |
|---|---|
| Whoever holds the phone answers | Every staff member answers from their own login |
| Two people reply to the same customer | Each chat is assigned to one person |
| Quotes and follow-ups forgotten | Waiting chats and hot leads are flagged |
| Instagram, Facebook and WhatsApp on different devices | Every channel in the same list |
| No idea how fast customers get an answer | Reply speed and leads per person in reports |

## Other industries

EliteTeQ Inbox works the same way for any business that sells or serves over chat in Ghana.

- [Real estate](https://eliteteqpos.com/gh/inbox/industries/real-estate/)
- [E-commerce](https://eliteteqpos.com/gh/inbox/industries/ecommerce/)
- [Furniture & home](https://eliteteqpos.com/gh/inbox/industries/furniture-stores/)
- [Construction](https://eliteteqpos.com/gh/inbox/industries/construction/)
- [Schools & education](https://eliteteqpos.com/gh/inbox/industries/schools/)
- [Healthcare](https://eliteteqpos.com/gh/inbox/industries/healthcare/)
- [Travel & tours](https://eliteteqpos.com/gh/inbox/industries/travel-agencies/)
- [Hotels](https://eliteteqpos.com/gh/inbox/industries/hotels/)

## More than a shared inbox. A better way to manage your customer relationships.

A shared inbox helps your team see messages. EliteTeQ goes further, connecting every conversation to lead management, team coordination and sales visibility.

- **Designed for teams:** Employees work with their own logins, roles and responsibilities.
- **Conversations connected to customers:** Every message sits with the customer’s history and their stage on your pipeline, not as an isolated chat.
- **Visibility for management:** See how your team handles enquiries, how fast they reply and where follow-ups are needed.
- **Grows with your business:** Start with a small team, then add people, numbers and a bigger plan as you grow.
- **Easy to get started:** Register online, explore every feature on the free trial, and set up your workspace without waiting for a salesperson.

## EliteTeQ Inbox in Ghana

EliteTeQ Inbox works for car dealers, importers and showrooms in Ghana on your existing +233 WhatsApp Business number. Customers see your business name as they do today, and your team answers from Accra and Kumasi or anywhere else.

Ghanaian customers check prices and availability on WhatsApp before they come to Makola or the mall. EliteTeQ Inbox keeps those questions in one list your team shares, so none are left on read.

Customers write in English, Twi and other languages, often mixed. Your team replies the way the customer writes; template messages are created in English.

Office hours are set day by day for each number. A common setup in Accra or Kumasi: weekdays open, Saturday mornings open, Sunday closed. Anyone who writes while you are closed gets your away message, at most once every 12 hours, and the chat waits at the top of the list for the morning.

- **Numbers:** +233 (e.g. +233 24 000 0000)
- **Office hours:** Run on Accra time (GMT)
- **Weekend:** Saturday and Sunday
- **Templates:** English
- **Price:** From $29 a month, in US dollars
- **Paying:** Card, charged in Kenyan shillings at the day’s rate

## Selling on WhatsApp in Ghana

Accra and Kumasi anchor the market, with Kumasi acting as the distribution point for the middle belt. Trade peaks at month-end and around the festive season.

### [Tema](https://eliteteqpos.com/tema/)

Greater Accra Region · Ghana's main port and industrial town

Trade is dominated by the port, the industrial area and the workers around them, making business-to-business supply a bigger share than shopper retail. Shift patterns rather than office hours drive busy periods. Tema is a port and manufacturing town, so a large share of local trade is business-to-business: supplying firms, crews and workers rather than shoppers. Car dealerships enquiries from Tema land in one shared inbox, so a quote never waits on one person’s phone.

### [Cape Coast](https://eliteteqpos.com/cape-coast/)

Central Region · a historic coastal town and education centre

The castles and the university set two separate calendars, and both fall away at the same time of year. Hospitality dominates the visitor trade. Cape Coast's trade is driven by tourism to its historic coastal sites and by a substantial student population, which produces sharp seasonal and term-time swings rather than steady year-round demand. Car dealerships enquiries from Cape Coast land in one shared inbox, so a quote never waits on one person’s phone.

### [Sunyani](https://eliteteqpos.com/sunyani/)

Bono Region · a regional administrative and agricultural trade centre

The town serves cocoa and food-farming communities whose income arrives in lumps after buying seasons rather than monthly. Market days are the trading peak. The binding constraint is credit: shopkeepers carry customers between payments, and without a record of who owes what, that credit quietly becomes a loss. Car dealerships enquiries from Sunyani land in one shared inbox, so a quote never waits on one person’s phone.

