# Best POS System for Restaurants & Cafes in Australia

EliteTeQ Restaurant POS is a cloud point-of-sale system for restaurants and cafes in Australia that runs dine-in, takeaway, and delivery from one screen, fires orders to a kitchen display, and accepts Apple Pay and cards — fully offline-capable. Because each order routes straight to the kitchen instead of a handwritten ticket, it cuts order processing time and remade plates, while per-waiter sales and void logs stop revenue leakage and recipe-level tracking controls food cost. ATO-compliant receipts are issued automatically.

The POS system busy restaurants and cafes in Australia run on — take orders tableside, fire them straight to the kitchen, accept Apple Pay and cards in seconds, and see exactly where every shilling of food and revenue goes, even when the internet drops.

## Problems We Solve

- **Split Bills and Special Requests Hold Up the Floor** — A table of eight finishes dinner and wants three separate bills — two of them with items removed, one guest paying by Apple Pay, two on card, and the rest in cash. Worked out by hand on a calculator it takes ten minutes, holds up the table waiting for that booking, and almost always ends with a total that is slightly wrong, in your favour or theirs. Either way someone is unhappy and the next guests are still standing at the door.
- **Orders Get Lost the Moment It Gets Busy** — It is 8pm on a Friday. Dine-in tickets are stacking up, the phone keeps ringing with takeaway orders, and two or three delivery apps are pinging at once. Somewhere in the rush a ticket gets shuffled behind the till, a table that ordered 25 minutes ago is still waiting, and a walk-in group leaves because nobody could get to them. The busier you get, the more orders slip through the cracks — and that happens at exactly the moment you should be making your best money of the week.
- **Tables Merge, Move, and Bills Get Crossed** — A party of four turns into eight, so two tables get pushed together. A couple asks to move from the cramped corner to the window seat that just opened. Another table has paid and left, but nobody has cleared it, so the host seats no one there. On paper or a basic till, the order does not follow the guest to the new table, two tables' bills get mixed up, and the host cannot tell at a glance which tables are free, occupied, or waiting to be cleared — so the floor jams up at exactly the moment it needs to keep flowing.
- **Slow Service Quietly Caps Your Nightly Revenue** — Your tables are full but the takings do not reflect it. Waiters walk to the kitchen and back to place every order, diners wait to catch someone's eye just to ask for the bill, and a table that should clear in 45 minutes sits for 70. Every extra 10 minutes a table is occupied without ordering is a seating you simply never sold. No matter how packed the room looks, that slow rhythm puts a hard ceiling on how much you can earn in a single service.

## How EliteTeQ Solves It

- Waiters take the order right at the table on a phone or tablet, and the kitchen starts cooking the second they hit send — no more walking back and forth. When guests are ready to leave, the bill is one tap away, whole or split, and settles on the spot by Apple Pay, card, or cash. *Tables turn 20–30% faster, so you fit more guests into the same peak hours and finally capture the revenue you were leaving in the queue.*
- Split any bill by item, by seat, or into even shares, and take a different payment method from each guest — Apple Pay, card, and cash — all on the same table. Special requests like "no onions" stay attached to the item, so the kitchen ticket and the price are always right. *A table of eight settles in under a minute, priced correctly every time, with no calculator and no holding up the next booking.*
- Every order — dine-in, takeaway, phone, and each delivery app — lands in one queue and fires straight to the kitchen in the exact order it came in. Nothing sits on a notepad or gets buried behind the till. The kitchen always knows what to cook next, and waiters can see the live status of every table at a glance, so no order is ever forgotten. *You serve more covers per service with zero lost tickets — even at full capacity on your busiest Friday night.*
- Merge two or more tables into one bill in a tap, move a guest's entire order to another table without re-entering a single item, and mark each table dirty, then cleared, then ready for the next party. A live floor plan shows every table's status at a glance — free, seated, ordered, or waiting to be cleared. *Big groups merge with no lost orders, guests change tables without a mix-up, and the host seats the next party the second a table is cleared.*

## How It Works

1. **We Set Up Your Restaurant for You** — We load your menu, modifiers, recipes, tables, and staff roles, and connect your kitchen display and printers — most restaurants go live in a day.
2. **Your Staff Learn It in Minutes** — Waiters take their first orders the same day. We train your team on-site or over WhatsApp, and support answers in under 10 minutes whenever they're stuck.
3. **Watch Service Speed Up and Leakage Stop** — Orders fire to the kitchen instantly, bills settle in one tap, and your dashboard shows live sales, food cost, and per-waiter performance from anywhere.