### [Koforidua](https://eliteteqpos.com/koforidua/)

Eastern Region · the commercial centre of the Eastern Region

Trade centres on the main market and serves a belt of farming towns, with demand rising around crop payments. Most shops are single-outlet and owner-run. Koforidua serves as the trading and administrative centre for the Eastern Region, supplying a wide belt of farming towns. Car dealerships enquiries from Koforidua land in one shared inbox, so a quote never waits on one person’s phone.

### EliteTeQ Inbox in every city of Ghana

- [Accra](https://eliteteqpos.com/accra/): Greater Accra Region, Ghana's capital and largest commercial centre
- [Kumasi](https://eliteteqpos.com/kumasi/): Ashanti Region, the commercial heart of the Ashanti Region
- [Tamale](https://eliteteqpos.com/tamale/): Northern Region, the commercial hub of northern Ghana
- [Takoradi](https://eliteteqpos.com/takoradi/): Western Region, a port city and centre of the offshore oil industry
- [Tema](https://eliteteqpos.com/tema/): Greater Accra Region, Ghana's main port and industrial town
- [Cape Coast](https://eliteteqpos.com/cape-coast/): Central Region, a historic coastal town and education centre
- [Sunyani](https://eliteteqpos.com/sunyani/): Bono Region, a regional administrative and agricultural trade centre
- [Koforidua](https://eliteteqpos.com/koforidua/): Eastern Region, the commercial centre of the Eastern Region
- [Ho](https://eliteteqpos.com/ho/): Volta Region, the administrative centre of the Volta Region


## Questions businesses ask us

**Is there a WhatsApp CRM for car dealerships in Ghana?**

Yes. Car dealerships teams in Ghana use EliteTeQ Inbox with their own +233 WhatsApp Business number. Staff in Accra, Kumasi or anywhere else answer from their own logins, customers write in English and Twi, and office hours run on Accra time (GMT). Plans start at $29 a month with a 7-day free trial.

**Can sales and spare parts use different numbers?**

Yes. Connect several WhatsApp Business numbers in one workspace and give each department its own team.

**Can a salesperson answer from their phone?**

Yes. EliteTeQ Inbox installs on Android and iPhone, and each salesperson signs in with their own login.

**Does it work with our dealer management system?**

There is no ready-made integration. The EliteTeQ API (in early access) lets a developer add leads and send messages from your own system.

**Can several staff use the same WhatsApp number?**

Yes. Everyone signs in with their own login, on a computer or phone, and each chat is assigned to one person. The WhatsApp Business app on your phone can stay connected.

**How much does it cost?**

Starter is $29 a month for 1 WhatsApp number and 3 people, Growth $59 for 2 numbers and 6 people, and Business $99 for 3 numbers and unlimited people. Every plan starts with a 7-day free trial.

Sources for the WhatsApp rules on this page (Meta):

- [WhatsApp Business Platform pricing (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing)
- [Messaging limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/messaging-limits)
- [Message templates (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/overview)
- [Business phone numbers and limits (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/business-phone-numbers/phone-numbers)
- [About the WhatsApp Business Platform (Meta)](https://developers.facebook.com/documentation/business-messaging/whatsapp/about-the-platform)

## Every car dealerships enquiry is an opportunity. Don’t let yours get lost in Ghana.

Bring your channels, your team and every customer conversation into one organised workspace.

Start Your Free Trial Today: https://crm.eliteteqpos.com/signup

## More about EliteTeQ Inbox

EliteTeQ Inbox: smarter business, better conversations.

- [EliteTeQ Inbox overview](https://eliteteqpos.com/gh/inbox/)
- [Shared WhatsApp inbox](https://eliteteqpos.com/gh/inbox/whatsapp-team-inbox/)
- [WhatsApp CRM & pipeline](https://eliteteqpos.com/gh/inbox/whatsapp-crm/)
- [Facebook & Instagram inbox](https://eliteteqpos.com/gh/inbox/facebook-instagram-inbox/)
- [Click-to-WhatsApp ad leads](https://eliteteqpos.com/gh/inbox/click-to-whatsapp-ads/)
- [WhatsApp API for developers](https://eliteteqpos.com/gh/inbox/api/)
- [Pricing](https://eliteteqpos.com/gh/inbox/pricing/)

## Talk to EliteTeQ about EliteTeQ Inbox

- WhatsApp or call: +1 214 423 5355 (https://wa.me/12144235355?text=Hi%20EliteTeQ!%20I%E2%80%99d%20like%20to%20see%20how%20EliteTeQ%20Inbox%20would%20work%20for%20our%20car%20dealerships%20business%20and%20the%20enquiries%20we%20get%20on%20WhatsApp%2C%20Facebook%20and%20Instagram.%20I%E2%80%99m%20in%20Ghana.)
- Email: info@eliteteqpos.com
- Web: https://eliteteqpos.com/gh/inbox/industries/car-dealers/