## Features

- **Apple Pay, Card & Cash — Split Any Way** — Take Apple Pay, cards, and cash on the same table, and split any bill by item, by seat, or into even shares. Every sale issues a ATO-compliant receipt automatically, so even a table of eight settles in under a minute.
- **Table Management & Floor Plan** — See your whole floor on one screen — which tables are free, seated, mid-meal, or waiting to be cleared. Merge tables for a big group, move a party and their entire order to another table in a tap, and turn tables fast so the host always knows exactly what is open.
- **All Orders on One Screen** — Dine-in, takeaway, phone, and every delivery app land in a single queue and fire to the kitchen in the order they arrive. Nothing sits on a notepad or slips behind the till, so your team always knows what to cook and serve next — even at full capacity.
- **Kitchen Display System (KDS)** — The second a waiter sends an order it appears on the kitchen screen in clear text — every item, modifier, and allergy note, with no handwriting to misread. Chefs tap each dish as it is ready and the waiter gets an instant alert to run it while it is hot.
- **Menus, Modifiers & Recipe Costing** — Build menus with add-ons, combos, sizes, and dietary options that price correctly every single time. Link each dish to its recipe so every plate sold deducts the real ingredients it used — giving you live food cost instead of a month-end guess.

## Payments & Compliance in Australia

Built for Australian businesses with ATO-ready GST handling — including correct treatment of GST-free food and health lines — plus Dollar (A$) pricing and card-and-wallet-first checkout.

A single nationwide GST applies, but certain food and health categories are GST-free, so category treatment matters more than rate complexity. Card and wallet dominate; Perth's isolation makes supply lines long.

**Accepted payment methods in Australia:** cards, tap-to-pay, and PayID bank transfers.

## Frequently Asked Questions

- **What currency and payment methods does EliteTeQ POS support in Australia?** EliteTeQ POS prices in AUD (A$) and records Apple Pay, card and cash against the same sale, so restaurants & cafes businesses in Australia close the day on one set of reconciled totals instead of three. Tax invoices are produced to ATO requirements, and the till keeps working when the connection drops.
- **What should a restaurants & cafes business in Australia look for in a POS system?** In Australia, a POS has to apply GST-free category treatment correctly on card-first checkout. A single nationwide GST applies, but certain food and health categories are GST-free, so category treatment matters more than rate complexity. Card and wallet dominate; Perth's isolation makes supply lines long. EliteTeQ POS is built around those conditions rather than adapted to them after the fact, with AUD pricing and ATO-ready invoicing.
- **Can I split bills and take Apple Pay, card, and cash on one table?** Yes. Split any bill by item, by seat, or by amount, and let each guest pay their own way — one on Apple Pay, one by card, the rest in cash — on the same table. Totals, taxes, and change are calculated automatically, so a table of eight settles in under a minute.
- **Can the system handle dine-in, takeaway, and delivery orders together?** Yes. Dine-in, takeaway, phone, and delivery-app orders all flow into one queue and fire to the kitchen in sequence, with each order type clearly labeled. The kitchen cooks in order, waiters see live status, and nothing gets lost during the rush — even when all three channels are busy at once.
- **How does the kitchen display system (KDS) work?** The moment a waiter takes an order, it appears on a screen in the kitchen showing every item, modifier, and allergy note in clear text — no handwriting to misread. Chefs mark dishes as they're ready, waiters get an alert to collect, and managers can see how long each order takes to prepare.
- **How does it stop staff theft and revenue leakage in my restaurant?** Every sale, void, discount, and reprint is logged against the staff member who did it, and sensitive actions like cancelling a bill require manager approval. End-of-shift reports show each waiter's sales and till variance, so unrecorded sales and quietly voided bills — often 5–10% of turnover — become visible immediately.
- **Can I track food inventory, recipes, and waste?** Yes. Each menu item is linked to a recipe, so every plate sold automatically deducts the actual ingredients used. The system flags low stock, expiring items, and variance between theoretical and actual usage — which is how you catch waste and storeroom leakage — and shows your true food cost daily, not at month end.

## From the EliteTeQ Team

**We know what 7pm feels like.** The rush, the no-shows, the waiter who quits on a Saturday, the supplier invoice that somehow never adds up. EliteTeQ was not dreamed up in a boardroom — it was built next to restaurant and cafe owners in Nairobi, fixing the real problems that cost them sleep and money. We are a small, reachable team, and when you message us it is a person who has actually stood in a busy kitchen who replies — not a script. Tell us what is slowing your restaurant down, and we will show you, in plain language, exactly how we would fix it. No jargon, no pressure, and an honest answer even if the honest answer is "you might not need us yet."

## Get Started

See the Restaurant POS in Action, or talk to a Local POS Expert.

- Phone: +1 214 423 5355
- Email: info@eliteteqpos.com
- Web: https://eliteteqpos.com/au/industries/restaurants-and-cafes/